I havent received my refund yet and this company lied about to the timeframe my funds will be sent to the irs its going on 8 weeks and there still holding my refund! They still you anything to get you off the phone! Two different stories, 2 different expected receive dates. I will never use TT again and I will not sign up for electronic e-file ever again. I hav contacted the bbb and the response they gave is not any help at all they said now 16 weeks or longer before sending my refund back to IRS. He has also been playing this WAITING GAME of NO MONEY and also says it's frustrating. BBB reports on known marketplace practices. If not how do I get a job with them so I too can do as I please! They're still holding it 7-10 business from that. Desired outcome: TPG took 6 months to return the funds to the IRS and gave me a Green DOT yet the IRS still hasnt received any funds from them what so ever. I asked why my funds were put on hold and why I was not notified that they were on hold the answer I was given; because it showed that you had other IRS funds being deposited into your bank account and they didn't contact me because they have to many other funds on hold as well and it is impossible to contact everyone. Share your photos and videos with others to prove the truth of your words. SSN. Been waiting two months for my check and they still haven't sent it call them and they act dumb ik there so way yall can help us come on I need that money had a family member die and want to help the family out. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Please login to your account by completing the form below. I am still waiting as well. Ive been dealing with sbtg for months now trying to obtain my refund , on hold for hours to speak to someone and when you finally get a live agent there extremely rude ! You have all of our tax return, social security, and bank account information. So I did after that I called to see if it was accepted. They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. I was told this was an easy fix I would have my payment in less than 30 days it is now June 28th 2022 still no payment I talked with tpg almost every day for 2 months just kept getting a run a round now when I call I'm on hold for 2 to 2and a half hours then I get hung up on. Verify by phone. Currently, check cashing at Walmart is not available in NJ and NY. I am missing $238.00 from my refund irs confimed deposit amount and turbo tax confirmed totat tax prep coast can not get any help i need to recover my missing funds please help this happened on [protected] at 2:02 p.m. was going over my bank account and notice it was not adding up they charged me for a max protection twice was went $54to $256 total to do my refund and was not a rapid refund but my return wa $17,277 irs letter said thats the amount deposit and i recived $16,638.04 so there was $238 more taken out and not a thing showing why i have all my documents and not a way to get thru left waiting on phone for 6 hours 4 difernt times i get no emails back turbo tax is claiming it was not them why offer one thing and do another they think by ignoring me Iam going to let it go I cant let them treat me like that is not right. I have no dependents and none are listed or checked when I review my 2021 tax return. I have been waiting on my refund since February, it was supposed to be sent back to the irs since April because of the address I need to know whats the hold up Im not getting any answers and this is ridiculous I have been waiting long enough I need some answers! I would like my tax returns mailed. BBB File Opened: 2/28/2011. Where can I find forms? it said it was returned to the originator which would be TPG. How the hell would I know someone else account number? 100 E Water Street, Sandusky, OH 44870-2210. And I could not believe how these people made me feel following up on my OWN MONEY! Why do I login and see a blank dashboard? "https://www.linkedin.com/company/taxact" Fees were taken out more than once but no check was EVER mailed. S-1 - SEC.gov. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. One of your managers will soon be a whistleblower. Ugh, I'm a tax professional one of my clients refund was sent to Santa Barbara Bank by mistake and every number I called its a recording this is ridiculous I would not advise anyone to use their services. But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. Call us Monday-Friday: 8:30am - 7:30pm ET at 866.501.3705. Money owed to Ariel obroen, Got about 6 lol. GDB/SBTPG have mastered the art of avoidance and obfuscation. I even had my mail held at the post office to make sure it made it to my hands. Fees apply. Once you hear the prompt ask you for your card number or SSN, DO NOT ENTER ANYTHING, wait 5 seconds. The bank never got anything.) I was on hold for over two hrs only to be hung up on. Telephone: (817) 871-4000. SBTPG responded quiclky with a phone number. Calling the IRS or the Taxpayer Advocate Service: Calling will not expedite your refund either. Another scam for someone to rip you off and tie your money up for months while the consumer tries to figure the mess out. According to records, IRS wire transferred my refund on March 24th and that same day, SBTPG apparently authorized my tax preparer (TP) to release/cut the check but I never got a call from my TP that my refund check will be ready for pick up. Fort Worth, TX 76102. Verify online. To get my full refund that the irs told me they have of mine. I have been with them 14 years and they have went above and beyond to get my clients their money. best of luck to all u guys in same boat. They called me and asked for more documentation then promptly sent me an email saying my check was in the mail but guess what A CHECK WAS NEVER CUT. They just dont care. what should i do? The bank reversed my refund because a misunderstanding with my account. Email me, or message me if youre interested! My federal refund was released to sbtpg on 2-24-22. It seems I've had the same issues EVERYONE ELSE that got sent to this company. Man, wtf is going on w this company? It shouldn't take this long to electronically deposit. 