Dear guest,Thank you for letting us know your observation regarding your experience, we always make our best to exceed our guests expectations!It is great to read this amazing review regarding the service received during your previous stay at our hotel. Rooms were cleaned spotless every day. Taxes and fees that are shown are estimates only. TUI reps in hotel most days in the rooms below the lobby, makes it so easy to book excursions! Services, Activities and Entertainment: Privilege Beach Club at Las Olas Beach House*. We hope to welcome you back in the near future, it will be wonderful to say hello to you again!Our best regards!Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection, This is the version of our website addressed to speakers of English in the United States. Take time to check everything out for yourself and read the reviews posted by many others. Prices are the average nightly price provided by our partners and may not include all taxes and fees. should you do decide to attend the Presentation (mistake) dont sign anything regardless of how good they make it sound at the table. On the other corner of the beach, close to the Bahia Principe Akumal hotel, is the new chic adult-only Privilege Beach. Dear guest,First of all thank you very much for staying in Luxury Bahia Principe Akumal and taking the time to write your positive impressions. yes this resort has a huge problem with seaweed getting washed up on the beach, there are armies of men trying to clear it up but they cant keep up with it. If we ever go back, I will just book through Air Transat - which is something that I know they would prefer I don't do but until they get their website and call center people set up efficiently, I'm going to-They've sold out to the Privilege Club, there was a time that I wrote: "You want to know what the Privilege Club is to us? Taxes and fees that are shown are estimates only. Bahia Principe Luxury. They did move me the next day to block 53 and they was lovely and quiet. Many people were just walking around in the water and except for the salt it truly was not an ocean experience. We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. The pools and beach is spotless! It was nearly impossible to find. ;)We will be more than happy to welcome you again!Kind regards from sunny Mexico,Estefana DelgadoLuxury Bahia Principe Akumal. I wish I had heard of these things before booking and hope it will help others with tastes similar to ours.More, Dear guest,We would like to thank you for taking the time to write us your comments about your stay in Luxury Bahia Principe Akumal Don Pablo Collection.Thank you for letting us know your observation which are very valuable for our work team, be sure we are committed to improve the areas needed to guarantee the entire satisfaction of our future clients. more. We also got charged a transaction fee of 227 from our own Bank which we eventually managed to get refunded as a good will gesture.We will put this down to experience - never to be done again. Before we went i did think theres a big world out there and we will only go to Mexico once but I really do have to go back. Once we made it clear that we were cancelling we were taken into an Office where we were confronted by another member (the Senior Agent) who became very aggressive showing us one of the documents we signed (the 2 free weeks at Bahia Jamaica) and repeatedly stating this is your signature and that they had already paid for the 2 weeks (rubbish) and that if we cancelled we would only get half our money refunded. Reljate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Family-friendly Privilege Beach at BP Grand Tulum*. If there were not there we would wait 10 mins just for drinks and thus was when it was quiet. Even the seagulls are smaller than our chip eating variety and not annoying.Transport. Bahia Principe Fantasia. Photos. We received the full refund within 7 days however because the payment we initially made had to be in Dollars this cost a transaction/currency conversion Sterling to Dollars appx 250 then our refund - Dollars back to Sterling conversion another 250 total 500 lost. In this video, we wanted to take you guys on a Bahia Principe Luxury Akumal full tour 2021, another resort from our 2021-21 trip to Mexico at. MY BAHIA PRINCIPE LEVELS AND BENEFITS. We had no trouble getting sunbeds on the beach even though we were having a leisurely breakfast and not getting there til 10ish. Spend your days in paradise at the Privilege Beach an exclusive member area only steps away from the waves. The place is beautiful and well maintained. However, go to Sian Kaan and the service is amazing so I dont understand why there is such a difference in service. There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. Food was lovely, we went to the main buffet for breakfast and then the snack bar for lunch. We are Privilege club members, so this is what you get:Golf cart which takes you anywhere in the resort, but service stops at 8:30 PM!! With pools only steps away from beach, this hotel is bound to become your home away from home. I found we were waiting ages to be served drinks and quite often they were wrong, just wanted a JD with ice but got a JD Roth coke. The swimming areas were wading pools at the best with water only thigh high and no wave movement. 150. With Bahia Principe resort destinations in the Dominican Republic, Mexico, Spain and Jamaica, as well as access to thousands of hotels and RCI resorts worldwide, we can take you wherever you wish to go. On the positive side it was beautiful to walk along the waterfront and the waves outside of the protected areas were wonderful. This was our second trip to the hotel and we loved every minute of it, just can't wait to go back.The food was superb the last time we went but this time it had got even better you have so much to choice from. Do not hesitate on contact us at: info.akumal@bahia-pricipe.com on your next vacations !Receive our warmest regards from Mexico,Estefana DelgadoLuxury Bahia Principe Akumal. Seasons Savings: Gift Yourself Another Vacation. Grounds team working incredibly hard!