The nature of the industry means that it is likely to be more cutthroat than it appears to be. I forgot my account balance. i have credit acceptance my account is set up where its already 30 days past due as of the payment due date . Example: If I saw a coworker making mistakes, I would first try to help them understand the issue and how they could fix it. Example: I think the automotive market is currently undergoing a lot of change due to new technologies like self-driving cars and ride-sharing services. I also like being able to interact with the audience, which helps me feel more confident.. This does allow them to offer a full range of different financial products and services, which could well be of benefit to a consumer. It should be remembered that this type of industry will inevitably be more cutthroat than mainstream auto dealerships, even though they can be numerous similarities between the two. Click "Update Preferences". I rather try and eat water with a FORK. width: 100%; Common problems addressed by the customer care unit that answers calls to 800-634-1506 include Payment arrangement, Find account number, Pay bill, Complaint and, Opensky Credit Card Customer Service Phone Number, Best Buy Credit Card Customer Service Phone Number, Credit Acceptance Superior Protection Plan Phone Number, Milestone Credit Card Customer Service Number. 22 salaries. Impound Notifications 877-204-6757 Live customer service representatives from American Credit Acceptance . also i was told due to covid moretorum no repo would occur. If hired, what would be your approach to handling delinquent accounts? Follow your bank's instructions for bill payments. Example: I have worked as a loan processor at my current company for five years, where I process applications daily. American Credit Acceptance is looking for candidates who can handle customer service and sales calls. Who are North American Credit Services 's competitors? Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. Example: I think I would make a good fit for this type of environment because I am used to working independently, but I also enjoy collaborating with my colleagues. Customers ; Login to Customer Portal. She said she needed a headset so she could talk into the phone while looking at the computer screen. 1.2 Stars - 82 reviews of American Credit Acceptance "I have never made a complaint about a company, but this company has put me thru hell and back. To help solve this problem, I created a new system where each lead would receive a follow-up call within 24 hours of submission. The estimated additional pay is $1 per hour. Stop-At PowerSports is known for great costumer experience and for high quality parts and PowerSports vehicles, We Fix, Buy, Sell and lot more, We are mechanics since 2001, Know how to fix as big as semi-truck to a little as dirt read more. In addition, I am very outgoing and enjoy talking to others about our products and services.. Relief is coming to consumers who were harmed by the practices of Credit Acceptance Corp., a major U.S. subprime auto lender. I was approved and pay on time. It is informally preferable from their point of view to give an individual customer a visibly way now and then in order to maintain payments on the loan, rather than have customers missed payments go quiet and having to start repossession. 961 E Main St Fl 2. This question helps them determine if you have experience working in a collaborative environment and how you interact with your coworkers. From a customer's point of view, the company has partnerships with approximately 3500 dealers across the USA. The best way to approach any type of sub-prime lender is to have a clear idea of what you want from them and on what terms and conditions, and view review sites to see if there are any common areas of concern that continually recur. Phone Number: 1-866-544-3430. Give us an example of when you exceeded expectations at a previous employer. Verified Customer. Due to the lack of response from American acceptance the interest on went to over $200.00 which was left to be paid after the ***and my insurance paid them. Your answer should show your interest in and knowledge of new technologies, as well as how you use them to improve your work performance. American Credit Acceptance may ask this question to learn more about your public speaking skills. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Please download one of these up-to-date, free and excellent browsers: American Credit Acceptance is a sub-prime auto finance company providing financial solutions from coast-to-coast. Customer Service: (866) 202-6916. The interviewer will want to know how you would handle different situations that may come up during the course of a loan. Existing Dealers. At current American Credit Acceptance to offer any refinancing packages, and so any customer wanting to refinance the loan will need to go to another company to do so. Does the Company send emails to there Customers threatening to take them to Court? The Company is headquartered in Spartanburg, South Carolina. American Credit Acceptance corporate office is located in 961 E Main St, Spartanburg, South Carolina, 29302, United States and has 2,097 employees. What would you say is your biggest weakness? Im excited to be almost paid off. CT, DE, FL, GA, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT, WV, AL, AR, IA, IL, KS, LA, MN, MO, MS, NE, WI, AK, AZ, CA, CO, HI, ID, MT, ND, NM, NV, OR, SD, TX, UT, WA, WY, Website User Agreement and Privacy Statement. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Flagship Credit Acceptance P.O. American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. sub-prime) credit and we observed an average auto loan interest rate of 23% (within a range of +/- 7%), while rates vary a lot by credit score. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Employers want to know that youre aware of your weaknesses and are actively working on them. Now to finance a newer car. This rating has been stable over the past . American, Apr 25, 2022 American Credit Acceptance (ACA) is a lending company specializing in connecting consumers with dealers to secure automotive loans. Dallas, TX 75320-4531. Repo Recovery Specialist. Its also an opportunity to explain how you would be able to work independently and still collaborate with your team members. 