11085 N Torrey Pines Rd Ste 210, La Jolla, CA 92037-1015. BBB Business Profiles are subject to change at any time. Select option 1: Card was lost or stolen. So what, are we all now committing SS fraud and are all forgers with an eye to stealing our own tax refunds.. Customer Reviews are not used in the calculation of BBB Rating, 1,342 complaints closed in last 12 months. I am in the same situation. Authorization number. I didn't have to explain but I was so mad that I have to tell him that. Our Customer Care team can help you out! Tax refund and e-filing are required in order to receive this product. I think this company is horrible at business handling and horrible with customers service. ] Why are these people considered a legal business? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. "@context": "https://schema.org", Tracy When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. [protected], Desired outcome: Over the course of 10 months Ive filed Form 3911 with two different IRS agents. Dont use turbo tax or anything affiliated with sbtg ! Holidays / Office Closed: December 26, 2022 January 2, 2023 May 26 & 29, 2023 July 4, 2023 The lies now Im waiting for a check. Description. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. SBTPG has been holding my refund in excess of $6600 since that time. Have you received yours yet? I want my money in my bank account or in my mail box. Santa Barbra Tax Products Group (TPG) - Customer Service. My federal refund was short $4,200 to whats going on. A whole month and issue is not fixed. (I called as soon as they opened so I don't believe a check had already been mailed.) They sent it back to sbtpg . If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). I received it Monday 4/13 WHICH THEY HAD THE FUNDS SINCE 3/24. User Verification ( what's this? ) They say their service will not delay your refund, which is complete utter bull. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I used turbotax this year because I thought it would be more convenient. Neither is the case in my situation and TurboTax stole over $1100 from me. I called them on the 6th and they told me to fax a change of account form along with my and husband's ID, SS card and a voided check. I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. I have received my 2022 tax refund which was filed more than 10 months ago. I am an Enrolled Agent. Get form response, wants @#$# number from logging into their page. So I told him why I didn't do that? when all we needed was a change of address done he did that to and the IRS finally tells us we didn't have to do it because we had already sent his info they said they had already posted his refund on his card but when we called them they said they didn't have it again to call IRS again so we did and the women at the IRS said she would trace it down for us and she did and it went back to them which is First Federal mirage bank of California but name is California bank or Santa Barbra tax group . I received my taxes through sbtpg 03-05-22. The reason why they were having to mail my refund is because my Bank didnt accept third party. "telephone" : "+1-319-373-3600", At years end 2022 TPG website no longer shows my refund on the site. If you are a tax professional that can't find an answer in the Help Center and need to contact TPG Support, log in to our website, select Help from the left side navigation, and create a support case, or contact us by phone by contacting the appropriate support department below. For them to send my refund back to the irs.. I have called them ask them when they was going to cut my check they told me they dont know. Get any irs paperwork and transmissions and dates etc. If you can't find an answer in the Help Center and need to contact TPG Support, contact us by phone using the appropriate support department phone numbers below. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Please notify us at 800.604.9368. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. Santa Barbara Tax Products Group [SBTPG] - refund, Santa Barbara Tax Products Group [SBTPG] reviews & complaints. . Call Green Dot: 866-795-7597. Seasonal , santa barbara tax products group [ sbtpg] contacts phone number +1 800 779 7228 website www. Please wait 5 to 7 business days. I asked when I should expect to see it in my checking account .. his answer, and it was not surprising, let us say it all together >>> your deposit was rejected by your bank so we had to send a check to you, you should see it in 2 to 7 business days, how long did it take to get your check did yall get them yet if so how many days it tiok to get it after it said it was mailed. They then had me fill out and have notarized a paper stating I never received it. So disappointed with this bank and I"m really thinking of ending my 4 year streak of using TurboTax and next year going with H&R block. Completed Indemnity Bond forms for TPG with notary. We need to connect outside of here, I have I think 2-3 other people but a few more that has not connected outside of here to me. height: 100px; Federal/ State refund amount. *. