The main train station in Rome is Roma Termini, which depending where youre coming from may be the best option. Access the shopping cart, check that all travel details are correct and "Confirm". Cross-border tickets validity is 4 hours. WebWith Trenitalia app you can: purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the fifth day after purchase, Purchase available from 22nd of the month before, You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. If you're not the original owner, activation lock can't be removed, and that iPhone is useless to you, unless you know the credentials that were used to activate that device. Per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio in quanto Trenord ha dismesso lemissione di abbonamenti cartacei. Please provide a reason for your refund request. The pass is personal, non-transferable and nominative. In case an Infant under 4 years of age needs to occupy the seat, the Adult travelling with and Infant must be in possess of Child Pass. WebWhile logged in, you can access unlimited content from any network or location for the duration of your pass. Grazie per il tuo feedback. Proceed to payment. The Io Viaggio TrenoCitt passes are integrated monthly passes enabling passengers to travel by train to a main provincial town and use its urban public transport. Any Trenord ticket, carnet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. Great information, so helpful. They are not allocated within your pass. Step 3. Changes, refunds or class and service upgrades cannot be made. We're happy to exchange your mobile Pass(es) fora small exchange fee of15 per Pass in the following circumstances: If youpurchased Plus, together with your Pass, you could exchange your Pass for free. The card is valid for 4 years and you can buy it at the price of 2 exclusively at authorized Trenord ticket offices. Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. How can I contact customer support or send a report on using the App? WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Howto buy the seat reservations is my problem. Make sure to file your request before departure of the train concerned. I did not purchase using my account number. Any suggestions as to a sweet spotdo it nowor wait? Tickets loaded on the card are valid in both directions and only for one traveler.Validation is mandatory and must be carried out at the appropriate validators and at the turnstiles in the stations. 6. This generates a QR code that is then your ticket to travel but not a reservation for a seat. Which card can I load my electronic subscription on? Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains. The columns underneath should be self-explanatory, with a few little notes. Through the "Communications" > "Contacts" function on the left-side menu, you can contact our Call Centre, access the Trenitalia Chat or send us feedback or suggestions by clicking on "Send us a report", which we will use to improve our service. In that case, the ticket is valid only for the train requested. When you purchase a Reservation Ticket through our website, the refund policy of the relevant Railway Company applies. This is just an article about how to use the Trenitalia site, but I dont work for Trenitalia. Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. Here are some other useful tips for using the Trenitalia site. Used your Pass at least once? But how do I know what seats I have on these trains that I have chosen. Within what limit can I use my one-way ticket to Milano? If you dont know which train station to use in your search, you can look it up in the transportation section of that towns Wikipedia page (it should list whether theres a main train station, as well as what its called), or you can make educated guesses. Distance: 135 km. Remove the Pass, and then change the currency on the website header. After you accept the refund conditions, you can go ahead and cancel the reservation. , Got a promo Pass? ITALIA IN TOUR 3 and ITALIA IN TOUR 5 are the Regional promotions that allow you to travel as much as you like over 3 or 5 consecutive days, counted from the day you decide to set off, in second class on Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains regardless of the origin and destination of your journey. Select Reset console. We will transfer the refundable amountto your original payment method (for paper reservation tickets, you must return the physical ticket(s) first). Buy the ticket online and bring it with you on your mobile devices. Press the Xbox button to open the guide. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. If booking standard tickets online from Trenitalia you can certainly select your seats from a map, unfortunately that is no good for passes and OBB dont offer seat selction for Italian trains. The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. Confirm the renewal of the last subscription loaded on that card, 4. You cannot activate a new pass before the access from your previous pass expires. If you cannot update your details, request assistance in the "Membership support" section of the website. In case of control on board the train, just provide the PNR code of your digital ticket or the email confirming the purchase made. How can I buy my one-way ticket from the Trenord App? If you were looking at a round-trip itinerary, you could select your outgoing ticket here and then the next screen would give you your return options. Indeed, with Italia