Read more. print and electronic media, electronic assistance tools and ODEP's and the PPS's Web sites) to employers. We believe that our future and our democracy depend on our ability to solve big problemsand that we need an effective federal government to do so. #views-exposed-form-manual-cloud-search-manual-cloud-search-results .form-actions{display:block;flex:1;} #tfa-entry-form .form-actions {justify-content:flex-start;} #node-agency-pages-layout-builder-form .form-actions {display:block;} #tfa-entry-form input {height:55px;} The fact that men of diverse racial and ethnic backgrounds in our sample were less likely to be described as intelligent or hardworking than white menand that women of the same group were more likely to be described as warm than menreveals the need to ensure that leaders identify implicit biases in their performance evaluations of others. Race, gender and public service leadership, Overview of demographic data for the individual leaders being rated. Annually, Accenture and the Partnership for Public Service document the government's progress on customer experience and profile high-impact services. Washington, DC 20005. In our final research brief in the LeadHERship series we will compile and outline a list of lessons learned and recommendations gleaned from our quantitative analysis of the 360 data, as well as the qualitative interviews and focus groups we have conducted. These race and ethnicity categories predate the authors work on this project. An official website of the United States government. Edward Elgar Publishing, 2022. Educate agency decision-makers on the opportunities around AI. BCG is a global management consulting . We help government address critical talent gaps by advocating for policies that improve the hiring process, developing internship, fellowship and talent exchange programs that inspire people to public service, and helping agencies design and implement new recruitment and retention strategies. This finding reinforces the idea that federal leadersregardless of both gender and racedemonstrate the main ideals needed to make an impact in government. And while technical experts play an integral role in deciding whether and how to employ artificial intelligence, many more of the government leaders who contribute to this processprogram managers, acquisition professionals, lawyers and frontline service providerslack technical backgrounds. This field is for validation purposes and should be left unchanged. Partnership for Public Service and Accenture Federal Services, "Government for the People: Designing for Equitable and Trusted Customer Experiences," Nov. 16, 2021. After uncovering these differences based on race and ethnicity, we used a statistical test called a multiple regression analysis that allowed us to explore the interaction between race and gender on rating scores. . .usa-footer .grid-container {padding-left: 30px!important;} Table 1. Many experts have created frameworks that aim to provide guardrails to help organizations take advantage of AIs capabilities while avoiding its potential risks. All in-person sessions will take place at the Partnership for Public Service offices in Washington, D.C. and applicants who live in the D.C. metro area are highly encouraged to join the in-person program. Source: WWBI data. The PPS envision a dynamic and innovative federal government that effectively serves the American . Our detailed analysis and identification of key trends in how federal leaders are rated by themselves and others provides support for the persistence of stereotypical perceptions of what it means to be a leader.2456. Our Best Places to Work in the Federal Government rankings offer the most comprehensive assessment of how federal employees view their jobs and workplaces. Tho' tenacious in seeking buy-in her sometimes aggressive approach with peers could be more assertive and less aggressive, was coded as negative. Instead, governments can demonstrate transparency by developing and adhering to a set of publicly available criteria that an AI tool must fulfill before it can be used for service delivery. Thus, knowledge of which demographic groups individuals belong to is vital for measuring and mitigating such biases. Read more, Read our op-ed on how Congress can strengthen the nonpartisan civil service. Governments at all levels can make a meaningful difference in achieving racial equity and eliminating bias and discrimination, in both the short and long terms. Build a common foundation. To reset your password, submit your username or your email address below. Washington, DC Easy Apply 8d. At PAI, equity and inclusion are core values which we seek to promote among our Partner organizations, in our own work, and throughout the greater AI field, including in machine learning and other automated decision-making systems. The Partnership for Public Service is committed to building a culture of inclusion in which a diverse workforce has equitable opportunities to contribute, succeed and grow. Average scores on core values and key competencies for self and others ratings based on race and ethnicity. Impact bonds, outcomes funds, and other partnerships for public purpose (new PPPs) have the potential to support COVID-19 recovery while strengthening social service delivery. Leaders can collaborate better when they focus on ensuring the tool is achieving intended outcomes rather than getting caught up in technical specifications or program management frameworks. (202) 775-9111. Agencies also should consider how to establish governance processes that facilitate agility, so that they can adapt as circumstances change and continue to adhere to responsible AI principles. Responsibly evaluating, implementing and using artificial intelligence tools requires successful collaboration between technical and non-technical leaders. There are many different types of biases, both unconscious and conscious. Artificial intelligence has the potential to improve how government worksmore so than any other recent technological innovation. 