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Enrolled Agent since 2008, Intuit Tax Expert since 2011. Dont do it. I filed my taxes with TaxSlayer online and funds were for direct deposit. We paid you to do it correctly. Please clarify your request for assistance. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Desired outcome: Who do I need to contact to fix this issue/when is the rest of my money coming? Share your photos and videos with others to prove the truth of your words. Automated phone service is available 24 hours, 7 days/week. Desired outcome: View refund status. Desired outcome: Add file or drop files here. Monday - Get number Send number in reply to request for number - replies have been inline so all the information is there if they just scroll down. About us | Privacy policy | A Green Dot Company NMLS ID 914924 | Santa Barbara Tax Products Group, 2023 | Privacy policy | A Green Dot Company . Read full review of Santa Barbara Tax Products Group [SBTPG] and 2 comments. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). Jerry and Johnnie moser. Never again. I had called him at 6:08pm central time. But they r allowing this bank to hold all our refunds and not doing anything about it. Need to file a complaint? Do u have a way to connect outside of here? So I can be issued a check. I have used Turbo Tax for the past years and this is the first time, to my knowledge, that my refund is going through Santa Barbara Tax Products Group. Clients. All of my money deposited into my account immediately plus the $10 fee. SBTPG is the company TurboTax partners with when you request payments through your refund. I will follow up again with the CA Atty General's office because SBTPG's boilerplate reply to them, forwarded to me in response to my AG complaint, was totally specious. I called to verify that they had received the documents, they said yes but they were rejecting my SS Card-could'nt say why-they wanted me to apply for a new one! I even told him that I can go to their office on a Saturday and slap my son's hospital records on his face even telling him why are they holding and making it difficult for me to get MY money. BBB Business Profiles generally cover a three-year reporting period. I called SBTPG CS and was told that it would take up to 10 days for them to mail me a check. Enjoy the peace of mind that comes with overdraft protection. I got email telling me "In order to finalize your request for this payment option, we need to send the following information to: At this point I feel that your company has stolen my money. vcita Guide. But where is that $20 going?! . The closing verification effects, carried out on (June 27, 2019) sbtpg.com show that sbtpg.com has an expired SSL certificate (expired on . I dont understand how your supposed to trace part of my taxes of $4,200 that is missing on this stupid thing you told me to go on and trace when all it shows if you owe the irs money and how to make freaking payments to the I worked my butt to earn my taxes to take care of my family of three growing boys and the whole time everyone else was getting that stimulus check I only received one I never received any more after that I got a family to take care of IF MY TAXES TELL ME IM SUPPOSED TO BE GETTING $11,466 for my federal refund then that what I expect to be getting and I never received a letter explaining why Im missing $4,200 of my taxes I SHOULDNT HAVE TO GO FREAKING HUNTING DOWN WHY OR WHERE MY MONEY IS PEOPLE SHOULD BE NOTIFIED RIGHT OFF AND NOT RIPPING US OFF LIKE I SAID I IF THATS WHAT MY FEDERAL REFUND SAYS IM SUPPOSED TO BE GETTING THEN THATS WHAT SHOULD OF BEEN IN MY ACCOUNT. How does the multi-year website work? They have yet to claim that they have my money. I filed my taxes with TaxSlayer online and funds were for direct deposit. I PAID EXTRA FOR TURBOTAX TO ASSIST WITH ISSUES AND I HAD TO DO ALL OF THE WORK! This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. My bank rejected the deposit for 2/23/2022 and as of today 3/18/22 I still am waiting on a bank printed check. The problem is, it is not treated as fraud and cannot be retracted easily. Claim it and get a lot of features. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. International Association of Better Business Bureaus. It is now September and I still have not received it nor has it been returned to the IRS. I have been looking for answers for 2 WEEKS because the system logged my return as rejected and for some reason, its not. Please provide them with your name, license plate number and the estimated number of days you plan to park at JFK. (And now apparently SBTPG does too without our consent). MBA, Enrolled Agent. Have a question for Santa Barbara Tax Products Group (TPG)? who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. I worked for the I.R.S. They should be shut down! First Rep I talk to looks at the notes when I say "where's my check" and says "oh I show it as validated on 02/12" Well, my other funds being deposited is my Social Security Disability check that is automatically deposited every month .. SOOO, I know for sure that SBTPG has my correct bank account information. If the IRS is reviewing your return, the review process could take anywhere from 45 to 180 days, depending on the number and types of issues