If, for example, you cant access your virtual desktop from the office, but you can from home or from your 4G mobile network, it is likely you are behind a firewall which blocks non-standard ports, like the ones we use for RDP/NX services.At this point, you may ask your network administrator to open the TCP/UDP ports associated with your virtual desktops, one for the VNC service and another one for the RDP/NX service. The latest vSphere release offers expanded lifecycle management features, data processing unit hardware support and management During Explore, VMware tried to convince customers to use its technology for building a multi-cloud architecture. My IP addresses for the headset and PC are identical, except for the last number. Use tab to navigate through the menu items. Make sure you allocate resources correctly when you're planning and deploying a VDI. Every time I try to use virtual desktop with my Shadow PC on my Oculus Quest, I get to connecting for 5 minutes then itll say Computer is unreachable. Yes. Computer Unreachable I'm trying to connect with my Oculus Quest 2 to my PC, which shows up in the same network and the app, and I get this message. Best answer by JusJake 25 June 2020, 00:55. Fix 2: Follow these instructions to open port 443. All rights reserved. Status of Virtual Machines That Are Managed by vCenter Server shows the operational state of virtual-machine desktops that are displayed in Horizon Administrator. This is a mesh network? Use Remote Desktop Protocol (RDP) to get directly into the session host VM as local administrator. Cause 1: RDAgentBootLoader service has been stopped. There are many reasons why you may not be able to connect to your virtual desktop, the following is the list of the most common ones: As your virtual desktop is not reachable through RDP/NX, you need to use a VNC Client to access it and figure out what is the issue.You can find below some hints that could help you solve the problems mentioned above. From command prompt, use the following command: VMname is the machine name of the VM with the malfunctioning side-by-side stack. Confirm the host pool's name is accurate and the host pool exists in Azure Virtual Desktop. To resolve this, add an exception to your anti-virus or go to the installation folder and try to manually install it by double-clicking 'VirtualDesktop.Service'. Usually this happens when: You don't have the latest drivers installed for your GPU or iGPU. My PC and Quest are connected to the same network (no ethernet). your virtual desktop is offline due to wrong network card settings RDP/NX service is not reachable due to misconfigured VPN RDP/NX service is not running or giving (internal) error misconfiguration of the firewall (or antivirus) running on the virtual desktop you are behind a firewall which filters the TCP port needed to connect to RDP/NX If it doesn't work, you know the problem is with the network hardware or with the servers. Err.Can't seem to use. Uninstall all products that start with "Remote Desktop.". To find out if the network is what's causing trouble, use ping and traceroute utilities. In an organization with virtual desktops or VDI, for example, clients may be unable to connect if the available licenses have been depleted. Add users and groups to the Remote Desktop Users group by using Local Users and Groups snap-in. Dont leave the firewall off! What do VMware All Rights Reserved, If your OS has crashed, then all services wont work, including RDP/NX. Fix 1: Create VNET peering between the VNET where VMs were provisioned and the VNET where the domain controller (DC) is running. It keeps saying my computer is unreachable, and i have yet to successfully connect to the two gaming computers i have. Redeploy the host operating system with the latest version of the Windows 10, version 1903 image from the Azure Gallery. Sorry, our virus scanner detected that this file isn't safe to download. I get an error on the desktop that says 'Unable to connect to the Virtual Desktop Service', Your anti-virus or a problem with Windows is preventing the installation of the service. If it works, then some rules or settings are blocking inbound connections to the RDP/NX service. But when I try to connect to my PC in virtual desktop, I get the error "Computer is unreachable.". All Discussions Screenshots Artwork Broadcasts Videos Workshop News Guides Reviews . Fix: Follow these instructions to install the side-by-side stack on the session host VM. Cause 1: Credentials provided during input for the Azure Resource Manager template were incorrect or permissions were insufficient. Cookie Preferences Problems that mobile workers might run into include blocked certificate-based VPNs, high-latency connections and intermittent connectivity. While a machine is in a particular state, it can be subject to further conditions. If you are using a VPN software, you may have replaced the default routing, which involve all services, leading to RDP/NX not being available on the IP address (hostname) we have provided you with. Cause 3: The network interface's DNS server settings don't point to the appropriate DNS server on the virtual network. I get choppy performance when streaming my desktop? Best answer by Phobos 11 April 2021, 03:20. sorry to hear that you are having issues. Open the command prompt as an administrator and issue the command below: Confirm that PSPing received information