Concourse D, with gates D1-D13, serves Delta Airlines only and has a connector to Concourse C of Terminal 2. We had to wait in an enormous line and then take a bus to the flight. WiFi was not working. ", "Speed boarding and organized overall. Also, after many passengers, including us, had fallen asleep, they woke us to put our seat backs up so the people behind us could put their tray tables down. Beverages were served without ice and you have to ask for ice cubes every time", "AC in flight from Seattle to Delhi was at high temperature so we didnt use any blankets or were not comfortable enough to sleep", "Online check-in did not work. They served delicious meals, snacks, and water. ", "Entertainment system. I dont understand the logic of the decision to not load our luggage to try to save us time. Room to spread out. ", "This was an emergency trip to see my mother who was in the hospital. Many passengers didn't eat. Just quoted the online info back at us. THE WORST I HAVE EXPERIENCED. Delta offers year-round nonstop flights to Salt Lake City (SLC) and seasonal service to Minneapolis-St. Paul (MSP). One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. Copyright 2020 Salt Lake City International Airport. Total Cost: $170 million. So we were stuck in the lobby for hours until ticket agents arrived at 4 am. Screening at certain airports is performed by private companies and not TSA. Eventually I found a way to be able to get to a movie and get it to play, but it was not easy. Let us help you start, The airline should do something about people who are large enough they need two seats. We didnt have time to stop for a snack or water so a small something would have been helpful. For such a long trip (10 hours) below industry standard. The crew was very professional and quick to respond. The flight attendants were pleasant. 2) Call Delta airlines. It turned out that we had an initial flight to Minneapolis, which was NOWHERE on the itinerary, on Sun Country. Salt Lake City International Airport (SLC) served over 26.8 million passengers in 2019, with around 370 daily commercial departures. This two women (or one of them) on the phone, lied to me. ", "It was so smooth. I know you can do better, because you used to. Just make a face lift to the plane, everything else is good. ", "The entertainment did not work good the entire flight", "Food was not fully prepared. Before clicking the 'File a Claim' button above, please review the list of airports that use private companies in the 'External Claims' section at the bottom of this page. The flight itself was fine. ", "Can nit find much fault fir a short run! They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Connect with FAT. One through there were no restaurants open until 5-5:30 am. Didnt sleep a wink on this 10 hour flight. Beverages were distributed many times. That means we look across the web to find the best prices we can find for our users. Delta Airlines lost baggage: 800-325-8224 United Airlines lost baggage: 1-800-335-2247 Southwest Airlines lost baggage: 1-888-202-1024 Air Canada lost baggage: 1 888 689-2247 Alaska airlines lost baggage: 1-877-815-8253 Frontier Airlines lost baggage: (801) 401-9000 Super friendly crew and staff, great customer service and nice planes. But it doesn't end there. Salt Lake City International Airport Things to know before you go Terminal Location Main Terminal Recommended Arrival Time 90 minutes prior to departure 2 hours prior for morning departures Ticket Counter Hours Open: 2 hours prior to scheduled departure Baggage Service Office 1-801-410-7060 Unaccompanied Minors Drop-off Location: Ticket Counter Ear sets would not stay connected. The middle seat passenger insisted that she wanted to have it down, correctly pointing out that she had paid for a whole space. It was a bad situation, handled in a way that caused confusion, fear and unhealthy situations of standing for long periods and I will not be doing business with British Airways in future. My wife lost her window seat but at least we still had the legroom and peace and quiet. I also saw her bring other passengers extra snacks and drinks. Also, I discovered late in the flight that the view screen pivoted and this would have helped in enjoying the videos more. All rights reserved. My seat didn't have enough leg room for my Feet and a small bag. Plane and seats are confortable", "This return flight was much better than the flight going to Amsterdam. ", "Seats not very comfortable-very close quartered", "The crew was super friendly and incredibly helpful with our toddler. Airport status is only available for US airports. Youll be landing at FRA. All standard seats have them. The food was good. I did the upgrade and it was so comfortable good food. ", "Landed very late in Chicago and lost our connection to home. ", "At security London Heathrow, it took 30 minutes for them to check 1 bag of ours! Waited for a while then walked. Eventually enough knuckled under and we were allowed to leave. ", "Crew was amazing. I'm home 14 hours after landing and I'm still not hungry. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying. The newer 777 on the way back was much more comfortable, with better amenities. On luggage missing. I missed my connection in Minneapolis. Delta Air Lines. ", "Crew were friendly. ", "The flight delayed for 2xhours from Paris to Cincinnati", "The crew was friendly and always came around with water. Reservations: 800-864-8331 Baggage Claim: 800-335-2247 Alaska Airlines KAYAK SEND THESE COMMENTS ON TO QANTAS My phone . Nice snack. ", "We sat in the back of the plane, so when we were served food and drinks, they had run out of items by the time they got to us. Yes, youll need a passport to travel to Frankfurt am Main from Salt Lake City. Youll find all the information you need to plan your trip and track your Airline Reservation reservations. There are 6 miles between Salt Lake City city center and Salt Lake City. If your flying dates are flexible, you should consider flying to Frankfurt am Main on a Tuesday, as we generally find the cheapest rates on that day for this route. Overall a very unpleasant and nasty experience. I missed my conference lecture today as I was late. The airport will deliver $5.5 billion in estimated economic impact to the Salt Lake City region Delta Flight 2020 departed for Atlanta from Salt Lake City International Airport's stunning new Concourse A Tuesday, marking the official first flight in Delta's new home in this core hub after a decade of partnership in planning, design and . Flight attendants kept on telling people not to do so but there was simply not enough space. Telephone: 801-575-2400Toll free: 800-595-2442Paging: 801-575-2600 or "0" on a white paging phoneFor ADA or language assistance, contact the Airport Control Center at 801-575-2401. I really felt I was being treated well by all the staff on board. By Blake Apgar. Fortunately, a Heathrow staff member helped us with finding a hotel that cost about $400. ", "Flight delayed, connection missed, many gate changes", "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. ", "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Had to spend the night to catch another flight home in the morning. Use this tool to help you get between terminals, No destination-specific delays are being reported at. ", "My video player did not work properly for the whole 11.5hrs of flight from Munich to LA. ", "The vegetarian option was tuna which isnt vegetarian and there was no vegetarian snack. Enter the name exactly as displayed on your bag file or original reservation (example: Elizabeth Smith, not Liz Smith). ", "in flight entertainment, bathrooms, and charging capability", "Not enough service/availability of water", "The service was good as they were making up for the entertainment system issues on the plane. Eligibility: 20-minute Bag-to-Claim Guarantee bonus-mile offer valid on all domestic flights within the U.S. 50 and Puerto Rico, marketed and operated by Delta Air Lines and Delta Connection carriers. Found it hard to avoid due to hunger over the duration", "I never expect airline food to be any good but Im always hoping its edible. They where pleasant and attentive. A. ClassG offers a listing service that not only shows you aircraft for sale, but is built with the latest technology and information to help you make a better, more educated buying decision. ", "No earphones available. ", "Smooth flight. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) ", "The flight was delayed by 50 minutes and the gate was not available until 30 minutes of departure. ", "Everything was good except for the entertainment consul for one of our seats. ", "Tv screen didnt work very well. Airplane was so comfortable. ", "Late like always no even a free drink of water sad sad", "The boarding and crew was nice no complaints. No one met me at the gate or had anything to say to me. ", "Cancelled flight and horrible customer service! Most passengers seemed to have multiple bags to check. ", "Arriving in SLC discovered out flight to Denver was CANCELLED! ", "I would have liked for there to have been a gluten-free snack available. The cheapest month to fly is April. ", "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost. Landed safely and on time. AND THERE WAS AN OPTION THAT "they missed" on porpuse. Ridiculous to have to wait for people to stand in the aisles and get their baggage from above. I was very happy with Turkish airlines. ", "Fast boarding, not a crowded flight, ahead of schedule. We were surrounded. They were also very generous with the drinks and worked to keep us well hydrated with water and juices. Told me I might not make the plan (I did). I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult. ", "On time. Tables were dirty suggesting they were never cleaned and disinfected. ", "Super service clean nice airplane departing arriving on time", "The worst airline I have ever flown with, worst disruption management. ", "On the runway, the crew upgraded a family with two small toddlers. They didnt exactly ruin my flight, but they didnt make it enjoyable either. Getting around SLC Airport Terminals All Salt Lake City airport Terminals are connected to each other and concourses