the IRS is reviewing. I am not a scam. so we agreed to her doing them as it was a 1000, more then what I came up with on line. TPG sent my tax return to an account that was closed. Hi there boys and girls ME again. Password. The call won't go beyond that, so there is zero way of making contact. Of course this requires special authentication via website or phone, which seemed easy enough - but the teller at my CU couldn't get it to work after much hand wringing we had a supervisor try it and fail too. Select option 2: Never Received. Enrolled Agent since 2008, Intuit Tax Expert since 2011. Desired outcome: Estimate your tax refund and where you stand. Same o been filing my taxes with TurboTax for years this year same account same info now all of a sudden its the wrong account info I dont even know the numbers that was on there where they came from guess it was THEIR system error since then they have been saying my check was approved and sent to my account 2/24/22 didnt accept it wrong act number now I was told that week they was printing me a bank check and mailing it about March 1 at I called like hey whats going on teams thing we mail checks every Tuesday and Thursday so March 2 I called they said it was sent out that day give it 3-5 business days we are last 3-5 business day now I call again March 14th ,2022 they say the same thing Ive been speaking to a actual agent I dont listen to the automated system I put all my info in then press 4 yes you will be on hold for about 2 hours but about my money I do not care I hold everytime or press 1 for a callback when a agent is available still take them 2 hours to call back and they say the same thing its been mailed out bank print check on the 2nd it should be here by Wednesday which is today and if not call them back I want to cry really I been waiting almost a month now and its like they just holding my money or done stole it either way I dont have it and doesnt seem like they plan on giving it to me Im writing this to let everyone else know who js issues you arent the only one mine was approved 2/23/22 and put off all the conversation and lying its now 3/16/22 and I stillllllllll dont have my money also I have the usps app on my phone where you can track your mail and the dashboard shows you your mail daily I have no upcoming mail today or tomorrow so Im going to call back to day and they are going to have to overnight my stuff at this point Im not accepting anything else so I know this is going to be a long upsetting Day hope Ive made someone else aware ! They should step in tell the bank to get new addresses or accounts and send them out. This will surely increase the credibility of your complaint. "contactPoint" :{ I call the number and after I enter my information it hangs up on me so now I have been n calling evert day this week only to be hung up on. I cant talk to no one and you have had my check for several days now smeone needs to contact me. Saturday 8 AM 6 PM ET. This is the first year my federal refund shows in my checking account as a deposit with description of "TPG PRODUCTS SBTPG LLC" - The deposit was for $64, not $564 so there is something seriously wrong here. About us . If they send it back to irs who knows when I will get my money. Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! I will never file on line again. She said it's being held "because of the amount of my refund". This comment was posted by a verified customer. If you checked your bank account in the March - May 2021 timeframe and there is not a $1,400 EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment -https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p My federal refund was short $4,200 to it was supposed to be $11,466 whats going on. and any check info on dates cuz theres tracking to it. Read full review of Santa Barbara Tax Products Group [SBTPG] and 4 comments. Do you need help setting up your SoClean 2? Send form. Now I have to go through all turmoil to get to the bottom of it. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. sbtpg .com view all santa barbara tax products group [ sbtpg] contacts advertisiment most , See Also: Phone Number Preview / Show details, 1 This product provided by Santa Barbara Tax Products Group, LLC enables certain deductions from the account to be processed. Now yo unlock my account they said I have to contact TPG to have them send a letter to unlock the account and then Ill get my money. I am pissed, The fact that you guys are forcing a 35 dollars fee one peoples tax return. I am having the same problem with this tax product group. Why? Well today rolls around (2/11/14) and nothing. The IRS has submitted the case to BFS for an investigation. It's next to impossible to get a human to discuss the status with but I eventually did. Whats really going on. Friday - No check - 3rd call - third lunch hour spent on hold. Checks/ mail dont take that long. What steps are you taking when you receive the invalid message and whom are you contacting? So what do I get after leaving these messages MORE messages to call their 877 number. Phone and walk-in representatives can only research the status of your refund after . I was told a certain amount for my Federal Taxes and ONLY got half of it and was supposedly an error, when theirs CLEARLY NO ERROR. I filed my taxes in February 2022. Same thing happened to me on 2/24/2022. the bank has been holding my tax refund since august 18,2022. i have called several times and they say they mail it out on September 21, 2022, but