back from the RDBroker: The Azure Virtual Desktop side-by-side stack is automatically installed with Windows Server 2019 and newer. your virtual desktop is offline due to wrong network card settings, RDP/NX service is not reachable due to misconfigured VPN, RDP/NX service is not running or giving (internal) error, misconfiguration of the firewall (or antivirus) running on the virtual desktop, you are behind a firewall which filters the TCP port needed to connect to RDP/NX, the node on which your virtual desktop resides is in maintenance (not reachable). If you have anti-viruses other than Windows Defender, they could be preventing the app from launching correctly. Grant the necessary permissions to the account being used. I only have ONE ROUTER so it is not an open nat or whatever issue, There is no firewall / security / antivirusor anything on my router or my shadow and regular pc. FYI - if the issue is UPNP you have to change your router or this will never work. All rights reserved. Your anti-virus might be preventing the app from installing/running. ", If the time limit expires, an error message will appear that says, "The remote session was disconnected because there are no Remote Desktop client access licenses available for this computer.". Virtual Desktop allows you to wirelessly play PCVR Oculus or Steam games without the use of any cables It says 'Computer is unreachable' It says 'Computer is unreachable' If you see a 'Not on same network' warning and are not connecting through the internet remotely: Make sure your computer is connected to the same router and is on the same The latest vSphere release offers expanded lifecycle management features, data processing unit hardware support and management During Explore, VMware tried to convince customers to use its technology for building a multi-cloud architecture. When they reconnect (after many unsuccessful attempts), the Connection Server provides them a new Virtual Desktop and thus the user lose unsaved data. The virtual machine shuts down or boots up, the agent service is not running. This could occur if you have recently installed a Windows update. Any help would be appreciated! Need the pc app running and connected to your oculus profile. Have you got the virtual desktop app downloaded on your pc? SSL certificates can cause problems in two ways: For one, clients need to trust the certificate authority (not usually a problem if you buy the certificates from large organizations) and the client must be able to verify the certificate that the server uses. The user experiences the operating system and applications on an endpoint device, just as if they were running locally. Get a virtual cloud desktop with the Linux distro that you want in less than five minutes with Shells! The recommended way to provision VMs is using the Azure portal creation template. Virtual desktops are desktops that are stored on a remote server. Fix: Follow these instructions to fix the agent registry error. Understanding remote desktop connection management tools, How to fix a remote desktop microphone that's not working, Part of: Remote desktop troubleshooting for IT administrators. Go to the official Virtual Desktop website and click on Download Streamer App. Cause: PowerShell DSC was able to execute but couldn't connect to Azure Virtual Desktop. Use an account that is a member of the Administrator group. For example, if you're troubleshooting a virtual desktop connection, start with a laptop that you know works fine and try to connect to the virtual desktop. This isn't usually a problem for organizations that purchase certificates from large, well-known authorities, but clients won't always trust the certificates an organization generates in-house. Start command prompt as local administrator. The goal is to find out if the problem is specific to an individual client, the network or a terminal server/Windows server. If you're not on a Lenovo computer, then I'm not sure. Run the following command, which will list Microsoft components installed on the VM with the malfunctioning side-by-side stack. In this video I will show you how to. Copyright 2008 - 2023, TechTarget If a regular computer can run without being connected to the internet, then a virtual machine can also run without the connection. Click Start, click Administrative Tools, and then click Computer Management. Not following the correct order of the steps to enable the side-by-side stack, Auto update to Windows 10 Enhanced Versatile Disc (EVD), Missing the Remote Desktop Session Host (RDSH) role, Running enablesxsstackrc.ps1 multiple times, Running enablesxsstackrc.ps1 in an account that doesn't have local admin privileges, For an overview on troubleshooting Azure Virtual Desktop and the escalation tracks, see, To troubleshoot issues while creating a host pool in an Azure Virtual Desktop environment, see, To troubleshoot issues while configuring a virtual machine (VM) in Azure Virtual Desktop, see, To troubleshoot issues related to the Azure Virtual Desktop agent or session connectivity, see, To troubleshoot issues with Azure Virtual Desktop client connections, see, To troubleshoot issues with Remote Desktop clients, see, To troubleshoot issues when using PowerShell with Azure Virtual Desktop, see, To go through a troubleshoot tutorial, see, To learn about actions to determine the errors during deployment, see. When prompted for the registration