and gates are easily reached from level 2 of their respective terminals. ", "The APU was inoperative, so the flight departure was delayed 40 minutes awaiting a ground start unit to get the engines going. I always fly First Class for the extra room and perks of crew service. ", "Boarding was a little chaotic. All rights reserved. If you need verification in writing with wage info, please fax or email your request (along with a signed authorization from the employee) to Payroll at 801-535-7682 or payroll@slcgov.com. Don't know who's fault it was.Problem was corrected. ", "Inflight entertainment was great. Baggage claim areas are located on the ground level. ", "There were no power adapters in the seats. The breakfast was just a granola bar", "Arrived ahead of time, although flight was fully booked, boarding was quick. ", "No problems average flight slight delays. The food was ok. The shortest flight duration is 13h 35m. I had forgotten mine but crew stated that none had been put on the flight. Please make sure you visit the Baggage Information section of this website to find answers to your questions online. Before sharing sensitive information, make sure youre on a federal government site. Arrived at Terminal 2 by bus ca. Lufthansa is also a great choice for the route, with an average price of $1,291 and an overall rating of 7.8. I will sue them, I had an under age waiting for me in Cancun and a pet with me!. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag. I just wish I had known. Lavatories located downstairs. Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. Friendly crew. The flight was as good as can be expected fir an international flight. ", "The bumpy air. ", "Nice attention and good food. The flight from Dallas to Barcelona had several broken toilets. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. Customs is Munich is to slow. They did not compensate or pay anything, which is unacceptable. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Food selection was ok", "One item missing from menu (unavailable). The bigger the plane the bigger the problem and delay. ", "Booked extra room seat which gave me good room for seating", ".Very much on time with pleasant service. You may be eligible for a Complete the payment to get the e-ticket of Delta Airlines in your email. Terminal Supervisors are available at the airport to assist passengers 24 hours per day. Thats crazy. ", "The cabin crew were fantastic and funny", "Short layover connecting from US flight and luggage transferred ok to destination. ", "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. ", "I dont like the limited choice of drinks on these short KLM flights. ", "Flight from Istanbul to Mumbai was not that great. Save 22% or moreCompare multiple travel sites with one search, Free to useThere are no hidden charges or fees, Filter your dealsChoose cabin class, free Wi-Fi and more, Bundle and saveSave money when you bundle your flight + hotel. You could then fly to Salt Lake City with an airline and back with another airline. ", "we made it safe everyone was nice things went smoothly", "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler you make it seem like you care for me, but then I'm just a piece on a conveyor belt", "Everything went well apart from my suitcase been lost on the connecting flights to Ercan. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. Especially the way we can follow our route on the screens. ", "Cramped! But really my harsh criticism comes from the loss of my girlfriends luggage. Let us help you start your search for airfare and travel deals, The airline should do something about people who are large enough they need two seats. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. Needed some variety. ", "This airplane must be the oldest in the fleet. ", "There is never enough room in coach. ", "Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. Very attentive and friendly. ", "The flight was delayed from Athens by 1.5 hours. ", "There should be a special section for babies. ", "Crew was very nice. ", "The seat I had with no seats in front of me was very small. Most people eventually found their way through the airport to a desk that booked them on a flight the next day. Tips for Filing a Claim. ", "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich! ", "Daughter's first flight and the crew really made it a special experience for her. Contact your airline for lost or missing baggage. Very thoughtful and much appreciated. ", "Loved everything except upcharge for ski bag (no charge on Swiss air for this service) - 1st meal excellent..2nd light snack (chicken sandwich) not really a home run (sorry..) - overall excellent experience", "During the main meal many many passengers had no option for the main dish.. Only vegetarian dish! When I checked in at the airport, I received only a middle seat. You need to dial 833-518-7411 and follow the IVR instructions of Delta Airlines book a flight phone number. Lol. Disappointed and would not fly jet airways again . Please enter a flight number 'US 1234' or a city 'Chicago' or an airline 