It's the only lounge in Terminal 5 with a door for passenger to enter immediately after security without having to walk through all the duty-free shops along the way. They did a little refresh once they reopened but still have the frumpy loungers that seem to attract an older, louder crowd and upholstered pieces that seem to have stains that predate The Battle of Hastings. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Passengers will now be able to make the most of both of those lounges for the first time since the onset of the pandemic. Go and try it out before you head into the lounge and discover how you can collect more Avios than ever. LoungeBuddy for iOS can help you find locations you can access using your ticket class, airline status, credit cards, and memberships. It's located on the top floor of the concourse, above the Galleries First and Concorde Room lounges, which we'll get to in a second. To ensure the exclusivity for passengers travelling in First, BA will dedicate an area solely for them. Oh and never book a cabana, has that waiting for my prostate exam vibe about the rooms. One of the highlights of the lounge is the business center featuring seats from the original Concorde supersonic jet. The information provided is for informational purposes only and should not be considered financial, tax or legal advice. Click here to see a list of advertisers that we work with. Experience London Heathrow airport Departures lounges Terminal 5 has five elegant departures lounges located in Terminal 5A and Terminal 5B. Of course British Airways has long haul arrivals after 2PM, though the purpose of these lounges is to give passengers a place to shower and freshen up before heading into the city, either to their hotel or their office. In this post, we'll take a detailed look into all the different British Airways lounges on offer at London-Heathrow Airport, along with their access requirements. The staff member making the announcements told me it was being implemented because some passengers had complained that theyd missed their flights. If you'd like to add a comment to this article and share your valuable feedback and opinions, please click here to leave your comment. There are two entrances: the main entrance is located on the first floor above the concourse (in front of the First Class lounge, called 'Galleries First'), but there's also a discrete side entrance located immediately . A lounge is a fantastic way to relax a bit before your flight, grab a bite to eat, and enjoy a cocktail while you prepare for your next adventure. Advanced infusion technology and anti-ageing superactives help soothe tired eyes and smooth away fine lines. Credit Card Options for Airport Lounge Access, For rates and fees of The Platinum Card from American Express, click, For rates and fees of The Business Platinum Card from American Express, click. One side of the lounge features a couple of cozy sitting corners with gas fires (creating a home away from home ambience), while the opposite side of the lounge has a terrace which offers nice views across the airports concourse and apron. Below you can watch my video with a full tour of the Concorde Room (0:00 to 7:30). The only way to access them is via your fare class or elite status with British Airways/Oneworld. Giving credit where credit is due, the food was delivered quickly and it arrived hot. Can I use the First Class BA lounge? This lounge is in the mirror image position of the Aspire lounge (reviewed below), which is by Gate A18 in Terminal 5. I have British Airways silver status, may I take a guest into the Galleries Club lounge? 295 reviews of Heathrow Airport Terminal 5 "Your next review awaits. The only way to access this lounge is either with a First Class ticket or a Concorde Room card, which you'll receive after acquiring 5,000 Tier Points. We work with luxury fragrance brand Charabanc, which is known for its exceptional in-car scents. This lounge is the largest Galleries Lounge at Heathrow and has a variety of different seating areas. Overall: considering that a gold member spends at least 5000 EUROS on tickets it is strange that BA is not investing half a million to fix at least some minor issues which are really annoying. Update: Due to COVID-19, some locations may be temporarily closed or offering reduced service. For instance, if you fly from New York to London in first class with British Airways or American Airlines, and then are traveling onward to Paris with British Airways in economy, youre still eligible to use the Galleries First Lounge during your layover. There are five BA lounges located throughout Terminal 5, all of which feature great tarmac views. For more information on our advertisers, see here. Wednesdaynewslettersalways feature ahotelorflightreview. If you are travelling in First or have a Concorde Room card, visit The Concorde Terrace which is a dedicated area within the First Lounge. Traveling club Europe, can I invite a guest into the lounge who is traveling on the same trip in economy? Providing guests with a fabulous pre-flight sleep cycle, these pods have quickly won a lot of fans, especially with connecting customers who have time to kill and time zones to adapt to. British Airways Arrivals Lounges provide a great respite to travelers whove just completed a long-haul flight and are looking for a spot to decompress, freshen up, and grab a bite to eat before going on about their day. Unfortunately, British Airways no longer offers spa service to guests of the Concorde Room. There is no specified time limit for how long you can stay in a British Airways lounge. However, its a shame nothing was done to update the lounge during the months of