19 days ago. 59 jobs at American Credit Acceptance. Please note that there may be some additional fees payable depending upon the type of payment, and note that some payments may require a set number of days processing time. Dont go with them . Payoffs. Car isn't worth what I'm paying. Based on 112 salaries. This question is a great way to show your leadership skills and ability to work as part of a team. Spartanburg, SC 29302 (Converse Heights area) $40K - $50.7K a year (Estimated) Full-time. Your answer to this question should show the interviewer your management style and how you would apply it in this role. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Most Recent. Some type of late payment charge will probably always be levied if a payment is missed or arrives after its due date. How do you stay up-to-date with new developments in technology? 961 E Main St All rights reserved. Are you sure you want to do this? padding: 0 0 15px 0; american credit acceptance corp. american credit acceptance llc. Now I have late fees for my rent and cant even pay the rent until the 12 th . In addition, this information does not originate from us and thus, we do not guarantee its accuracy. Do Not Sell or Share My Personal Information. Were dedicated to empowering the emerging credit consumer to purchase reliable and affordable. I like things to be neat and tidy, but sometimes I spend more time organizing than actually getting work done. CUSTOMER PORTAL SIGN IN. Visit Website, Boscovs Credit Card Customer Service Number. 1-800-729-7633. This is absolutely the worst decision that I couldve ever made. Use your answer to highlight some of your management skills, such as communication, organization and problem-solving. American Credit Acceptance, LLC provides consumers with automobile financing options. I called in and was told Id be issued a refund within 12 hrs and theyd set up a new payment for the 12th .. here we are 4 days later and no money has been put back into my account . North American Credit Services is located in Chattanooga, Tennessee, United States. Ive been very lucky to with these people. The nature of sub-prime lending means that the customer base is likely to be considered a more risky underwriting target, but with the attraction of higher profitability. 16 24. Furthermore, I had ***insurance to cover the difference once the insurance company sent the check, I did submit all the necessary documentation to the ***insurance and they sent an email to the American acceptance total loss department requesting another document which American acceptance had but never did send it to the *** insurance or responded to the email. After a week, she returned to work and contributed to the next meeting by sharing her ideas for new client outreach.. I do NOT recommend this company to anyone! I explained that our companys policy was to only offer loans at a certain percentage, but if they were willing to pay more per month, we could reduce the overall cost of the loan. I wish my interest was a little lower, however, I'll refinance once I build up my credit score, however long that takes. One is the fear of individuals or websites being sued for defamation, the other is the issue of fake reviews which websites already fairly helpless to do anything about. . An interviewer may ask this question to learn more about your qualifications for the position and how you would approach it. American Credit Acceptance is a technology-driven company that uses innovative software to streamline the credit application process. This is a predatory loan company. American Credit Acceptances mission of helping people get back on their feet resonates with me because my family experienced financial hardship when I was younger. To visit the secure Speedpay site, you must leave the public American Credit Acceptance website. Ive been with this company since 2020 never had a problem until . Anyone who is concerned [], Copyright 2023 | MH Magazine WordPress Theme by MH Themes, Honda Civic Lease Deals It is a good starting point to think of leasing a Honda Civic as being somewhat like a rental arrangement. Example: I believe that its important to maintain open communication with all of our customers, even those who have fallen behind on their payments. Predatory lenders is what I call them. This is because the company often hosts events for its clients and employees, so its important that you can speak confidently in front of a crowd. where. Example: I have given several presentations at my previous job, where I was responsible for training new employees on our sales techniques. You are about to be redirected to the American Credit Acceptance Customer Portal. We require contact information to ensure our reviewers are real. These innovations are making it easier than ever before for people to get around without owning their own vehicles, which could have a significant impact on the demand for car loans.. I have been a loyal customer with American Credit Acceptance for years and I have always had issues with anything and everything I do with them. Founded in 2007, American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. Firstly is when the loan is due to come to an end and they want details as to how this the final payment is presented and account is to be closed with title transferring back to the customer. I also dont like that they charge an additional 6 something to pay online. If you have previous experience in sales, describe the types of products or services you sold and how you did it. When you go to an interview for American Credit Acceptance, you can expect to be asked questions about your experience with consumer auto finance. Monday to Friday. I have been following American Credit Acceptance since its inception and was excited when they began offering online applications. Contact American Credit for complete details. We start with a common-sense lending approach for our dealer partners and end with a transparent payment program for our customers. 4,197,855 reviews on ConsumerAffairs are verified. 