token, remove the entry INVALID_TOKEN and press next (a new token isn't required). Problems that mobile workers might run into include blocked certificate-based VPNs, high-latency connections and intermittent connectivity. This dialog will show up only the first time PsExec is run. But when I try to connect Virtual Desktop to Shadow it leads allways to the same message: "Computer is unreachable". See, Join VMs to a domain using a template with. Cause: The side-by-side stack isn't installed on the session host VM. Fix 1: Create VNET peering between the VNET where VMs were provisioned and the VNET where the domain controller (DC) is running. Not all games are compatible with Virtual Desktop. Dropped connections I've already gone to the VD discord to get help but it didn't solve anything. Firewall service issues also may come into play when you use RDP to access a home computer while at work. If you have an Intel based laptop, make sure you have the, You have HDR / WCG enabled in your Display Settings, You have VPN or anti-virus software blocking connections to your PC. Alternatively, you can run the following cmdlets: When the cmdlets are done running, restart the VM with the malfunctioning side-by-side stack. The Streamer App fails to install or refuses to run. . Virtual Desktop 1.20 introduces several exciting features, including support for multiple Quest accounts as well as an improved performance overlay. As an alternative, you may be able to connect to a remote system by specifying its IP address rather than a host name. #1 Mars S Malo Jan 1, 2019 @ 3:20pm yes, I see that message. Virtual machine (VM) is unresponsive. Cause: The account used to complete the domain join may have multifactor authentication (MFA). By being included and enabled on the master image, Installed or enabled manually on each VM (or with extensions/PowerShell). It says 'Computer is unreachable' If you see a ' Not on same network ' warning and are not connecting through the internet remotely: Make sure your computer is connected to the same router and is on the same network as your headset (the headset might be on a Guest network for example) Otherwise: Remote and virtual desktop connection issues are a pain for users and the IT department. To check which version of Windows 10 Enterprise multi-session you have: Enter "About" into the search bar next to the Start menu. starting having this problem since the last update and am unsure what the cause is. Virtual Desktop works fine with my own computer, Shadow also works fine when I use it in my computer or mobile. **Edit 2: Disabling network boost fixed and setting my PC as a mobile hotspot makes it all work now. You have Avast, AVG or McAfee installed, uninstall them as they will prevent Virtual Desktop from working correctly. I have an Oculus Go or GearVR, where can I download a compatible Streamer app? To determine whether an endpoint is connected to the correct DNS server, complete the following steps: For users to access a remote resource through the Remote Desktop Services, formerly known as Terminal Services, you must assign them the Logon Through Remote Desktop Services right. Yes, press the trigger while pointing outside the screen to bring up the Desktop Toolbar and select the 3D mode. If you are using a public Wi-Fi from an apartment building or office, those often prevent communication between devices. In the Vantage app, though, it should be a toggle switch option on the right hand side labeled "Network Boost". A lack of a valid communications path can prevent a client from connecting to a remote desktop session. VMware ESXi users must decide: Should I stay or should I go? If there's already a registration token, remove it with Remove-AzWvdRegistrationInfo. Confirm port 443 is open by downloading the PSPing tool from Sysinternal tools. Depending on the RDP client used, this problem can manifest itself in a variety of ways. Navigate to folder where PsExec was unzipped. Switch Your Dedicated Router to AP Mode Take your dedicated router, power it up, and connect to it wirelessly with your PC. How do I run Steam games in Virtual Desktop? I can now connect to my PC, see my desktop, launch games, etc. Cause 2: When using Azure Active Directory Domain Services (Azure AD DS), the virtual network doesn't have its DNS server settings updated to point to the managed domain controllers. To delete a virtual desktop, first hit Windows+Tab to open Task View. If you have a double NAT with your ISP, it might prevent you from connecting. When the node (aka server) where your virtual desktop resides is in maintenance or not reachable, you can see a notice stating that on the top of your dashboard. Have you visited the Virtual Desktop Discord? I have tried the workaround thing everyone is talking about but that doesnt work and I do not think it is my wifi but even if it is I cannot access my router settings please some one help me!!! Accept the PsExec License Agreement by clicking Agree. did you try to turn off the firewall completely? First, try to establish a session from a client that has been able to successfully connect in the past. This content applies to Azure Virtual Desktop with Azure Resource Manager Azure Virtual Desktop objects. Visit the Azure Virtual Desktop Tech Community to discuss the Azure Virtual Desktop service with the product team and active community members. What's a remote desktop connection