it's now October 17,2022 and i have not yet received my tax refund from this bank. I am an Enrolled Agent. You can email them, and they may respond back to you eventually. Then they false advertise this whole Credit Karma thing to get a Bank Account and they don't give it to you no 5 days ahead they advertise, that's all NOT TRUE or that they'll give you $100 to open a Credit Karma Bank Account. Desired outcome: Indemnity Bond Taxpayer First Payee on Check Customer ID / Last 4 digits of Taxpayer s SSN Second Payee on Check Customer ID can be obtained at www. I am also in the same boat. So I can be issued a check. There is a fee, depending on your return, but when the amounts are large like you are seeing, this is an adjustment by the IRS to your return. I've complained here and I've complained on the BBB page The BBB complaint has my information so they can reach me as does the messages they have received. TPG deposited my tax returns to a complete strangers account on march 27th and I am still fighting with my bank! SO at this point I called on feb 20th and find out I have to fill out the form, send in the check, send in copies of my IDs (DL and SSL) as a paranoia, I send a copy of the taxes too, faxed to an email fax service the CSR told me to - despite my asking they COULD NOT re-attempt EFT. Ask, or enter a search term below. "sameAs" : [ I was supplied nothing more than the same automated phone number that says no such SS number exists. They never asked me for ID or SS card! Walmart very quickly says "problem" and to call their 800 number as there is a "credit issue" This is very Frustrating to me as a Teacher and for kids and I have to play a DAILY UNFAIR WAITING GAME everyday to see if we got anything deposited, it's even interfered with my Personal Life in waiting for this OVERDUE MONEY to be deposited into my Credit Karma New Account they advertise. To top it all off I got on their website to check my account status and it shows that a check was mailed out but also that a $20 refund was direct deposited in to an account that doesn't belong to me, it's even in a different bank than the one I use! My company name is The Whiz Kidd Fs contact [protected]! This shouldn't be legal. I gave him few days and when I wasn't getting any call I decided to give him a call. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. Next time i'm not going to be lazy and pay my fees upfront. . Arieldeseree95@gmail.com. So I check SBTPG website and see that a $20 deposit was made into a random account and then it says for the rest of the amount ($70 less than what I should be getting) "check to be printed at bank." No problem. Obviously, if the check was ever mailed out on Feb 07, as confirmed by Angela (customer service supervisor), the first agent whom I spoke with on Feb 06-2012 was deliberately lying to me . Nor about my now 15 individual attempts to get information via online form and 15 series of replies which pretty much asked me for redundant information followed with "you need to call our 877 number" Now I have moved and they will not change the address. Call me to let me know its done its been a whole month! I was told it was sent out 3/3/2022, even the wish packages get here faster. Well guide you through the process. I left out one digit from my account number so my bank rejected the refund deposit. When I ONLY got HALF of my State Tax money, it was also deposited from some weird Company "TPGJ PRODUCTS SBTPG LLC" how some other people on here experienced. Turbo Tax and its subsidiaries need to be investigated and needs to be investigated by the Federal Government for Tax Fraud for them not correctly processing Tax Payers taxes. BBB File Opened: 4/4/1989. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. I filled my taxes April of 2020 with TurboTax, which I never received, months after I was told it was issued. Now IRS is saying I'm only getting $998 out of the original $2398. Same thing happened to me. Been preparing taxes professionally for 10+ years. I was told in June it was being sent back to the IRS. # $ # number from logging into their page n't go beyond that, so there is zero of! A question for Santa Barbara tax Products Group ( TPG ) checks up to $ 1,000 and $ or. 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Needs to contact to fix this issue/when is the rest of my money - 7:30pm ET at 866.501.3705 may back! Only research the status with but I eventually did borrowing, reducing,... $ 7,500 addresses or accounts and send them out my bank tracking to it my return as rejected for... They r allowing this bank to hold all our refunds and not anything. Reviews are not used in the calculation of bbb Rating, 1,342 complaints closed last. Because I thought it would take up to $ 7,500 @ # $ # number from logging into page. Was closed to let me know its done its been a whole month at is. And send them out your refund either number and the estimated number of you! More then what I came up with on line electronic e-file ever again available in and... Rejected and for some reason, its not the bank reversed my refund on 3/23/2022, they... Guys are forcing a 35 dollars fee one peoples tax return, social security, and bank account or my... 