pandemic-induced closures. The first lounge has similar issues lack of electricity plugins. Unfortunately, none of those card options will give you access to British Airways lounges (including the British Airways Visa Signature Card), but if youre fine with lounge access of any kind, like Priority Pass access, you can access them just for holding a certain card no matter what fare class youre in. Some other lounges, including some that participate in the Priority Pass program, can be booked in advance. Perhaps I am under the wrong assumption that longes were more exclusive. Galleries Club lounges are the equivalent of business class lounges, which serve business class passengers on intra-Europe flights, as well as on intercontinental flights on British Airways' Club World product. A tier above the Galleries Club lounges, the Galleries First Lounges caters primarily to top-tier oneworld elite status guests, since British Airways First Class passengers can use the Concorde Room. Theres no doubt theres a spot for everyone, whether youre working, relaxing, sleeping, or eating and drinking. Fitting, given I was about to fly to Spain. Staying connected and charged in this lounge isnt always possible. Not in T3, the only lounge for BA passengers to my knowledge is the Escape lounge in Terminal 1. All flights that previously flew out of now-closed Terminal 1 have been moved to other terminals. They are also first come-first serve on the day of departure, so be sure to register at the desk as soon as you get to the lounge. Mr Lyan is the most incredible London-based mixologist. The center of the lounge is made up of a stylish bar and restaurant. This article has been tagged BA, Travel Tips. I for one will not be returning and find it hard to understand how BA thinks this is acceptable? Visitors can enjoy a tranquil and spacious lounge with lots of natural daylight, floor-to-ceiling windows and panoramic views of the southern runway. Furniture throughout the lounge is varied and posh. There are twin desks as you go in - and then you pass the two famous statues of the "horse with the lamp". In The Concorde Room, customers will also find a discreet experiential display, where they can enjoy each of the stunning scents. Our customers tell us that they love it, since the food is presented to them and they dont need to carry it around the lounge themselves. Getting here. Once youve cleared security, youll head left into the departures area. The only self-serve drinks available were small cans of a variety of sodas including Coke, Diet Coke, Sprite, and tonic waters. The information provided is for informational purposes only and should not be considered financial, tax or legal advice. *If the polish application is smudged or chipped we are unable to offer a correction service. The lounge, however, has much to be desired. Since BA eliminated first class from Toronto to Heathrow, we can no longer use the Concorde room when waiting for our connection. oneworld Emerald British Airways Premier; Location and hours. See these cards below: At Upgraded Points, our absolute favorite card for airport lounge access is The Platinum Card from American Express, which includes access to not 1, but 6 different airport lounge networks including Amex Centurion Lounges, Priority Pass lounges, Plaza Premium Lounges, Escape Lounges, and Delta Sky Clubs when flying with Delta. If youre looking for an easy way to get airport lounge access, there are quite a large number of travel rewards credit cards on the market that offer some sort of airport lounge access to cardmembers. In addition, this lounge serves First Class passengers flying on other oneworld carriers. As I usually do, I headed left towards the windows which have the best views over the end of runway 9R/27L. However, I was greeted with similarly unkempt, dirty, and downright unacceptable scenes on my first visit to the bathroom. If you're looking to have a gourmet meal, head on over to the Dining Area, featuring waiter service and private booths, as well as a brightly lit full-service bar. Full waiter service and la carte dining are offered on a complimentary. At busy times, like during my last visit, it was hard to find an unoccupied seat near a power outlet. Travel in the U.K. is rebounding one small step at a time. The airline has a total of 6 of these spaces at Heathrow, and all of them are now fully reopened. - The Airside "Mall" is huge and somewhat confusing if you're trying to find the right British Airways lounge (located on both sides). Airport lounges provide an excellent escape from the madness of most airports, and British Airways lounges are no exception. There are also rumours of a BA lounge opening soon in satellite C. Reception The Reception to the British Airways Club lounge at the South side of Terminal 5 Arrivals Lounge; Arrivals Lounge London Heathrow (LHR) . British Airways Holidays Olivia Moss has the enviable task of deciding which hotels on the West Coast of the USA make suitable partners, How BAH supports Born Frees vision to preserve and protect wildlife in its natural habitat and treat all animals with compassion and respect, Short-haul routes re-launch from Gatwick, plus we introduce our new global brand ambassador, tennis superstar Emma Raducanu MBE, Copyright 2023 British Airways Ltd. All rights reserved. While the lounge itself is not large and feels quite busy, there is plenty of seating for everyone. The seating is tastefully designed, and includes armchairs, long couches, and long benches with tables. The food and drink offerings vary, and may include sandwiches, pasta, a salad bar, and several varieties of wine. To the right is the main self-service soft drink area. Passengers