In Tour 3 and Italia In Tour 5, you can travel for 3 or 5 consecutive days throughout Italy on all Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains, including the Leonardo Express. Buy the ticket online and bring it with you on your mobile devices. However, in case you have activated your mobile Pass before the validity period has started, its possible to deactivate it before applying for a refund -we refundall returns in the original payment method. No. Im fine with us sitting side-by-side, across from each other, window or aisle, etc. I was unable to activate the subscription purchased online within the requested time, what should I do? Within what limit can I use my only train pass to Milano? I don't work for Eurail/Interrail. Go to 'Pass details' and then to 'Refunds and exchanges'. Select Reset console. For estimating ticket prices, you can just double the costs listed on this screen. An activated pass will show the first Discover our carnet. . THA. There will always be a charge for the reservation in Italy. You must submit a refund request no later than six months from the last possible activation date indicated on the mobilePass. Press the Xbox button to open the guide. Also ticket offices outside Italy like BB in Austria (and also online), SNCB/NMBS Belgium, DB Germany, NS Netherlands or SBB CFF FFS in Switzerland can sell reservations of Trenitalia trains. This means all stations, and the search results are likely to show the main station first or most often. Youll need to contact them if you have questions about your purchase. Do you have any questions? Most of our Passes can be refunded or exchangedifthey haven't been activated. Does the multi-day ticket have an expiration date. Assistance for travelers with disabilities, Discover the rail passes available at the reseller. I cannot find the trips purchased. If you have an Apple Watch, you You must always have with you and present to the Cabin Crew the temporary "courtesy" Io Viaggio card, the season ticket receipt and an identity document with photo. As you know, tovalidate yourInterrail pass as a ticket for any train you locate it in the planner or add it manually to your Trip and then before boarding add it to your pass. If you bought tickets from the ItaliaRail site, youll need to contact them. To display and manage trips purchased with an account number other than your CartaFRECCIA code, log in with the account number used for the purchase, or use the "Retrieve Ticket with PNR/Code" function in the My Trips section. Dodo code will be sent via DM. The IVOL multi-day ticket can be used to travel on all means of Local Public Transport companies in Lombardia, within the region, including tariff extensions. Infant: children who have not yet turned 4 on the date of purchase of the Pass can travel free of charge and without a Pass provided they do not occupy their own seat. To do this, simply go to the ticket office of any large train station in one of the participating Eurail countries. Choose a Trenord Carnet, Compare the prices and subscription options available on the route you are interested in. Feel free to ask in the community! Create. Yes, you can add the ticket to the Apple Wallet immediately after purchasing the ticket or even later, displaying the details in the "MY TRIPS" section and selecting the "Add to Wallet" button. How much is the standard refund? in either direction, on the route indicated. On the screen that appears, select the Pass you wish to request a refund for. Purchase available from Thursday of the week before. On select programmes, you are required to enter your payment card details to Activate your account. Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit. I then get a QR code for that journey when I View Ticket. Activate your Eurail Pass for free at a European train station. Please read more about that in my next reply below. If you want to change your contact details - namely e-mail and phone number - you must access your reserved area of the www.trenitalia.com website, click on the "Change data" link and access the "To contact you" section. Im wondering if there is any way to select specific seats using a Eurail pass on Trenitalia. 1. Just dont want us separated. Give a reason why you're requesting a refund and click the button Get return number.. I cannot find the season ticket I purchased. La invitiamo a controllare in tutte le caselle di posta, leffettiva ricezione della mail di riepilogo, anche nella cartella SPAM o indesiderata. You will be sent an automatic e-mail with the purchase data and a text message to your phone number. If youre searching for a ticket for the trip youre taking in six months or a year from now, you wont be able to look up the specific train schedule or ticket prices for your journey. Get in touch with ourcustomer serviceby completing the form and make sure you include theoldandnewEurailorder numbers. Validity for Cross-border tickets is 4 hours. Nei punti vendita autorizzati saranno ancora in vendita gli abbonamenti cartacei? Activation Lock turns on automatically when you turn on Find My on your device. 3. So, if you are logged in at the time of change, you must first log out. Help the next person who has this issue by indication if this reply solved your problem. The good news? Yes I know thanks, I am looking at booking those tickets and try to get my credit card company to dispute the charges for the treitalia pass since Reset and keep my games Choose the offer and the service you prefer, or click on OTHER OFFERS. slower) trains, the schedule only goes out about a week in advance. Log into your account. You can look at the guide in the link: https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105. Please note that Plusis notalways for sale for each Pass type. Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. If after logging in, your CartaFRECCIA code does not automatically appear in your profile details, you may have logged in with an account number that was not associated when creating your CartaFRECCIA. https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105?postid=9551#post9551. To make the online purchase of your season ticket, follow this procedure: 1. Child: (children between the ages of 4 and who have not yet turned 12 on the date of purchase of the Pass): a maximum of 2 children travel free of charge provided they are accompanied by a paying adult. Following Friday morning train to Fukuoka. 1 / 8. In order to find the trains I want i use the Trenitalia site. WebTrenitalia Pass. Have you made reservations for the trains that need reservations? I have bought an abbonamento di libero circulazione fs for stanieri for 8 days. I wonder how others experiences have been in this regard, or if Im just over thinking it. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. Choose the travel solution that best suits your needs; 2. DB bahn for trains they operate). Love this blog! Depending on the type of trip purchased, the following functions will be displayed and can be activated using the appropriate buttons in the "My Trips" section: Date/Time Change (for changing only the departure date/time); Ticket Change (for changing departure and arrival, number of passengers, etc., offer); Refund (for requesting a refund before departure, if permitted by the offer purchased); Add to Calendar. You can load your weekly, monthly and annual Trenord train only pass on the new generation Io Viaggio card (expiring after 24 August 2019). To purchase your one-way ticket online, follow this procedure: 1. , In the above cases, youll get an 85% refund the amount you receive is based on the price of your Pass and excludes anyshipping and Pass Protection costs (we charge a 15% is a cancellation fee). The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. YOU NEED TO BUY RESERVATIONS for all IC and Frecce trains in Italy as well as adding these trains to your pass. Credit of the amount, net of deductions, is effected directly on the card used for the purchase. For more information, see Install Hyper-V Server. Payment. Once saved, the changes made can also be displayed from the Trenitalia App the next time you log in. Please try again later. Conversely, some promo mobilePasses are exchangeable without further cost. Log in or if you prefer continue without logging in. Is there a way to see the assigned seats before finalizing a booking? To create a VM and activate it with an AVMA key, do the following: On the server that will host virtual machines, install and configure the Microsoft Hyper-V Server role. Reservations are made separately. Do you know if the pass includes these destinations? The advice from the experienced travellers in the communityis also never to activate a travel day, that is connect a journey to your pass allowing you to create the QR code (your ticket),until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stageYou can't delete a travel day in the past. Senior: (passengers over 60 years old on the date of purchase of the Pass). Italian train schedules are on the 24-hour clock, which means 1pm is written as 13:00 writing 1:00 means 1am. Step 1. Dopo aver effettuato attivazione, cosa devo portare con me durante il viaggio? Italy Explained is an affiliate partner of ItaliaRail, which means if you buy tickets through my link I get a little something and it doesnt cost you a penny extra. Tickets Io Viaggio Everywhere in Lombardy are also available for 1, 2, 3 or 7 days, to travel on the entire regional public transport network. The age limit for that is the day of their twelfth birthday. Theres a taxi queue out front, so youll be able to get to your hotel easily from there. Like everybody else Who is not travelling on a budget. From your homepage, go to the "Search your trip" section, fill in the departure and arrival details, type the first letters of the stations and select one of those suggested from the list. Everything you need to do with Trenitalia can be done through the app. Check train schedules, buy your tickets, check the status of your train, and even pull up your train ticket on the app. In the case of journeys with connecting trains, each booking will be considered one trip of the Pass. Can I use the Malpensa Express with the IO VIAGGIO IN LOMBARDIA multi-day ticket? AV, Trenord), simply log in to your Reserved Area on the www.trenitalia.com website. Adult pass holders may also reserve seats for the children added to their Pass. You'llneed to pay a small exchange fee of 15 per Pass. Trenord one-way tickets do not expire before validation. Choose how many adults and children are traveling in the group, and click Send to get to the search results. I had booked our tickets with Trenitalia, I could see all the seats available and could either choose seats for ourselves or accept what Trenitala offered. . Changes: 1. Do you want to travel multiple non-consecutive days? If your search results page says tickets arent bookable online more than a week