You can get free shipping on Yamibuy orders over $50. Sign in to your Merchant Center account. Basically, this would provide enough information about the content of the website . Enter this coupon code at checkout, Save 12% on all food when you use the coupon code at checkout, At the moment Yami offers 12% off select items when you use the coupon code at checkout, All shoppers can get an up to 15% off on their purchases at checkout using this promo code, At the moment Yami offers an extra 12% off your order + free shipping on orders over $75 when you use the coupon code at checkout. Products that are misuse, damaged, modified, or is in unsellable condition due to customer tampering. No returns are accepted over 30 days. If order is returned due to custom/shipping carrier, please contact customer service to report. But all return policies are not the same," said Freling, who has taught marketing courses at UT Dallas, UT Arlington and Texas Christian University. Yamibuy Coupons & Promo Codes Submit a Coupon Save with 30 Yamibuy Offers. Absolutely unethical, dangerous, and ridiculous. Copyright 2009 - 2023 NextGen Shopping, LLC. Is Yami's such request even legitimate? See Details. Yamibuy process your request within 1-3 business days. Fulfilled by Yami. If it is not delivered after 30 days after purchase, please track its status and contact customer service. Join the Yamibuy email subscription list to get special offers in your inbox. We apologize for any inconvenience. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. All returns must have an RMA number. Give your rule a name and then select Save and turn on. Import duties, taxes, and charges are not included in the item price or shipping cost. Items due to transit damage may be subject to return after inspection. Ends soon. Select the return policy you want to add an exception to. Table of Contents, 10 Best Korean Toners for Dry Skin (2023 Updated), The 8 Best Korean Essences for Dry Skin (2023 Updated), 24 Best Korean Skincare Brands of All-Time. If you have the receipt, the refund will be credited back to the original method of payment. Any returned product that is damaged through customer misuse, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee or refusal of return, if the product is damaged or have imperfections, If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. Thank you for your feedback and we apologize for any inconvenience. (Eligible products only). Research into millennial consumer trends. Color, shades, or tone may be slightly different from the actual product due to lighting condition when the picture was taken. Are you looking to order from Yamibuy and are wondering if its legit? Still, the $235 is crazy! The founder was a college student in Kansas who grew tired of driving for hours to find his favorite Asian snacks and drinks. The products that most people buy from Yamibuy are snacks, alcohol (soju), and other foods. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. They'll receive $5 worth of points upon registration, and you'll get $5 in points after they complete their first purchase. Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. You will not need to return the formula. {{sellerTotalView > 1 ? Save big on New Year's Day Sales at trade.yamibuy.com with 70% Off coupons and promo codes. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. Theyre telling me I need to hire a customs broker. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. (YesStyle and Jolse for example always state the value to be ~5 even if I spent 60, so no one bothers to charge import fees and just lets it through), With my last BTS DVD I ended up having to pay 30$ shipping (extra high due to the pandemic), import fees % on the full price (including the shipping) and a 20 fee for DHL doing the service of collecting the import fees for me, which I never asked for (my other packages always ended up at the customs office where I had to personally collect them). Flowers If there are quality issues, please take pictures of your order within 48 hours after you received it and send it to customer service. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. We apologize to hear that there is a problem with your order. Jason has been living in Seoul for over 4 years, and during that time, he has experienced many of the city's hidden stores. Spoiled products due to inappropriate storage are not eligible for return. Yamibuy is a US-based store that sells anything from groceries, snacks to beauty products. It goes against our guidelines to offer incentives for reviews. Anyway, l received the cooker before l received the email answer. Home Appliances and Electronics Return Policy. __("sellers") : __("seller") }}, {{numTotalView > 1 ? (Yamibuy itself is located in California, shopping domestically from them has been fine. We will notify your refund once we have received and processed the returned item. Make sure to order from Yamibuy, unless you want to waste your time, money, and energy. you will be responsible for shipping back. Due to delayed report it is not eligible for return.4. Thank you for your understanding. In order to ensure the successful return of points, please complete account email verification first. the original packaging and content is required. A return policy refers to a company's rules about which items customers can return and exchange, how long they have to do so, and other conditions on returns and exchanges. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. If you buy directly from Yami buy theyre very fast theyre pretty fast. WTF. Yamibuy is indeed a reliable and legitimate store. click My Orders Or you can contact customer service to cancel your order before it's shipped. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. please stop using the product and seek medical attention immediately. All returns must have an RMA number. We will contact our product department report your feedback and hope we can be better . Some products may have different policies or requirements associated with them, please see below for products under special categories. If the items describe are wrong please contact our customer service and we will help you further. Therefore if you have received your order with damage, defects, expired or any quality issue, you may request to return it. Thats when I knew that they offer a wide range of products. The "fees" are nothing but scams, This is mood esp with DHL when theyre trying to charge as much as they can for their additional shipping fees. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. but customer needs to drop off package to shipping company access point. All from home, therefore you dont even have to leave the house. All sales are final and cannot be refunded or exchanged. Home > Beauty > Is Yamibuy Legit and Reliable? Service 2 Value 2 Shipping 2 Quality 1 This company does not typically respond to reviews Positive reviews (last 12 months): 50% View ratings trends I RESEARCHED THE MANUFACTURERS. However, you can use sourcing agents that order it for you. Initially I thought it must have been a mistake. please contact customer service within 24 hours from the actual day of receiving the order. Yamibuy is a reliable source for buying anything from groceries, beauty, and home goods. Clothing and Footwears Return Policy (Yamibuy), Category:Clothing and FootwearsReturn Period:Within 30 days of receipt of shipment. The way for verification looks like a scam, who the hell will provide the credit card copy by email to you? Verified Used 398 Times. 2. you may request a return within the return period. Redeem at checkout, Spend $80 or more at Yamibuy.com to get $3 discount on your total order plus receive Free Delivery using promo code. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. No more hours wasted on browning through stores that dont even ship to your country. you have the option for a refund or a replacement. Pictures on our site are for reference only, actual items may appear differently. Ordering from Yamibuy is by far the fastest and easiest option to get your Asain groceries. Please make sure fresh produce, processed food, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. Save 12% on your purchase of all snacks, beverages, and groceries. FedEx delivered it to the wrong address. See Details. Our template provides a Return & Refund Policy outline that you can easily fill in with your own custom text where desired. I don't understand what's going on. make a purchase. The descriptions of all items are editable! Our CS email is help@yamibuy.com our phone number is 800-407-9710. Were bringing the world closer for everyone to experience and enjoy by making authentic Asian groceries and goods easily accessible to all of North America. Shipping from Yamibuy can take anywhere from 3 days up to 8 days. They ship directly from Japan to your house. it is not eligible for return. Thank you for your understanding and patience. US does not charge customs on packages with value less than $800. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Upon completion of inspection of your return our seller will process replacement. I would kiiiind of blame UPS more for this but still, yamibuy needs to either put out some large warning sign of what the custom fees can ramp up to or use some other service. Upon completion of inspection of your return our seller. it may take up to 1-3 business days for us to request your RMA with seller. Verification can help ensure real people write reviews about real companies. For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. Dont like the product, buyers remorse, etc. International customs regulations Return Qualification:Upon receiving your product, if the product is damaged, or have quality issue, you may request a return within the return period. Market Place Contact Info For information about refunds to a third-party credit card, please contact your card-issuing financial institution. We use dedicated people and clever technology to safeguard our platform. Please send your return request to our customer service email: help@yamibuy.com. Shipping details is listed on the product pages. I purchased an automatic cooker, only used one or twice in three weeks, contacted customer service and was told the item can not be returned despiting the 30-day return policy on their website! Ended up paying over 100 for a 30 DVD. If you are returning the product due to personal reason. All returns must have an RMA number. Thank you. Made a $50 purchase. Glad I came across these reviews. Thank you for your understanding. I will be seeking a new vendor immediately. Return Qualification:If you arent satisfied with the condition of the products received from us, you may request a return within the return period. Fill in the total refund amount (s) and the return reasons. <3, #ezw_tco-2 .ez-toc-widget-container ul.ez-toc-list li.active{
I thought to give everyone a heads up in case anyone here was planning to order from yamibuy internationally. on a returned device. Note that Yamibuy has a separate return policy page for each product category as well as this general page. If you are returning the product due to the following reasons. Is your bank account a little light? UPS is a giant fucking scam. Items due to transit damage may be subject to return after inspection. it may take up to 3-5 business days for us to inspect and process your RMA. If you refuse to pay customs and returns the item. Online retailers are not legally required to accept returns under US federal law, unless the product was defective or the retailer broke the sales contract. FAQ. Marketplace Return Policy We will refund you the product, If you receive products that is defective. they do not make it clear things are not returnable or can only be returned if "unopen & unused" who the heck gets something and return it right back w/o trying and deciding it doesn't work for them. If you are not familiar with the product, we recommend checking the ingredients of the product or consult with certified medical physicians prior to consuming or using the product. Modify Order Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. I placed an order yesterday and got the order confirmation email. Yamibuy is not liable for any issue with consumable products that are improperly stored. If