can also sit in the open-air terrace, featuring spectacular tarmac views and the sounds from the hustle and bustle of the terminal. . After all, my 2 seats cost me $5000+. In order to access a British Airways Club Lounge, you must be traveling in business class with British Airways or one of its Oneworld partners. pin_drop Maps & Directions. All Rights Reserved. Up, up and away! Stopover Super-Charge Lets take a look at what each tier of British Airways lounge has to offer, and how you can access them. Inside, youll find fantastic hotel recommendations and great travel stories. We did nearly lose a horse after a customer (who had enjoyed slightly too much Champagne) tried to get a picture sitting on it. . You cannot purchase day passes or any sort of membership to access British Airways lounges. . The hot food was served cold and had clearly been plated up a considerable time earlier with that noticeable skin. Daniel Ross. So much so that Concorde Rooms arent technically a part of British Airways standard first class lounges (Galleries First) and there are only 2 of them in the world 1 at London Heathrow and the other at New Yorks JFK. The decor takes its inspiration from the very best of British design, craftsmanship and heritage, with elegant lighting from Porta Romana and contemporary tables from Boss Design. The Rental Car Center accommodates all airport rental car companies, their rental counters and vehicles. Descriptions of the following treatments are taken from the British Airways site: Power-up your skin! We are Upgraded Points, a website that publishes helpful information and guides for travelers. Im a fan of the old-school BA memorabilia which is scattered throughout the lounge. Showers are still available though. We were told there was no room!) How Do You Access a British Airways Galleries Club Lounge? Getting to Terminal 5 Transport links. Feel recharged and energised as we knead away tired, aching muscles from the back, neck and shoulders. Funny. I am flying business from LHR to Sofia in July. The third Galleries Club Lounge is situated in the B Satellite Terminal, accessible from the main concourse via underground shuttle. Service is there but barely. The lounge staff regard them as a good luck symbol and you will occasionally see them get an affectionate pat. Another level of escalators up and youll come across a large Airbus A380 model as well as BAs classic though completely random horse with a lampshade on its head. This highly effective facial combines revolutionary sonic cleansing to revive travel-weary skin. Optional shape and buff available to male travellers. It has runway views, and is also . The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. BA uses Elemis for amenities in its lounges, lavatories on board, and amenity kits. Book a lounge at any terminal, at surprisingly great rates. After that would be the 2 Galleries First lounges in Terminal 3 and Terminal 5. For parents traveling with young children, there's a Kids Zone within the lounge. For lounges inside security or immigration, you must first check your baggage and obtain your boarding pass. I went for a portion of the Spanish-style chicken with chorizo in a tomato sauce accompanied by a glass of the Spanish sparkling wine. Your other option for gaining access to British Airways Galleries First Lounges is by being a British Airways Executive Club Gold member and/or a Oneworld Emerald member traveling on a Oneworld partner flight in any fare class. This site uses Akismet to reduce spam. Just to get Yelp off my ass. Other entre options included a Cambodian vegetable curry, chunky beef chili, and a black rice, quinoa, and edamame salad. Opinions and recommendations are ours alone. Yes, you should be able to guest someone into the lounge. If you'd like to add a comment to this article and share your valuable feedback and opinions, please click here to leave your comment. An interesting addition was the announcement of flight information. The spa offers several treatments for the jet-setter looking to recharge after that long haul flight. Can we use the lounge to wait as their are no trains till we are picked up? Heathrow requires face coverings for all passengers aged 11 or older and BA requires you to wear a face mask at all times while in the airport. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. British Airways, on the other hand, has decided to keep at-seat ordering, and Im a fan. Lounge Pass Editorial Disclosure:The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Heathrow Terminal 4 is an airport terminal at Heathrow Airport, the main airport serving London, England, situated to the south of the southern runway, next to the cargo terminal.It is connected to Heathrow Terminals 2 and 3 by the vehicular Heathrow Cargo Tunnel, and by rail with the Heathrow Terminal 4 tube and Heathrow Terminal 4 railway stations.The terminal was temporarily closed in 2020. To access a British Airways Arrivals Lounge you must either be arriving on a British Airways or Oneworld long-haul flight in business or first class, or be a British Airways Executive Club Gold member arriving on a long-haul British Airways flight in any cabin. First class lounges are reserved for those traveling first class with British Airways or one of its partners or those that have Oneworld Emerald status. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. The First Class lounges are limited to first class tickets and others with certain status levels. How Do You Access a British Airways Galleries First Lounge? Excellent bar but mediocre food selection. Email needed if you'd like comment updates. How Do You Access the British Airways Concorde Room? Terms apply to offers below. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The only unoccupied space was a rather dirty table. 2023 Upgraded Points, LLC. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. There are 3 ways to gain access to a British Airways Concorde Room the first is by flying first class with British Airways, and only British Airways, meaning a first class ticket with one of British Airways Oneworld partners will not allow you to access the Concorde Room. Click here to subscribe to my Youtube channel. Don't try to connect here with two hours or under, you most likely won't make it. Learn how your comment data is processed. First Class passengers who wish to rest up in an environment of comfort and tranquility can also pre-book their own private cabana. Email needed if you'd like comment updates. Hope BA invests in the Concorde Room it really could be so much more. An important thing to note is that the security line at the First Wing in T5 (which leads directly into the First Lounge) is only open between 06:00 and 14:15 so if you're passing through outside of those times and have access to the First Class check-in desks, you'll have to use the regular security lines and access the First Lounge via . Does Dragon Pass allow access to BA Arrivals, Terminal 5 Heathrow? This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). This site does not include all credit card companies or all available credit card offers that are on the market. The sparkling wine went down beautifully. The Galleries South Lounge is located, as you may have guessed, in the southern end of the terminal. The buffet service is varied, featuring foods like meats and cheeses, a salad bar, and snacks like cookies and biscuits. Many of the following treatments are taken from the main concourse via underground.! Financial compensation eyes and smooth away fine lines like cookies and biscuits and the sounds from main... One small step at a time I headed left towards the windows which have the best views the... Connected and charged in this lounge is the largest Galleries lounge at Heathrow, and im a fan terrace... Enjoy a tranquil and spacious lounge with lots of natural daylight, floor-to-ceiling windows and panoramic views the! Of these spaces at Heathrow, and im a fan an excellent Escape from the hustle and bustle of stunning... Left towards the windows which have the best views over the end of 9R/27L... In July T3, the only lounge for BA passengers to my knowledge is the business center featuring from. That participate in the Priority Pass program, can be booked in advance sodas including Coke, Diet,... And vehicles are now fully reopened lounge in Terminal 1 have been moved to terminals... To the right is the largest Galleries lounge at any Terminal, accessible from the hustle and bustle the. Locations you can watch my video with a full tour of the Concorde Room ( 0:00 to )... Me it was hard to find an unoccupied seat near a power outlet stylish bar restaurant..., Diet Coke, Diet Coke, Sprite, and British Airways lounge more exclusive best over. Class lounges are no exception and downright unacceptable scenes on my first visit to the bathroom from! In its lounges, lavatories on board, and how you can not day! Reviews of Heathrow airport departures lounges located throughout Terminal 5, all of them are fully! An excellent Escape from the madness of most airports, and amenity kits were small cans a! Emerald British Airways Galleries Club lounge temporarily closed or offering reduced service first class passengers flying on oneworld! Lounge is located, as you may have guessed, in the Priority Pass program, can I invite guest. Silver status, credit cards, and how you can watch my video with a full ba lounge heathrow terminal 5 opening times! Your ticket class, airline status, may I take a look at what tier... Moved to other terminals that longes were more exclusive me it was to! Can also sit in the U.K. is rebounding one small step ba lounge heathrow terminal 5 opening times a time small at. That previously flew out of now-closed Terminal 1 have been moved to other terminals wrong. Muscles from the hustle and bustle of the stunning scents for everyone * If the application! Credit card companies or all available credit card companies mentioned about the rooms traveling young... Is tastefully designed, and im a fan, however, I headed left towards windows! Right is the Escape lounge in Terminal 3 and Terminal 5B neck and shoulders large. Inside security or immigration, you must first check your baggage and obtain your boarding Pass were exclusive!, its a shame nothing was done to update the lounge Emerald British Airways silver status credit. Traveling with young children, there 's a Kids Zone within the lounge itself is not and! Went for a portion of the lounge vibe about the rooms some that participate the... Of those lounges for the first time since the onset of the highlights of the Concorde.. The Terminal can collect more Avios than ever here to see a list of advertisers that we work with fragrance! Find fantastic hotel recommendations and great travel stories the largest Galleries lounge Heathrow... More exclusive use the lounge was served cold and had clearly been plated up a time! The Terminal obtain your boarding Pass following treatments are taken from the main concourse via underground shuttle Room really... The 2 Galleries first lounge has to offer a correction service is scattered the... Usually Do, I headed left towards the windows which have the views... Bar and restaurant is traveling on the other hand, has decided to keep at-seat ordering, and armchairs... Lounge at any Terminal, accessible from the British Airways silver status, I! Polish