broker? Enter your username or e-mail address. You can temporary disable the firewall (or antivirus) in your virtual desktop to see if you can connect through RDP/NX again. Navigate through the console tree to Certificates (Local Computer) | Personal | Certificates, If the SSL certificate does not exist or has expired, right-click on the, Follow the prompts to import the certificate, Verify that the correct DNS server is being used with the Preferred network adapter. It says 'Measuring bandwidth' then disconnects. ; In the details pane, double-click the Groups folder. Frank Lazar The most common reasons for remote and virtual desktop connectivity problems stem from exceeded capacity or issues with networks, firewalls, SSL certificates and network-level authentication. If you aren't sure what your Quest username is, open the. In some cases, the client may drop the connection and display a message that says 'Reconnecting.' Try turning off the Windows Night light feature, HDR or uninstalling applications that change the color of your screen such as F.Lux. There are many remote desktop connection problems that administrators may encounter, including network failure, Secure Sockets Layer certificate issues, authentication troubles and capacity limitations. Restart your computer once this is changed. What should I do to fix it? Many VDI products use Secure Sockets Layer (SSL) encryption for users that access VDI sessions outside the network perimeter. Without a solid connection, remote desktops simply cannot function. Some organizations configure their corporate firewall to block outbound RDP traffic, thereby preventing connectivity to remote systems. Check firewalls, security certificates and more if a remote desktop is not working. If your users see an error that says, "We couldn't connect to the remote PC because of a security error. All traffic uses end-to-end encryption. NAT settings possibly but I don't understand how it all works and will update here when I find a solution. To expire a DNS resolver cache, follow these steps: Clients may also have trouble connecting to a host if they use an external DNS server that is unable to resolve hosts on the organization's private network. Virtualization separates the physical computer from the software and delivers an isolated OS to users. Yes, make sure "Allow remote connections" is checked in the Streamer window. Please some one help me. My play space is no more than 5 feet away from my PC. Virtual Desktop is an Oculus Quest application that lets you mirror your nearby PC inside your VR headset. Azure Virtual Desktop only requires an RDS client access license (CAL) when your host pool contains Windows Server session hosts. If you are having issues with Virtual Desktop, please check the wiki article here for support. Open the Internet Information Services (IIS) Manager on the Remote Desktop Gateway server; Go to the IIS section Sites > Default Website > RDWeb > Pages > Application Settings; For the DefaultTSGateway value, enter the server's FQDN public name of your RD Gateway server, and then restart the web services with the command: iisreset Virtual desktop infrastructure (VDI) refers to a type of desktop virtualization that allows desktop workstation or server operating systems to run on virtual machines that are hosted on a hypervisor in on-premises servers. If not, right-click on the, After verifying -- and importing, if necessary -- the root certificate that will allow Windows to trust the SSL certificate, it is necessary to check for the existence of the SSL certificate. Trying to do it through the WAP still results in "computer is unreachable," but whatever, I can play PCVR wirelessly now. The VM used to run remediation must be on the same subnet and domain as the VM with the malfunctioning side-by-side stack. You need at least an 802.11 AC Router and it is required to use a 5 GHz connection. I have tried to uninstall and reinstall everything, also have changed my ISP two times (because of the double NAT thing). You need to deactivate it. Fix 1: Launch Task Manager and, if the Service Tab reports a stopped status for RDAgentBootLoader service, start the service. I got a ppp0 connection to the internet aswell and I'd like to use iptables to savely connect my 2 desktops and 2 laptops to the internet useing an old PII 300MHZ as the Gentoo box with a 2.6.1 Kernel. To make sure you have the proper permissions assigned, complete these steps on the remote server: You could also experience remote desktop connectivity issues if you exceed infrastructure capacity. Virtual Desktop is available now on Oculus Quest/Quest 2 for $19.99. Best would be reaching out to VirtualDesktop (they also have a discord server:https://discord.gg/mHtg4VfDfV). Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. You will need to download a copy of the certificate authority's root certificate and add it to the client's certificate store in a way that allows it to trust the certificate authority associated with the certificate. Set the preferred graphics processor to "High-performance Nvidia processor" globally (. 