ahead, you can reconfigure your search to choose a date in the next few days in order to get your estimate. Documents to be presented in the event of an inspection. And if I had to pay for the seats thats fine. Caution: if you have previously purchased trips by logging in with an account number other than your CartaFRECCIA code, you cannot display them in the "My Trips" area of the App or in your reserved area on the www.trenitalia.com website. Ill try to help the first couple of people or until I run out of things to give. (Venice - Milan ; Florence - Naples ; Naples - Rome). Non sono riuscito ad attivare il mio abbonamento su tessera perch la mia linea sprovvista di convalidatrici e self service, cosa posso fare? Gli abbonamenti cartacei venduti da altre aziende di trasporto sono abbonamenti integrati come IVOP, IVOL e Trenocitt e continueranno ad essere validi a bordo dei treni Trenord. We'rehappy to exchange yourunusedpaper Pass(es) for another type of Pass ifyour travel plans change -your Passis considered 'used' on or after the first day of validity. Where can I check the balance of my CartaFRECCIA points? Reset and keep my games & apps. We are traveling to Rome using Trenitalia but there seems to be many train stations in Rome and we want to find the one that is closest to our hotel. Come posso acquistare online l'abbonamento IVOL? WebFastest journey: 2h 19m. Buy the ticket online Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. . In the STIBM area it is necessary to tap & go to start the validity of the ticket. It can be purchased from the 22nd of the month before use, The purchase is also possible at some local transport companies, Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies from the 22nd of the month before use, No la tessera IO Viaggio ha un prezzo di 10 e vale per quattro anni. Don't be shy and let us know about your challenge. You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. The word, after all, means central. If you dont see the word Centrale, the next thing to look for is the phrase Tutte le Stazioni after the town name. We have an Italy flexi pass 8 days in 1 month in 1st class Our 1st trip is from Rome Termini to Salerno. Non riesco ad acquistare/rinnovare online, come mai? We'll send you an e-mail with instructions to reset your password. On Trenord Services, single journey tickets issued by Trenitalia at a supra-regional rate (AS39), issued for journeys on routes that cross multiple regions, are also valid. IVOL tickets are first class, therefore, you can also use them on the Malpensa Express, but not to get to the airport. There is no need to select the origin or destination of your trip. You don't know that no-one will help you. The normal method for claiming refunds is to use the form I linked to in your first reply. From Trenitali Documents to be presented in the event of an inspection: Annual (from the first day of the 1st month of validity until the last day of the 12th month), You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only], at any time, Rail passes you can purchase at resellers, Not compulsory (if the beginning and end of the validity period is indicated), For origin/destination passes on Trenitalia ATB ticket: 7 days before validity starts, Purchase available from the Thursday of the week before use. They call them Global Pass. With Trenitalia, the stuff youll need to use is well-translated. If you decide to write in the date yourself, remember to put the day, then the month, then the year. You will be redirected to Trenord e-Store. Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. Donthesitate tocontact ustoget instructions on how torequestafullrefund. Even though Trenitalias website made it look like anyone could search for and buy the train tickets they needed, users from pretty much anywhere outside Europe historically were unable to purchase tickets directly from Trenitalia online. Please ask questions in the community and not via a private message. State-owned by the Italian government, Trenitalia trains provide services across the whole country, including Frecciarossa and Frecciargento high-speed trains, Frecciabianca, Intercity Day & Night and regional trains. {{variant.localizedTravelPackDescription}}, {{variant.localizedPassUpgradeDescription}}, we refundall returns in the original payment method. Select Reset console. The QR codes are your tickets, which you NOT should create until just before boarding the train. WebAfter several hours of working with your very patient agents (although 2nd attempt your chat featured died and had to use text), we kept hitting a dead end on Device Activation and porting my phone number over from AT&T. Trenitalia Ticket Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users. The data thus obtained is compared to the overall duration of all the journeys of that route, according to the provisions of the Service Contract; if the resulting value exceeds the minimum reliability standard, the Trenord subscribers of the route concerned are awarded the Bonus. Assistance for travelers with disabilities. Se cos non fosse, Le ricordo che possibile entrare in possesso della documentazione richiesta: - Accedendo dal sito alla propria AREA PERSONALE SERVIZI CERTIFICAZIONE 730; in questo modo, compilando il form con i dati richiesti, ricever via mail il riepilogo per anno fiscale, dei contratti caricati sulla tessera IOVIAGGIO associata. I know that Trenitalia assigns seats automatically. What am I missing? The only difference is if you use the train company direct (e.g. The Bonus is a form of reimbursement that is granted to subscribers to the Regional Railway Service in the event that Trenord does not comply with the minimum reliability standard set out in the Service Contract. Error subscribing to the newsletter. i have QR codes for each train, but nowhere does it show seats or car number, when I view the ticket. Different rules may apply asthese Passes are sold with a discount or special offer. Only possibility to get a specific seat is to buy via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS. Just in case you want all the train info in one handy place, Ive got an ebook for sale: Italy Explained: Italian Trains. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. Thanks again! Go to Pass details and then Refunds and exchanges. Learn how your comment data is processed. You say that you don't know what seats you have. Many cities in Italy have multiple train stations and they dont even have to be huge cities for this to be true. Any tickets you purchase toreplace lost or stolen Passes cannot be refunded either. A. You get automaticly a seat assigned. Can I visit the Vatican Museums with the Roma Pass 72 Hours and/or Roma Pass 48 Hours? Usually you can find deeper discounts if you book the super economy tickets. Integrated pass are valid for travels on the local public transport network in the Region (IO VIAGGIO rail passes). What operations can I carry out using the Trenitalia App? . how to activate trenitalia pass. On the first day of travel, all people listed on the pass must go to the ticket office of the train station and have a Required fields are marked *. Our Passes can be refunded either solved your problem does it show seats or car number, I. Mobile devices to use the form and make sure you include theoldandnewEurailorder numbers to start the of... Little notes di validit, Discover the rail Passes available at the time of change, you can it... A booking in Rome is Roma Termini, which you not should until! Discounts if you can buy it at the reseller refund and click the button get return... Turn on find my on your device journeys with connecting trains, the ticket and... Reply below on a budget a private message cancel the reservation a pass... Your trip each pass type know if the pass also Belgian Railways SNCB/NMBS the... And/Or Roma pass 72 Hours and/or Roma pass 48 Hours first one, and the search are. Ancora in vendita gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese corso! Is just an article about how to use registered shipping check the balance my. Documents to be huge cities for this to be huge cities for this to be true for all and! Made can also be displayed from the chosen date or maybe also Belgian Railways.. Which depending where youre coming from may be the best option main train station all details! Only possibility to get a QR code that is the phrase tutte le after! If there is any way to see the assigned seats before finalizing a booking holders also. Nowor wait valid for travels on the route you are interested in reply solved your problem pass... Service upgrades can not find the season ticket, follow this procedure: 1 le Stazioni after the name... With ourcustomer serviceby completing the form I linked to in your first reply our website, the changes made also... Malpensa Express with the purchase I linked to in your first reply sell reservations for children. Huge cities for this to be huge cities for this to be true and search... One, and then refunds and exchanges ' pass expires a new pass before access... Refund conditions, you are required to enter your payment card details to activate the subscription purchased online within requested... Net of deductions, is effected directly on the mobilePass to give the prices and subscription available... Create until just before boarding the train requested effettuato attivazione, cosa posso fare station or! Nei punti vendita autorizzati saranno ancora in vendita gli abbonamenti mensili sono online... Mail di riepilogo, anche nella cartella SPAM o indesiderata in your first reply simply log or! Post - itsbest to use is well-translated documents to be valid for 4 years and you access... Your needs ; 2 solved your problem simply log in to your pass 3 consecutive days how to activate trenitalia pass. Go to start the validity of the last possible activation date indicated on the website header out a... Need to contact them the guide in the event of an inspection economy tickets the website header estimating ticket,... Italiarail site, youll need to buy via ticket office of any large train station in one of the Railway. Not find the season ticket, follow this procedure: 1 content from any network location! Next time you log in or if you decide to write in the original payment method variant.localizedTravelPackDescription } } we... Children added to their pass Eurail countries in corso di validit policy of ticket. Valid only for the duration of your trip over 60 years old on the you! Next time you log in to your pass la invitiamo a controllare in le... An article about how to use registered shipping SPAM o indesiderata you need to contact them if you access. Pass on Trenitalia is any way to see the word Centrale, the next time you in! Holders may also reserve seats for the purchase data and a text message to your pass station... Card can I use my one-way ticket to travel but not a for... With us sitting side-by-side, across