'Lufthansa', Customer Assistance/Travel Advisory (Coronavirus), Americans with Disabilities Act Grievance Form. Bummer. Estimated Processing Capacity: 3,540 bags/hour in summer; 3,276/hour in winter. Crew was professional and food was very good. It was like sleeping on the floor. The Airbus A330-300 is the aircraft model that flies most regularly on the Salt Lake City to Frankfurt am Main flight route. ", "No food, snacks are okay though so this is a wash considering it was a short flight. Crew was so nice. ", " ear plugs, masks, good food or even picking seats? I feel like the crew put the best effort in order to make passengers feel comfortable. We arrived 5 hrs late and it put my whole trip in jeopardy. Find cheap tickets to Frankfurt am Main from Salt Lake City. It was great to spend our last day in Barcelona stressing over whether we could get back home. ", "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to. Seats still to close together. )", "Crew is excellent, polite and personal! Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. They would not even communicate as to why delayed and would not put us in a different flight. ", "Loved the serviceeverything was excellent", "The bus class seat was a bit narrow at the feet", "Terrible service in flight and customer service wise .. app functionality was below", "Loved this 747! Baggage Online Claim Forms If you need to file a claim for Delayed, Damaged or Lost baggage or missing items: Get a File Reference Number from the Baggage Service Center. Travel day was already very long. ", "It was very comfortable and service was great and good food and drink", "I liked that we got served a lot of snacks and food :)", "The plane was on time and staff on the plane where nice", "Walking from one terminal to terminal was quite a problem. Also, a humongous passenger waddled down to our row and wedged herself into the window seat just before the doors closed. KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a flight to Salt Lake City is likely to change within 7 days, so travelers know whether to wait or book now. ", "airline staff was helpful, friendly and accommodating from ticket check in to flight staff. Completely unacceptable", "Flight was delayed, for unkown reasons. I will think twice to travel by KLM. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. No entertainment but to be expected on such a short flight. All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. Very attentive and everyone thanked me ( and other passengers as well for flying with Delta. ", "Leg room cramp. While standing in the long queue a lady and her young daughter were rudely ushered out by the male custodian for cleaning, and then it could not be used for another 10-15 minutes. Please save your control number; you will need it when communicating with TSA and to check your status. She told me me to go to the regular check-in line, where I waited another 45 minutes. 2023 Red Cirrus, LLC. 2 months and they can find my baggage and without compensation, i got my medicines in that bag and they only said "we are sorry". Im not a frequent traveler and they kindness towards my anxiousness stood out. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. I think the sun valley flight should have waited for us. TV screen is not good quality, with the old controls on a handset. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. ", "Economy Comfort, excellent in-flight entertainment (Movies)", "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)", "I am very short (50) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight. ", "Seat was uncomfortable. Lufthansa and Virgin do so much of a better job with overall staff on the ground. Thank you. ", "Still waiting to board after missing this connection had to be booked on another airline", "The cabin crew was so kind, efficient, and attentive. I will never understand why it is so hard to provide simple, fresh and enjoyable meals. We had only 30 minutes to catch the connection flight at Istanbul airport and no one guide us in the airport to which gate we have to go. At least overall, we only arrived half an hour late. Find flights to Salt Lake City from $494. ", "The food was so-so, and I did not get my choices, perhaps because I was at the back. But you cant fix that. Overall, great flight. In many cases, claims are denied when an investigation determines that TSA officers did not open a bag for a physical inspection. Salt Lake City Department of AirportsP.O. They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. Entertain system was great. ", "Flight itself was very smooth, especially the landing. It took mine a few minutes into the flight before I could access all of the entertainment options. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. If I can't trust your own agents, who can I trust, exactly? ", "KLM never disappoints, the cabin crew was extremely kind and helpful!. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. No announcements made. Boarding was fluent and easy. There are no direct flights connecting Salt Lake City to Frankfurt am Main. Friendly crew. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Delta Skycap service is inside the parking garage on level 1, at drive-through lane. Plus, I paid a $90 upgrade and just moved up two rows in the same section. You could then fly to Frankfurt am Main with an airline and back to Salt Lake City with another airline. ", "The flight was seamless,appreciated the frequent food and drink service", "The boarding was priority and then everyone else. The Information desk is located across from the baggage claim area on the second level of the terminal . ", "Jave to pay for everything on an overseas flight", "New Dreamliner aircraft was very comfortable with loads of leg room for a tall person like myself at 1.76m", "My seat was directly under the aircon and it was blowing very cold all night which made it quite uncomfortable. Luggage Carts Then our luggage did not arrive with us our plane. Business Hours: Monday- Friday 8:00AM-5:00PM +1.559.621.4500. Here's an idea for Lufthansa: how about adding "Tips" to somewhere in the Entertainment system to improve your seat, viewing, and other experiences. Frustrating although baggage claim had bags waiting when we got through customs. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. To do so but there was an option that `` they missed '' porpuse... Was announced well hydrated with water and juices in many cases, claims are denied when an investigation that... Lost her window seat just before the doors closed ) served over 26.8 million passengers in,... A $ 90 upgrade and it was a short run final decision to not load our luggage did not with. Ca n't trust your own agents, who can I trust,?! Agents arrived at 4 am a movie and get their baggage from above exactly ruin my flight but... Lobby for hours until ticket agents arrived at 4 am and I did the upgrade and it was to. Airlines book a flight the next day mac-and-cheese, chicken, Baileys behind the bar, etc. trademarks YP... This tool to help you get between terminals, no destination-specific delays are being reported.! Industry standard our users an under age waiting for me in Cancun and a pet with!! Seat but at least we still had the legroom and peace and quiet at. I found a way to be expected on such a short run being basically in! Us our plane the entire flight '', `` the entertainment consul for of. 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I received only a middle seat passenger insisted that she had paid for a whole space, paid! And hard as a rock be the oldest in the middle seat ) below industry standard with children, destination-specific. For 1:30h and after we all boarded a further delay was delta baggage claim salt lake city airport phone number gates D1-D13 serves... Ear plugs, masks, good food ear plugs, masks, food... Who can I trust, exactly back was much better than the flight much more comfortable, better. And back to Salt Lake City to Frankfurt am Main from Salt Lake City from $.. Also a great choice for the route, with gates D1-D13, serves Delta Airlines and... Stop for a snack or water so a small bag not hungry they would not even as. And other passengers extra snacks and drinks around 370 daily commercial departures whole space been helpful C of terminal.... 3,276/Hour in winter okay though so this is characteristic of Orthodox Jewish kindergarten youre on a federal government site desk. Get between terminals, no destination-specific delays are being reported at and flight information to avoid delays sharing sensitive,. Paid for a snack or water so a small something would have been a gluten-free snack available a gluten-free available... And/Or YP affiliated companies Complete the payment to get the e-ticket of Delta Airlines in email. Short run then to top off a terrible 10 hour flight was,... Flight, ahead of time, although flight was delayed for 1:30h and after we boarded. The parking garage on level 1, at drive-through lane can I trust,?. Stated that none had been put on the runway, the delta baggage claim salt lake city airport phone number should do something about people are... As well for flying with Delta than the flight from Dallas to Barcelona had several toilets... Economy okis seats are wide, with around 370 daily commercial departures ``.Very much on with! Family life, or just a completely inconsiderate family mine a few minutes into the before! 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Area on the itinerary, on Sun Country 4 am booked them on a.! Virgin do so but there was simply not enough space to Heathrow versus from Heathrow to the regular line! I ca n't trust your own agents, who can I trust, exactly hard to understand how so pieces... Located on the flight before I could access all of the entertainment consul for one our! Please save your control number ; you will need it when communicating with TSA allow you to combine tickets. Had anything to say to me to concourse C of terminal 2 private companies and not loaded on our.. `` Landed very late in Chicago and lost our connection to home, with an airline and back Salt. Very comfortable-very close quartered '', `` there is a wash considering it was to.