we do not receive your return within 15 business days from the date RMA was issued, the RMA will be cancelled. those balance will be refunded first then the original payment method. Here in Germany (when the package actually stays with customs and doesnt get that shady DHL service) they hold it up to 14 days after sending you a notice that you can come to collect it. Once its status shows as return to sender, we can help contact our seller requesting full refund. Ive spent over $900 in the last few months on Yamibuy to find out. Reach out to The worst online shopping experience! The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. save money. Weve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. you may request a return within the return period. Please be sure to double check the expiration date or shelf life of the product. Any decent company would never did the same as Yamibuy, We noticed some other client also be bothered by Yamibuy's dishonest plus odor behavior. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. Some products may have different policies or requirements associated with them. If the item is in stock, you have the option for a refund or a replacement.If the items are out of stock, we will process a refund for you. We recommend that you keep all articles within the first 30 days receipt of shipment. You should check any coupon or promo code of interest on the Press question mark to learn the rest of the keyboard shortcuts. Electronic items such as concert tickets, coupon, sim card etc. If your product falls under the below special categories, additional terms may apply: Beauty, Cosmetics, and Skin CareHome Appliances and ElectronicsClothing and FootwearsMaternal, Nursing, Baby Items, Toys, and InstrumentsBooks, Music, Videos, and Educational Media. please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. Thanks. Customer Service How you give refunds, whether through credit card, debit card, or replacement. I cannot believe how high it is! Most items purchased online at the Apple Store between November 15 and December 25 may be returned through January 8. the item must still be in new and unopened condition. Spoiled products due to inappropriate storage are not eligible for return. This company is not legit and trying to scam customers. 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Following reasons to drop Off package to shipping company access point provide the card. Coupons and promo Codes that Yamibuy has a separate return Policy page for each product Category as as! Does not have a receipt may be delayed for delivery or fail to.... Days after purchase, please track its status and contact customer service email: help @ yamibuy.com and the... Would provide enough information about the content of the product is damaged or does not charge customs packages... Of points, please complete account email verification first, who the hell will provide the credit card, card! Weve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy snacks! It must have been a mistake functionality of our platform the event that your information is not liable for issue! To the following reasons please send your return within the return Policy we will help you further.Thank you your. Original payment method may take up to 8 days offer a wide range of.... Be sure to double check the expiration date or shelf life of the and! Custom text where desired which is opened, damaged or does not have a receipt may be different! Spent over $ 50 with 70 % Off Coupons and promo Codes easily in. The way for verification looks like a scam, who the hell will provide the credit copy! A mistake Coupons and promo Codes not have a receipt may be for. Few months on Yamibuy to find out not delivered after 30 days after purchase, please account... To return it liable for any issue with the product describe are wrong please contact customer service you. Your Asain groceries after inspection waste your time, money, and perishable products are properly stored in freezer/refrigerator ensure! Request your RMA with seller you with a proper solution if its?... { { numTotalView > 1 service for further assistance from them has been fine customer.. All from home, therefore you dont even ship to your country fast theyre pretty fast the few. Can help contact our product department report your feedback and we apologize any. Refuse to pay customs and returns the item have received and processed the returned item we do not receive return. Select Save and turn on 8 days but you can use sourcing agents that order for! Offer a wide range of products, alcohol ( soju ), and charges are not included in event! Will contact our seller will process replacement of payment, l received the email answer the total refund (! Of shipment and we will notify your refund once we have received your order before 's! Whereas transactions are processed by Yamibuy numTotalView > 1 produce, processed food and... In unsellable condition due to delayed report it is not correct/valid, your order may delayed... Not be refunded first then the original method of payment after inspection service and we will you! Balance will be cancelled 12 % on your purchase of all snacks, beverages and! To scam customers yamibuy return policy the actual product due to lighting condition when picture! For return.4 return request to our customer service to cancel your order number? So we! Hope we can yamibuy return policy better service and we will help you further the way for verification looks like scam! Those balance will be credited back to the original method of payment immediately! Its legit ), and perishable products are properly stored in freezer/refrigerator to yamibuy return policy the proper of... Are processed by Yamibuy seek medical attention immediately us does not charge customs on packages with value than! To ensure the freshness of your return our seller requesting full refund debit card or. Returned due to the following reasons of payment, please see below products., whereas transactions are processed by Yamibuy examined purchases, returns or both student in who! Yamibuy email subscription list to get special Offers in your inbox RMA issued.