3. Learn more about these solutions below. Our findings warrant future research to better understand how implicit bias affects the workplace experience of specific groups of federal employees. Take, for instance, Gregory Robinson, who recently received a Partnership for Public Service Samuel J. Heyman Service to America medal for overseeing the successful launch of the James Webb telescope after years of delays and cost overruns. If, for example, this service is serving a population that is underbanked, we know that many datasets out there have known gaps around this population, said Taka Ariga, chief data scientist at the Government Accountability Office. Responsible artificial intelligence frameworks posit that organizations should only use AI in ways that minimize negative impacts on society and individuals. Suite 600 2023 Partnership for Public Service. While not in the list of top three adjectives, we include warm here for comparison since it has been used in the literature to describe a characteristic that women leaders are more often expected to display than leaders who are men. What is responsible artificial intelligence in the context of public services? Conducting outreach to college campuses and job seekers to promote public service; Providing assistance to federal agencies to improve their operations and leadership capacity; Raising awareness and improving public attitudes about government service; Advocating for needed legislative and regulatory reforms to strengthen the civil service; and. As a nonprofit, nonpartisan organization, the Partnership is uniquely positioned to lead the charge to . While differences in scores are to be expected from leader to leader, it is also possible that structural or systemic factors may affect how leaders in specific demographic categories are evaluated in the workplace. Since 2002, weve trained more than 15,000 college students, including federal interns who return to campus to finish their degrees. The individuals listed below generously offered their input on how government leaders can apply responsible AI principles to the use of artificial intelligence in public service delivery. Disseminate training and education materials to PPS members on issues of concern in order to advance the recruitment and employment of job candidates with disabilities. All these trends highlight specific interventions and strategies that leadership development programs should prioritize to build a more equitable and inclusive federal leadership corps. 4. "Gender and Race, Intersectionality Theory of." Posted 9:17:25 PM. The AI Federal Leadership Program is designed for members of the Senior Executive Service/Equivalents and select GS-15s. The data used in, and outputs of, artificial intelligence models related to public service delivery should be representative of the eligible constituents of a particular public service. "Equity at the intersection: Public administration and the study of gender." The center works with federal agencies, Congress and the White House to help ensure smooth and effective transfers of power. Diggs, S.N. Partnership CEO Max Stier and Dr. Fauci authored an op-ed in the Washington Post about the government's aging workforce. Journal of Social Issues 75.2 (2019): 568-591. We help federal employees become more effective leaders by offering them leadership training and continual opportunities to collaborate and network within government and across sectors. Employees of diverse racial and ethnic backgrounds were rated higher by others than their white colleagues on all core values, key and subcompetencies. Please note, many agencies have specific application guidelines for their employees. Whatever their level of experience, public sector organizations must put responsible AI principles at the center of their decision-making. Table 2. Effective transparency requires agencies to as much as possible, explain how the algorithm was evaluated, so that people understandthis is the standard it met, Dorie said. The Partnership for Public Service and The Washington Post track nominees for roughly 800 critical leadership roles. Washington, DC 21d. ThePartnership for Public Serviceis a nonprofit, nonpartisan organization, whose mission is to build a better government and a stronger democracy. Across our 13 interviews and one focus group, women repeatedly mentioned that they felt others in the workplace were holding them to different standards due to their gender. Hereditary genius. Block, and Peter Stathatos. Forgotten password. But to capitalize on these benefits, leaders must understand AI fundamentals and how to use AI effectively. Figure 5. Consider that, in 2013, 56.7% of federal workers were between the ages of 45 . div#block-eoguidanceviewheader .dol-alerts p {padding: 0;margin: 0;} How do we help you find a job in government? A key facet of responsible AI is understanding when AI is or is not well-suited to address a specific problem. Romero, Eric J. World Economic Forum, Global Gender Gap Report 2021. In this brief, we used the same statistical test, an independent samples t-test, to compare average scores on self-ratings and others ratings for employees with diverse racial and ethnic backgrounds and white employees. Schmader, Toni. International Journal of Leadership Studies 3.2 (2008): 142-161. White employees self-rated statistically significantly higher on the stewardship of public trust value than their colleagues with more diverse racial and ethnic backgrounds. .dol-alert-status-error .alert-status-container {display:inline;font-size:1.4em;color:#e31c3d;} Suite 600 In our first brief, we described in detail the differences in how men and women scored on the core values, competencies and subcompetencies of the Public Service Leadership Model based on data collected through the Public Service Leadership 360 assessment tool. The daughter and granddaughter of public servants, she grew up with a deep respect for federal workers and their dedication to working on behalf of the public. For more than 20 years, we have helped make this . Posted: February 02, 2023. The program also includes a one-hour virtual orientation session. Sy, Thomas, et al. The Partnership for Public Service is a nonprofit organization which provides consulting services to government agencies with the aim to make them more efficient. We will evaluate applications based on numerous criteria to ensure that individuals selected for the program are interested in developing a vision for AI and leading change at their agencies. Highlight best practices for how to make the case for and develop AI solutions. Specifically, we identified key differences across gender and race/ethnicity for how individuals are rated by themselves and others. Police officers appreciate the role security officers play, as they are an extra . We specifically chose this question because it requested constructive feedback to support the leaders development, and we anticipated that gender or racial bias may impact the type of constructive feedback given. Biased tendencies can also affect our professional lives. Participants will receive an overview of the Future Leaders in Public Service Internship Program and learn from program staff and alumni. "Diversity wins: how inclusion matters. 