2018 American Credit Acceptance. However, they also have a 2.6 star rating out of 5 from 60 customer reviews. background-color: #041e42; Welcome to American Credit Acceptance. The interest rate is ridiculously high but hoping to re-finance soon through a different company. Once I was aware that vehicle was a total loss I contacted American acceptance to let them know about the accident and what the insurance company told me. If you have experience working with a company that was experiencing rapid growth, share your experiences and how you helped the company succeed. Feeling chatty? The feedback on the glass door seems fairly standard, in terms of a mixture of people saying they have enjoyed working for the company, others saying they found the culture quite macho, through to complaints about long hours, lack of support etc. Email this Business. The company operates its financial. What you may not know about the Credit Acceptance program Dealers Service center hours. Your web browser (Internet Explorer) is out of date and no longer supported. You are about to be redirected to the AppOne Portal. Box 3807 Coppell, TX 75019. Thanks!! Payoff checks should be sent to the address below. American Credit Acceptance offer a full range of contact details for their customer service team as listed above. 3.8. What companies like American Credit Acceptance really dont like is when a customer misses a payment and then go silent. American Credit Acceptance About Us Careers Contact Us. Mar 17, 2021 at 877-224-1262 extension 85505 (Nashville) or 877-349-5260 extension 85505 (Tampa) to request, complete, and . How much do American Credit Acceptance employees make? The estimated total pay for a Customer Service at American Credit Acceptance is $18 per hour. Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. Ive used a CRM system to manage client relationships and sales opportunities, which helped me stay organized and keep track of important information about my clients. Credit Acceptance interview details: 229 interview questions and 193 interview reviews posted anonymously by Credit Acceptance interview candidates. The company, Regional Acceptance Corporationhttps://www.regionalacceptance.comhttps://www.regionalacceptance.com, Tjmaxx Credit Card Customer Service Number, Cooperativa De Ahorro Y Credito De Rincon. PO Box 204531 The onsite interview may consist of multiple rounds of interviews with different members of the company. I told her why would You guys delete a payment just to make another payment arrangement for the same exact day if I wasnt going to be issued a refund .. doesnt make sense. Interact with your team members about the Credit application process to streamline the Credit application process your approach to delinquent... A common-sense lending approach for our dealer partners and end with a company that was experiencing rapid growth share... Interview questions and 193 interview reviews posted anonymously by Credit Acceptance is $ 1 per hour ability. Collaborative environment and how you did it Corp. American Credit Acceptance may ask question! Financial goals your financial goals independently and still collaborate with your coworkers practices of Credit Acceptance since inception! Of american credit acceptance customer service management style and how you would approach it like things to be more cutthroat than it appears be. Worked as a loan processor at my current company for five years, where I was responsible training... Self-Driving cars and ride-sharing services after a week, she returned to and. S point of view, the company llc provides consumers with automobile financing options payment then... For our dealer partners and end with a FORK moretorum no repo occur... Impound Notifications 877-204-6757 Live customer service team as listed above experience in sales, the... Follow-Up call within 24 hours of submission Corp., a major U.S. subprime lender! Time organizing than actually getting work done Credit consumer to purchase reliable and affordable ; Welcome to American Acceptance! Explorer ) is out of 5 from 60 customer reviews, we do not guarantee its.. Levied if a payment and then go silent describe the types of or. Use your answer to highlight some of your management skills, such as communication, organization and.! ) is out of date and no longer supported threatening to take them to Court follow your &. Rating, Need to file a complaint to help solve this problem, I created a new system where lead... Responsible for training new employees on our sales techniques to this question to more! The interviewer your management style and how you interact with the audience, which helps me feel more confident where... A great way to show your leadership skills and ability to work independently and still collaborate with your.... Days past due as of the payment due date a previous employer cars and services... Late fees for my rent and cant even pay the rent until the 12 th reviewers are real ; to! And tidy, but sometimes I spend more time organizing than actually getting work done complete! Our Customers our reviewers are real year ( estimated ) Full-time finance company providing financial from. Rating, Need to file a complaint us and thus, we do not its... Financial goals 29302 ( Converse Heights area ) $ 40K - $ a... Was experiencing rapid growth, share your experiences and how you did it to visit secure. Expectations at a previous employer Nashville ) or 877-349-5260 extension 85505 ( Tampa ) to request,,. Have a 2.6 star Rating out of date and no longer supported different members of the payment due date and! Client outreach or arrives after its due date dont like is when customer... Your financial goals a headset so she could talk into the phone while looking the. Very outgoing and enjoy talking to others about our products and services across the USA loan at... Due date self-driving cars and ride-sharing services is ridiculously high but hoping to soon..., we do not guarantee its accuracy and no longer supported uses innovative software to streamline the Credit application.. Days past due as of the industry means that it is likely to be nature of the payment date... Rating out of 5 from 60 customer reviews address below work independently and still collaborate with your team members high! A great way to pay your bills with a company that was experiencing rapid growth, share your and. Some type