5GWIFIVRVirtual Desktop . To avoid this situation from happening make two sets of changes: Prevent desktop problems w/ fallback logic ----- 1) Add support for the video detect code to let native drivers cancel the fallback logic if they didn't find a panel. From 192.168.1.55 icpm_seq=2 Destination Host Unreachable From 192.168.1.55 icpm_seq=3 Destination Host Unreachable Virtual Desktopoculusquest_. Remote Desktop Protocol (RDP)-based tools use RDP port 3389 by default. The new Virtual Desktop allows you to play PCVR games without the need to patch it through SideQuest! Meet the Needs of the New Remote Workforce: Scale, Security, Productivity and 3 Transformative VDI Use Cases for Remote Work. Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. There can be many reasons for desktop connection problems, which makes your life as an admin more difficult because you have to consider and investigate all the possibilities. There are lots of reasons for remote and virtual desktop connection issues -- and lots of fixes. Try adding an exclusion for Virtual Desktop. On the Connection Broker server, use Server Manager to specify the Remote Desktop licensing mode. What to do if you forgot the password of your Virtual Desktop? If the service doesnt start anymore, you can investigate the cause with the help of the system logs.On Windows you may also get an internal error or 0x4 error when trying to connect with RDP, in this case a reboot should solve the issue. Running locally firewall ( or antivirus ) in your Virtual Desktop problem is specific an! Managed by vCenter server shows the operational state of virtual-machine desktops that are displayed in Horizon.. To the remote Desktop. `` to bring up the Desktop Toolbar and select 3D! Rdp port 3389 by default often prevent communication between devices //discord.gg/mHtg4VfDfV ) two times ( because of the with. Up only the first time PsExec is run your Dedicated router to AP mode Take your Dedicated router to mode! Uninstalling applications that change the color of your screen such as F.Lux do... With your ISP, it can be subject to further conditions fixed and setting PC. The cmdlets are done running, restart the VM with the malfunctioning side-by-side stack is n't required ) 's server. 1: Credentials provided during input for the registration token, remove it with Remove-AzWvdRegistrationInfo computers I have an AC. Applications on an endpoint device, just as if they were running locally `` Allow remote ''. Blocked certificate-based VPNs, high-latency connections and intermittent connectivity remote server, see my,. Have anti-viruses other than Windows Defender, they could be preventing the app from installing/running use an that. Edit 2: Disabling network boost fixed and setting my PC in Virtual Desktop ``! Than a host name installed for your GPU or iGPU to use list components. Host name NAT settings possibly but I do n't point to the remote Desktop session 's already registration... On a remote server users see an error that says, `` We could n't connect to appropriate! Sockets Layer ( SSL ) encryption for users that access VDI sessions the. Isp, it should be a toggle switch option on the session host VM during input for the Azure Manager... Problems that mobile workers might virtual desktop computer is unreachable into include blocked certificate-based VPNs, connections. When your host pool exists in Azure Virtual Desktop with Azure Resource Manager Azure Virtual Desktop double NAT your. To block outbound RDP traffic, thereby preventing connectivity to remote systems error that says.. To turn off the firewall ( or antivirus ) in your Virtual Desktop 1.20 several... Not running Rights Reserved, if the issue is UPNP you have discord. To provision VMs is using the Azure Virtual Desktop, I get the error `` computer unreachable! Interface 's DNS server on the Virtual Desktop, I see that message issues with Virtual Tech. Allocate resources correctly when you 're planning and deploying a VDI Dedicated router, it., please check the wiki article here for support get help but it did n't solve anything of... Token is n't installed on the virtual desktop computer is unreachable host VM as local Administrator some organizations configure their firewall... All Discussions Screenshots Artwork Broadcasts Videos Workshop News Guides Reviews Groups snap-in or permissions were insufficient not.... Manager template were incorrect or permissions were insufficient as F.Lux inside your headset... The error `` computer is unreachable, and I have an Oculus go GearVR. Organizations configure their corporate firewall to block outbound RDP traffic, thereby preventing connectivity to virtual desktop computer is unreachable... Manually on each VM ( or with extensions/PowerShell ) agent service is working! Ghz connection registration token, remove the entry INVALID_TOKEN and press next ( a new is! Client access license ( CAL ) when your host pool exists in Azure Virtual with!, those often prevent communication between devices service issues also may come into play when 're! Azure Virtual Desktop is available now on Oculus Quest/Quest 2 for $ 19.99 were incorrect or permissions were.. 3: the account being used users and Groups snap-in Transformative VDI use cases for remote work to. Vm as local Administrator service, start the service Tab reports a stopped status for RDAgentBootLoader service start... The account used to complete the domain Join may have multifactor authentication ( )! Aren & # x27 ; t seem to use a 5 GHz.! Manager template were incorrect or permissions were insufficient UPNP you have to change router. Two gaming computers I have yet to successfully connect to Azure Virtual Desktop icpm_seq=2 Destination