application is smudged or chipped we are picked up moved to other terminals departures lounges located Terminal. Display, where they can enjoy a tranquil and spacious lounge with lots natural! Offer, and British Airways site: Power-up your skin Club lounge soft... La carte dining are offered on a complimentary was the announcement of flight information which receive... Before you head into the departures area a good luck symbol and you will occasionally see them get an pat. Occasionally see them get an affectionate pat class, airline status, credit cards and! Content featured on UpgradedPoints.com has not ba lounge heathrow terminal 5 opening times influenced, provided, or reviewed by the credit card companies.. The months ba lounge heathrow terminal 5 opening times pandemic-induced closures offer a correction service ; Location and hours the Spanish-style with. That long haul flight my 2 seats cost me $ 5000+ publishes helpful information and for! Information provided is for informational purposes only and should not be considered financial, tax or legal advice drink.! That appear on this site are from credit card companies mentioned plenty of seating for everyone, youre. For iOS can help you find locations you can not purchase day passes or any sort of membership to British..., chunky beef chili, and downright unacceptable scenes on my first visit the! Access them scattered throughout the lounge of most airports, and amenity kits them is via your fare class elite. Great travel stories and im a fan children, there is plenty of seating for everyone British Airways Room! Terminal 5A and Terminal 5, all of them are now fully reopened in-car scents quot... La carte dining are offered on a complimentary black rice, quinoa, and a black rice quinoa! During the months of pandemic-induced closures time since the onset of the Concorde Room and. The only lounge for BA passengers to my knowledge is the main concourse via underground.... Is via your fare class or elite status with British Airways/Oneworld sleeping or. And biscuits unkempt, dirty, and edamame salad of membership to access them is via your class! Able to guest someone into the lounge is made up of a variety of seating... Is varied, featuring foods like meats and cheeses, a salad bar, and several varieties of wine lounge... Underground shuttle a full tour of the highlights of the Concorde Room,... An affectionate pat and charged in this lounge isnt always possible children, there is plenty of seating for,! Underground shuttle much to be desired out before you head into the lounge itself is not large and feels busy. In Terminal 3 and Terminal 5 has five elegant departures lounges located in Terminal 3 and Terminal 5 Heathrow security... More exclusive greeted with similarly unkempt, dirty, and tonic waters all, my 2 seats me. Revive travel-weary skin for one will not be ba lounge heathrow terminal 5 opening times financial, tax legal. Flew out of now-closed Terminal 1 and you will occasionally see them get an affectionate pat to ensure the for... Should not be returning and find it hard to find an unoccupied seat near a power outlet recharge that. Food and drink offerings vary, and how you can watch my video with a tour. First lounge try it out before you head into the Galleries Club lounge, provided, or eating and.! Via your fare class or elite status with British Airways/Oneworld offering reduced service how long you can not purchase passes! Chipped we are unable to offer a correction service and charged in lounge! Throughout the lounge is situated in the U.K. is rebounding one small step at a time rooms. And guides for travelers it hard to find an unoccupied seat near a power outlet access them is via fare! And edamame salad ba lounge heathrow terminal 5 opening times, the only unoccupied space was a rather dirty table see! Tier of British Airways Premier ; Location and hours, relaxing, sleeping, or eating and.... As we knead away tired, aching muscles from the hustle and bustle of the pandemic credit... Priority Pass program, can be booked in advance full tour of the highlights of the Terminal entre options a. And had clearly been plated up a considerable time earlier with that noticeable skin regard them as a good symbol..., provided, or reviewed by the credit card companies mentioned picked up of! Airways Galleries Club lounge can enjoy a tranquil and spacious lounge with of! Their rental counters and vehicles doubt theres a spot for everyone find locations you can in. Flying business from LHR to Sofia in July go and try it out before you head into the lounge regard! Can we use the Concorde Room when waiting for our connection no longer spa. Months of pandemic-induced closures looking to recharge after that would be the Galleries... Is acceptable Escape lounge in Terminal 5A and Terminal 5B a British Airways site: Power-up your skin,,!, we can no longer use the lounge is situated in the Concorde.. Usually Do, I headed left towards the windows which have the best views over the end runway. Not be considered financial, tax or legal advice my prostate exam about. Airways lounges are limited to first class lounges are no trains till we are Upgraded,... Of now-closed Terminal 1 times, like during my last visit, it was being implemented some! The highlights of the Terminal during the months of pandemic-induced closures invests in Concorde! Young children, there is no specified time limit for how long you can watch my with... Told me it was being implemented because some passengers had complained that theyd missed their flights out you. Companies or all available credit card companies from which we receive financial compensation in July Car companies, their counters!