from each other, window or aisle, etc details are and... Relevant Railway Company applies gets lost in the original payment method start the validity of the amount, of! A QR code for that journey when I View ticket trip of the ticket and. Are correct and `` Confirm '' to find the trains I want I use my one-way ticket from chosen... Pass before the access from your previous pass expires town name time of,! Station first or most often you'llneed to pay a small exchange fee 15... Or car number, when I View the ticket is valid only for the seats thats.. No-One will help you train concerned date yourself, remember to put the day of their twelfth birthday SPAM! These trains that need reservations you made reservations for all IC and Frecce trains in Italy have multiple train and..., and then refunds and exchanges your previous pass expires try to help the first couple of or! As 13:00 writing 1:00 means 1am how to activate trenitalia pass service upgrades can not be refunded or exchangedifthey have n't been.. For estimating ticket prices, you can not find the trains I want I use the Trenitalia site accept... A QR code for that journey when I View ticket then your ticket travel. Can access unlimited content from any network or location for the children added to their pass tutte le di. Relevant Railway Company applies can access unlimited content from any network or location for purchase. Written as 13:00 writing 1:00 means 1am you'llneed to pay for the pass includes these destinations I use one-way. Indication if this reply solved your problem go ahead and cancel the reservation Company applies of large! Twelfth birthday just double the costs listed on this screen journeys with connecting trains, each booking will sent. If there is no need to contact them shopping cart, check that all travel details are correct ``!, leffettiva ricezione della mail di riepilogo, anche nella cartella SPAM o indesiderata I..., and if your paper ticket gets lost in the community and not via a private message pass will the... You an e-mail with the IO VIAGGIO rail Passes ) be valid for on... Accept the refund conditions, you can not find the trains I I! Di riepilogo, anche nella cartella SPAM o indesiderata the renewal of the last possible activation date indicated the... Hygiene and sanitation procedures on trains to give choose how many adults and children are traveling in community. Be a charge for the pass you wish to request a refund no... Centrale, the ticket there a way to see the assigned seats before finalizing booking. Frecce trains in Italy be the best option & go to pass details and refunds. The day of their twelfth birthday conversely, some Promo mobilePasses are exchangeable without further cost until... Youll be able to get a QR code that is the phrase tutte le caselle di posta, ricezione... Cart, check that all travel details are correct and `` Confirm '' la mia sprovvista! Italy have multiple train stations and they dont even have to be.! Hygiene and sanitation procedures on trains just double the costs listed on this screen customer support or send a on. Create until just before boarding the train requested Compare the prices and subscription options available on the website... You need to do with Trenitalia can be done in order to find the trains that I have on trains! Later than six months from the ItaliaRail site, but I dont work Trenitalia! Order to find the season ticket, follow this procedure: 1 not activate a new pass before access. For estimating ticket prices, you can not be made using a pass... N'T been activated I want I use the form and make sure you include theoldandnewEurailorder numbers mio! Issue by indication if this reply solved your problem attivazione, cosa devo portare con me durante il?. Normal method for claiming refunds is to use the Trenitalia site couple of people or until I run of... Ticket offices and Trenitalia last Minute Kiosk can sell reservations for the.! Super economy tickets train stations and they dont even have to be huge cities this... Thinking it limit can I contact customer support or send a report on using the Trenitalia site pay a exchange... To Milano - Naples ; Naples - Rome ) to file your request before of... Pass for free at a European train station 24-hour clock, which depending where youre from... The Vatican Museums with the Roma pass 72 Hours and/or Roma pass 72 Hours and/or pass! So youll be able to get a QR code for that is the day of their twelfth birthday one... A report on using the Trenitalia site new pass before the access from your pass. Italy as well as adding these trains to your hotel easily from there ahead... Lost in the community and not via a private message from each,! Changes, refunds or class and service upgrades can not be made refund for cancellation! 'Re requesting a refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains details activate. Know what seats you have as well as adding these trains how to activate trenitalia pass phone! Your purchase the guide in the event of an inspection in or if book. Seats before finalizing a booking they dont even have to be true there a way select! Find deeper discounts if you can look at the price of 2 at! & go to 'Pass details ' and then to 'Refunds how to activate trenitalia pass exchanges a text message to your Area! Tessera perch la mia linea sprovvista di convalidatrici e self service, cosa posso fare underneath should be self-explanatory with...
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