1w. For example, the response, Continue to bring in diverse ideas was coded as positive, while the response, sometimes [name removed] can come off as easily frustrated when others do not follow her lead. Vice President, Research, Evaluation and Modernizing Government. The Government Accountability Offices 2021 AI Accountability Framework describes how key practices in the areas of governance, data, performance and monitoring can assist public sector organizations in ensuring responsible AI use. Applicants should be senior executives or GS-15s who are committed to attending all six virtual or in-person session dates in Washington, D.C. According to Neumann of the University of Texas, really thinking about the quality of the outcomes is the key to more effective communication and collaboration. "The G Word with Adam Conover," a newly released docuseries from Netflix and Higher Ground Productions, explores our government's triumphs, failures and how we might be able to change it, as well as the role that public servants play in making our country safer and stronger. 202-775-9111. 2023 Summer Leadership Development Internship. Men of diverse racial and ethnic backgrounds received more positively framed feedback than diverse groups of women. Our goal is to help the government earn the trust of its customers by meeting their needs and expectations. This Program explores the many barriers to inclusion in the AI space as . Explaining the algorithm itself is likely not sufficient, said Vince Dorie, principal data scientist at Code for America. A partnership across the University of New Mexico, city of Albuquerque, state and city emergency operations centers, nonprofits, primary health care clinics, the city department of health, and the Medical Reserve Corps used the community-based participatory research (CBPR) model as a planning and evaluation tool (19). The Partnership for Public Service is a nonpartisan, nonprofit organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. There are limitations to this analysis, and researchers should interpret these results with caution. But how should non-technical leaders apply these principles in their decision-making around AI? Richardson, Agnes, and Cynthia Loubier. Promote ODEP-funded technical assistance services, such as the Job Accommodation Network and the Employer Assistance and Resource Network on Disability Inclusion. Learn more, The Center for Presidential Transitions new book features interviews with historians and experts across the last eight transitions. We greatly appreciate their time and counsel. These agencies are especially troubled. Furthermore, we recommend that agencies critically examine their approach to performance reviews, as well as their overall recruitment, retention, and promotion policies for racially and ethnically diverse leaders and women. As appropriate, convene or participate in forums, round table discussions, or stakeholder meetings on employer leadership issues to help forge innovative solutions in the workplace on recruiting, hiring, retaining and promoting people with disabilities. The Partnership teams up with federal agencies and other stakeholders to make our government more effective and efficient. OrientationApril 13 (Virtual, 1:00 2:00 p.m. EDT/EST), Session 1: AI fundamentalsThursday, April 20, Session 2: Designing AI strategyThursday, May 18, Session 3: Fostering an AI-ready cultureThursday, June 15, Session 4: Establishing AI governanceThursday, July 13, Session 5: Responsibly leading AIThursday, Aug. 10, Session 6: The future of AI in governmentThursday, Sept. 7. This interactive GPS map will help guide you through your career path journey, starting at GS 7-9 entry level, and spanning through the GS 12-13 level. Please note that participants will not be permitted to switch between options during the program. 20. Partnership for Public Service The adjective intelligent was used statistically significantly less for men of diverse racial and ethnic backgrounds than for any other group. Vice President, Leadership Development, Christina Schiavone .agency-blurb-container .agency_blurb.background--light { padding: 0; } The Public Service Leadership Model identifies four competencies that federal leaders need to exhibit to best serve our countrybecoming self-aware, engaging others, leading change and achieving results. "The affirmative action stigma of incompetence: Effects of performance information ambiguity." Listen in, Our Best Places to Work in the Federal Government Rankings are the authoritative rating of employee engagement in government. Positive numbers indicate how many more times a given adjective was used than expected. Government Accountability Office, Artificial Intelligence: An Accountability Framework for Federal Agencies and Other Entities, June 2021, 48. Still doesnt have an ambassador in this important capital, Biden lags other presidents in filling top administration roles, The Washington Post and Partnership for Public Service announce the launch of Political Appointee Tracker for Biden-Harris administration. While not statistically significant, employees of diverse racial and ethnic backgrounds were also rated higher on the values of commitment to public good and stewardship of public trust, as well as the remaining five subcompetencies of integrity, embracing risk and uncertainty, evidence-based decision making, systems thinking and tech savviness. To build a better government and a stronger democracy most comprehensive assessment how... Organization, the center for Presidential Transitions partnership for public service bias book features interviews with and! In the Washington Post about the government & # x27 ; s aging workforce Forum, gender... 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