-Eating breakfast at Los Corales in the adult only area of Akumal. Bahia Privilege Club WARNING. *Services and facilities exclusive for Privilege Club members Cant wait to go back.More, Dear Guest,On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal.Positive comments always motivate the staff to provide excellent service.It is rewarding for us to know what you spent a wonderful days of holidays in the resort, we will be happy to forward your comments to our colleagues in the Privilege Club.Thank you once again for your choice and we are looking forward to your next visit in order to repeat this very nice experience :)If you need any further assistance regarding the Hotel's services do not hesitate to contact us at: info.akumal@bahia-principe.com Best regards,Estefana DelgadoLuxury Bahia Principe Akumal, We paid an extra 500 for a room in the adult only section.we arrived all great then got to our room well the only view for the extra money is a wall and access road for one of the restaurants we are very disappointed. See more ideas about akumal, bahia, vacation club. They told us it is an extremely nice resort, great food and service. Services, Activities and Entertainment: Privilege Lounge*. First and foremost, the food is AMAZING (whether its a la carte or just the lobby buffet). The food in both the buffet and restaurants was relatively good but I feel we did not have the quality we had been lead to believe we would. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Memberships to this club were being sold. We only stay at 5 star resorts and I have to say this was our best so far. Each day promises to deliver an unforgettable memory of your vacation in Punta Cana. Lots of pools and restaurants to choose from the only other maun I have is on a evening of your sat out side you have to put up with smoke and vape why oh wy8 can't hotels have a none smoking area outside as there is only 2 places to go by the main lobby on a eve, Dear Guest,First of all thank you for your comments about your stay at Luxury Bahia Principe Akumal, Riviera Maya! Plenty of variety food wise and the restaurants are amazing! 4.5-star luxury property by the ocean. 4 days before their arrival I spoken to reception to upgrade them as it was a surprise for my dad by the request of my stepmum as it was their anniversary and their 4th visit there. Review tags are currently only available for English language reviews. It will certainly help us keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, we are sorry about not meeting some of your expectations; all of your observations have been forwarded to the General Management of the resort as guest satisfaction is our priority and rest assured we are constantly striving towards excellence in our services.Sending you our best regards, Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This is the version of our website addressed to speakers of English in the United States. Staff super, could not do enough for you. guests. Before we left the Office the same guy returned and tried to apologise for his manner and wanted us to leave on good terms, obviously didnt want us discrediting this Timeshare scam with any other Bahai guests while we were there. We will be back! One rainy day we went back to our room to sit on the balcony only to be faced with an incessant boom. OnlineReputationAku, Online Reputation at Bahia Principe Luxury Akumal, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I am not complaining about noise from night shows or pool activities; that is an expected occurrence. Funny how the shop was selling them! 1.0 miles from Bahia Principe Luxury Akumal. HOWEVER, there were things that we did not like and we will not be returning. A modernized bar that features all you could ever crave as you mingle with fellow vacationers and soak in the Caribbean weather. We were not the only guests to experience this.Lack of umbrellas, your room should have one! The 90 mins turns into 4hrs. We were just so disappointed that a resort that offered so much and had so many positives ended up being such a disappointment. One luxury Hotel asked if we could fwd them a screenshot showing where they were listed as they werent aware of this.After thinking about it over the next couple of days and doing some online checks (which we should have done prior to attending - our error) we decided to cancel and returned to their office within the 5 day cooling period.What a completely different reception we received.The initial salesman tried hard to convince us that we shouldnt cancel as it was such a great package. Please do not hesitate to contact us at: info.akumal@bahia-principe.com on your next visit.Kind regards!Estefana DelgadoLuxury Bahia Principe Akumal. My youngest emailed the hotel before we went as we celebrated our wedding anniversary when we arrived they had decorated the rooms beautiful. *We made a tin. ake a mask and snorkel, lots of pretty fish in the warm waters.The beach bars are well placed and staff do take orders.Staff. It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys. We used Akuall buffet the most as iit had the airconditioning, but Sian Kahn had a gala night on Saturday and lobster and prawns ( US Shrimps) that were cooked to perfection.The Akumal resort is well placed next to the ocean, the beaches are clean, plenty of loungers under shade on the beach and pool areas and we would go down around 9am after breakfast and most of the front row loungers were not booked by those out at the crack of dawn to place their towels on. Tables not being cleared,not being asked if you want tea or coffee,just the basics! I don't know how many times we would settle in to a quiet area only to have the music start. Every night something is on. Bahia Spa & Gym MORE INFO. You can look forward to a free breakfast buffet, 27 holes of golf, and a nightclub at Bahia Principe Luxury Akumal - All Inclusive. Unforgettable memory of your vacation in Punta Cana your next visit.Kind regards! Estefana DelgadoLuxury Principe... Youngest emailed the hotel before we went as we privilege club beach at luxury bahia principe akumal our wedding anniversary when we arrived they decorated... Bar that features all you could ever crave as you mingle with fellow vacationers and soak the!! -Eating breakfast at Los Corales in the adult only area of Akumal wait mins... La carte or just the lobby buffet ) it was beautiful to walk along the waterfront the! 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