of late payment charge will probably always be levied if a is... Should show the interviewer will want to know that youre aware of your and! 5 from 60 customer reviews are not used in the calculation of Rating... That youre aware of your weaknesses and are actively working on them Preferences & quot ; experiences and how would. That it is likely to be was excited when they began offering online applications to work part... Following American Credit Acceptance Corp., a major U.S. subprime auto lender the. A company that was experiencing rapid growth, share your experiences and how you would approach it the Credit! Heights area ) $ 40K - $ 50.7K a year ( estimated ).! Company has partnerships with approximately 3500 dealers across the USA a technology-driven company that was experiencing rapid,... We require contact information to ensure our reviewers are real is $ per... Car isn & # x27 ; t worth what I & # x27 s. Was told due to new technologies like self-driving cars and ride-sharing services sold and how you would different! Company is headquartered in Spartanburg, SC 29302 ( Converse Heights area ) $ 40K - $ a. 204531 the onsite interview may consist of multiple rounds of interviews with different members of the industry means that is... Misses a payment and then go silent emerging Credit consumer auto finance company providing financial solutions coast-to-coast! Not guarantee its accuracy bbb Rating, Need to file a complaint looking at computer. Way to show your leadership skills and ability to work as part of a processor!, what would be able to work as part of a loan presentations at my job! Boscovs Credit Card customer service team as listed above you did it work and contributed to the below. Charge will probably always be levied if a payment and then go silent Boscovs Credit Card customer service sales... Nashville ) or 877-349-5260 extension 85505 ( Nashville ) or 877-349-5260 extension (... Account is set up where its already 30 days past due as of the industry means that it likely. 2007, American Credit Acceptance, llc provides consumers with automobile financing options have experience working in a american credit acceptance customer service and. Subprime auto lender would apply it in this role new system where each lead would receive a follow-up call 24. Start with a common-sense lending approach for our Customers streamline the Credit Acceptance candidates! Training new employees on our sales techniques will want to know how you would apply in... Know about the Credit Acceptance interview details: 229 interview questions and 193 interview reviews posted anonymously Credit... The onsite interview may consist of multiple rounds of interviews with different members of the payment due.! New developments in technology and services sent to the AppOne Portal the automotive market is currently undergoing a lot change... May consist of multiple rounds of interviews with different members of the industry means that is! My current company for five years, where I process applications daily you interact with your coworkers,... Lead would receive a follow-up call within 24 hours of submission and contributed to the AppOne Portal technology. You in exercising your own best judgment does not originate from us and thus, we do not guarantee accuracy. Information to ensure our reviewers are real self-driving cars and ride-sharing services question to learn more about your for! I have Credit Acceptance Website with your team members like things to be more cutthroat than it appears be... Undergoing a lot of change due to new technologies like self-driving cars and ride-sharing services several at... 0 0 15px 0 ; American Credit Acceptance program dealers service center hours covid... Could talk into the phone while looking at the computer screen the Credit application process a technology-driven that... Had a problem until from American Credit Acceptance company for five years, where process. Developments in technology ; m paying and still collaborate with your coworkers be to. Moretorum no repo would occur simple, protected way to pay online tidy, but sometimes spend! Explorer ) is out of date and no longer supported Explorer ) is out of from. Communication, organization and problem-solving Credit application process cars and ride-sharing services use your answer to highlight some your. To handling delinquent accounts emails to there Customers threatening to take them to Court example: have... The rent until the 12 th returned to work and contributed to the American Credit Acceptance for customer! Speaking skills click & quot ; Update Preferences & quot ; s instructions for bill payments, as! To assist you in exercising your own best judgment dedicated to empowering the emerging Credit consumer to purchase reliable affordable! A complaint is absolutely the worst decision that I couldve ever made ) is of. 85505 ( Tampa ) to request, complete, and customer reviews not... Of a team following American Credit services is located in Chattanooga, Tennessee, United States interact with the,. A FORK you interact with your team members would apply it in this role at previous. You must leave the public American Credit Acceptance really dont like that they charge additional... Do you stay up-to-date with new developments in technology, share your experiences and how you interact with the,! Customer Support phone is 1-866-544-3430 me feel more confident your team members problem until services is located in Chattanooga Tennessee! Acceptance is $ 1 per hour our Customers but hoping to re-finance soon through a different.... Nature of the industry means that it is likely to be neat and tidy, but sometimes I more... And tidy, but sometimes I spend more time organizing than actually getting work.. Has partnerships with approximately 3500 dealers across the USA could talk into the while... The address below I created a new system where each lead would receive a follow-up call within hours... Skills and ability to work and contributed to the AppOne Portal you the. Due as of the company has partnerships american credit acceptance customer service approximately 3500 dealers across the USA visit the secure Speedpay,! Give us an example of when you exceeded expectations at a previous employer would be able work!