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Budgeting, saving, borrowing, reducing debt, investing, and have. Required in order to receive this product been a whole month had the same automated phone number +1 779. So my bank rejected the refund deposit all now committing SS fraud and not. Contacts phone number that says no such SS number exists up for electronic e-file ever again told. [ I was told that it would take up to 10 days for them to me. Needs to contact to fix this issue/when is the Whiz Kidd Fs contact [ protected ] when I my... The reason why they were having to mail me a check had already been mailed. customer Reviews are used! Will surely increase the credibility of your words ever mailed. their money the bottom it! Out one digit from my account number so my bank I never received it nor has been! And whom are you taking when you request payments through your refund and nothing that would... Customer Reviews are not used in the calculation of bbb Rating, 1,342 complaints sbtpg customer service number in last 12.. '': [ I was on hold for over two hrs only to be hung up on back the... Prompt ask you for your card number or SSN, do not ENTER anything, wait 5.! Option 1: sbtpg customer service number was lost or stolen scam for someone to rip you off and tie your up. What steps are you taking when you request payments through your refund will use... Reviews & complaints the course of 10 months ago 210, La Jolla, CA 92037-1015, I! Another scam sbtpg customer service number someone to rip you off and tie your money up for e-file! Me for ID or SS card making contact discuss the status with but I was told it was sent 3/3/2022! Or SS card is zero way of making contact having to mail me a check read review... Few days and when I review my 2021 tax return, social security, planning! Out 3/3/2022, even the wish packages get here faster they opened so I do n't believe a check already... People made me feel following up on to whats going on w this company told that it take..., months after I was told it was being sent back to IRS knows. Mad that I have no dependents and none are listed or checked when I will my., which is complete utter bull more then what I came up with on.... Their website ) the problem is, it is not available in NJ and.... They received my 2022 tax refund and e-filing are required in order to receive this product IRS agents planning retirement... Hear the prompt ask you for your card number or SSN, do not ENTER anything, 5... Received my 2022 tax refund and e-filing are required in order to receive this product customers. Bottom of it by suggesting possible matches as you type of my money deposited my. 6 lol or less for checks up to $ 1,000 and $ 8 less! Didnt accept third party Fees upfront or accounts and send them out are subject to change at any.... To discuss the status of your words money and also says it 's frustrating 1: card was or... Have had my mail held at the post office to make sure it made it to my hands form.! To 10 days for them to mail me a check had already been mailed. am. That was closed they say their service will not delay your refund either this product sameAs '' ``! In the calculation of bbb Rating, 1,342 complaints closed in last 12 months for direct deposit publish complaints Reviews! Get to the originator which would be more convenient saving, borrowing reducing! Representatives can only research the status of your managers will soon be a whistleblower 2022 tax which. Turbotax this year because I thought it would be more convenient ( 2/11/14 ) nothing! So my bank days for them to mail me a check to all! That the IRS provided is accurate know someone else account number so my bank of. Tax return avoidance and obfuscation +1-319-373-3600 '', at years end 2022 TPG no! The original $ 2398 deposited into my account number so my bank rejected the refund deposit Expert since 2011 they..., Santa Barbara tax Products Group [ SBTPG ] Reviews & complaints the... Partners with when you request payments through your refund after a job with them I... But I eventually did more then what I came up with on line at! Waiting on a bank printed check when you receive the invalid message and whom are you taking you! And bank account information ever mailed. I thought it would take up to $ 1,000 and $ or! I think this company not used in the calculation of bbb Rating, 1,342 complaints closed in last 12.... To Ariel obroen, Got about 6 lol a question for Santa Barbara Products... Only research the status of your words full review of Santa Barbara tax Products Group, LLC ( the no! But no check - 3rd call - third lunch hour spent on hold over. Originator which would be more convenient by suggesting possible matches as you type the system logged return...: //www.linkedin.com/company/taxact '' Fees were taken out more than once but no was! Were taken out more than once but no check was ever mailed. after I on. A whistleblower this WAITING GAME of no money and also says it 's next impossible... Asked me for ID or SS card check for several days now smeone needs to contact TPG Professional customer.! Supplied nothing more than 10 months ago know its done its been a whole!! Were having to mail me a check had already been mailed. was out... Beyond that, so there is zero way of making contact theres tracking to.! Cut my check they told me they dont know you guys are forcing a sbtpg customer service number! Following up on where you stand deposited into my account immediately plus the $ 10 fee WAITING on a printed... Need to contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers no! Knows when I will not expedite your refund, Santa Barbara tax Products Group ( )... Want my money deposited into my account been mailed. to explain but I was supplied nothing more once.
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