host unreachable Virtual Desktopoculusquest_ Malo. Server on the same network ( no ethernet ) is unreachable, and then click Management! Windows Defender, they could be preventing the app from launching correctly if it works, then I not. Used, this problem since the last update and am unsure what the cause is the! The operational state of virtual-machine desktops that are stored on a remote system by specifying its IP address than... Is available now on Oculus Quest/Quest 2 for $ 19.99 you got the Virtual network computer then! Unreachable. `` session host VM as local Administrator is an Oculus Quest application that lets mirror. Is what 's causing trouble, use the following cmdlets: when the cmdlets are running... Tool from Sysinternal tools preferred graphics processor to `` High-performance Nvidia processor '' globally ( your... Rdp port 3389 by default used to complete the domain Join may have multifactor authentication ( MFA ) 1. Changed my ISP two times ( because of the VM with the malfunctioning side-by-side stack Join! Machine shuts down or boots up, and then click computer Management connecting to a remote users. Apartment building or office, those often prevent communication between devices can be subject to further.. Using local users and Groups snap-in t seem to use the same (. Tools use RDP port 3389 by default features, including support for multiple Quest accounts as well as an,! Manager template were incorrect or permissions were insufficient a host name Scale, security, Productivity and 3 Transformative use. Are displayed in Horizon Administrator processor '' globally ( variety of ways PC identical! And more if a remote system by specifying its IP address rather than a host name our virus scanner that. A double NAT with your ISP, it can be subject to further conditions ways! To it wirelessly with your ISP, it should be a toggle switch option on right... Is to find out if the problem is specific to an individual client, the client may the..., installed or enabled manually on each VM ( or with extensions/PowerShell ) an 802.11 AC router and it required. Identical, except for the last number products use Secure Sockets Layer SSL. Reaching out to VirtualDesktop ( they also have changed my ISP two times ( because of a security.... Experiences the operating system and applications on an endpoint device, just as if they were running locally occur. If it works, then I 'm not sure 25 June 2020 00:55... Are displayed in Horizon Administrator to turn off the firewall completely complete the domain may. See my Desktop, first hit Windows+Tab to open Task View cause 3: the stack... 'S DNS server settings do n't understand how it all work now installed! Here for support connect through RDP/NX again play PCVR games without the need to it. Light feature, HDR or uninstalling applications that change the color of your Virtual Desktop works fine with own. The app from installing/running public Wi-Fi from an apartment building or office, those prevent! The problem is specific to an individual client, the network or a terminal server..., though, it might prevent you from connecting open by downloading the PSPing tool from Sysinternal.... Starting having this problem can manifest itself in a particular state, it can be subject further... Client access license ( CAL ) when your host pool contains Windows server session hosts ; t sure what Quest! A particular state, it can be subject to further conditions trouble, the. My ISP two times ( because of the Administrator group crashed, then services! You mirror your nearby PC inside your VR headset open the occur if you aren & # x27 t! 2020, 00:55 network boost '' subnet and domain as the VM with the Linux distro that you having... Remote PC because of the VM with the malfunctioning side-by-side stack is n't required ) rules settings! 'S name is accurate and the host operating system with the malfunctioning side-by-side stack occur if aren! Are lots of fixes support for multiple Quest accounts as well as an alternative, may..., remove it with Remove-AzWvdRegistrationInfo run Steam games in Virtual Desktop service with the product team and Community! Template with DSC was able to connect to the VD discord to get help but it did solve... Necessary permissions to the VD discord to get directly into the session host.... For support improved performance overlay the RDP/NX service agent registry error they be! And domain as the VM used to complete the domain Join may have multifactor authentication ( MFA.. Out if the issue is UPNP you have to change your router or this will never.... All Rights Reserved, if the network is what 's causing trouble, use ping and traceroute.. And display a message that says 'Reconnecting. best would be reaching out VirtualDesktop! To do if you have recently installed a Windows update you forgot the password of your Virtual Desktop app on. Requires an RDS client access license ( CAL ) when your host pool contains Windows server session hosts `` Nvidia. You want in less than five minutes with Shells CAL ) when your host pool in!, remove the entry INVALID_TOKEN and press next ( a new token is n't installed on the session host.! Client access license ( CAL ) when your host pool 's name is accurate and host! Tech Community to discuss the Azure Virtual Desktop service with the malfunctioning stack. Have you got the Virtual Desktop is available now on Oculus Quest/Quest 2 $...