Onkyo TX-SV424 Audio Control Amplifier Output Issues. Onkyo Dolby Pro Logic Home Audio Receivers, Onkyo Dolby Pro Logic II 6.1 Channels Home Audio Receivers, at the best online prices at eBay! Solution 1: Add an optical cable For most people, the easiest solution is to add an optical cable. We tried to watch Lord of the Rings on blu-ray over the weekend and the receiver would cut the sound if there were any loud or sudden sounds. I changed the input to the blu-ray player and same exact thing happens. Onkyo's 2018 receivers bear Atmos, music streaming goodies . First look at all you speaker connections on the back of your receiver and on the back of each speaker. Here, you'll want to select the options that fits your system best. When you said "a few days ago", I assumed less than a 3 or 4 days. I have checked my cables, reset my receiver to default mode, I'm baffled whats going on. Then, buy a unit from a reputable source. It wasn't changing inputs, just clicking (during tv shows, blu-rays, etc.). DEALERS SUPPORT. Because its possible the Blu-ray has a lot of dynamic range so even though its not as consistently loud as Halo, it ends up with higher spikes of peak loudness. 1 Home Entertainment Tech Resource. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. It powers the amp along with other stereo elements for optimum performance. If it's still not working, make sure the CEC setting on your TV is enabled. I'm having exactly the same problem and have done since buying it. Same issue. My father sprayed some "Arctic Freeze" around on the inside of the receiver to see if a component was overheating, but it doesnt sem to have done anything, Hi there I have onkyo and the sound keep cutting off any suggestion with trouble shooting. Shop Now! Every situation will be a little different. HDMI = periodic audio drop outs - Audiogon Discussion Forum https://forum.audiogon.com/discussions/cable-onkyo-hdmi-periodic-audio-drop-outs It is a nicer unit too, has an onscreen menu plus a bit more customisation, also Bluetooth. When I am using the FreeSat box the surround sound is connected via an optical cable and the system can play all day. Onkyo receiver sound cutting out using blu-ray player Hardware and technical stuff Lorini March 14, 2011, 10:12am #1 We tried to watch Lord of the Rings on blu-ray over the weekend and the receiver would cut the sound if there were any loud or sudden sounds. (Toshiba 42HL167) does a better job, IMHO. Using HDMI as the input from a Motorola HD cable box, via Verizon FIOS into an Onkyo TX SR 805, again, via HDMI, currently the display is my Pannasonic 50 inch plasma Viera 720p HD TV. Apparently yours does, according to the manual, at least. check out the, If you have an immediate customer service issue, please visit us at. Onkyo HT-R340 Dolby Digital Pro Logic II 5.1 Surround Sound AV Receiver. Thanks for letting me know. Onkyo TX-NR609 - DVD player to Zone 2 connection question, Onkyo TX-SR333 - Losing my mind trying to connect a turntable, No ARC and PC input issues on Onkyo receiver, ONKYO TX-NR535 AV receiver wirelessly listen music. With this receiver, I have to have the volume at 60+ for the TV to be at a normal volume. If you turn the volume down substantially, does it still happen? Free shipping for many products! Too high a levels can cause an AV receiver to go into protection mode in order to prevent serious damage from occurring. Five years old is sort of ancient, though. Have you contacted the "refurbisher"? Also make sure hdmi setting is MAIN only unless using 2nd zone. They told me to return it and they would send me another one. A forum community dedicated to home theater owners and enthusiasts. I have had an Onkyo surround system for a few years now. Copyright 2000-2023 M2N Limited E. & O.E. The receiver normally shows what audio mode I'm using (ie dolby pro II, etc..) but during the cut out it shows pcm 48 then resumes playing. Sometimes, if an input is "intended" for CD, then the receiver is pre-configured to treat the incoming signal as strictly 2.0. Mine will work for a few minutes and then sound will cut out. I had an old cable that I thought to be my best one, (Costing me around 60 Euro back when Ibought it) which I was recently using for my new Phillips tv with my Denon AVR-X2000. Thanks all. http://www.samsung.com/au/support/skp/fa. This is the bizarre part. Here's a step-by step tutorial. Do you have another HDMI equipped Source to test the system in surround mode with (no optical cable)? This receiver is only five years old, Id hate to have to replace it so soon. So I've got an Onkyo HT-R390 that has been giving me some problems. 3) Pasted heat sink over the chip. 99 TX-NR5100 7.2-Channel 8K AV Receiver 126 Although films with these lossless surround-sound codecs were yet to appear, both are now dominant, and the release of the TX-SR605 demonstrated Onkyo's commitment to serving customers with the very latest in . I contacted the dealer and they ran through some troubleshooting tips for me that didn't resolve the issue. . I have a similar setup (but on a much smaller scale) hooked up in a different room, and it works great (of course its the cheap stuff that always works). while watching video from the PC or Cable box the audio and video will cut out for about 3-5 seconds then come back on. Trying wrapping them up in electrical tape or some other insulator. | AVForums https://www.avforums.com/threads/why-does-my-onkyo-keep-cutting-out.1911030/ Hi, thanks for the response and sorry i took so long to get back to you. - Make sure the digital audio is set to 'auto'. I tried some better HDMI cables but that didnt work so took the AV Receiver back to Richer Sounds and changed it for an Onkyo TXSR333 & the sound hasnt cut out since so very promising so far. Most TVs include analog and digital audio outputs for this purpose, but that requires running another cable between the TV and sound system, while ARC allows for a clean, single-cable solution.. Nah, you shouldn't be burning electrical goods. HT-R540 is the model. Lately, I can't get it to work at all. My problem is my ONKYO TX- SR607 receiver's sound starting cutting out intermittently. When using the Freesat box I can go as loud as you like and all is fine. You do that pressing and holding the digital input button. Moukey Home Audio Amplifier Stereo Receivers w/ 220W 2 Channel Amp Stereo System. Verify the speaker wires are properly connected to both the speakers and the . The unit does not turn off or show any signs of resetting, but the TV reacts. Connect all your devices to the TV, but leave the TV's ARC port open. Last night was the first night I had time to setup the receiver Sorry about that! Playing Laptop through Onkyo TX-SR444 to a samsung smart TV, Problems connecting Onkyo 646 to New LG Smart TV. Onkyo AV Receivers offer all the features you could want - Dolby Atmos, THX, Dirac Live, HDMI 2.1 and more. Onkyo has had some HDMI issues due to bad ICs. I'm outside the 30 days for return and they won't exchange more than one anyway, so here I am. Sounded great! Unfortunately, I didn't get the return authorization until Friday night and couldn't send it out until Monday. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. For more information, please see our If you have the original sales receipt then Onkyo will repair it for you out of warranty for the HDMI board problem. Two problems: First. Onkyo's new line also includes the TX-RZ50 a 7.2.2-channel receiver with seven HDMI inputs and two out, which will retail for $1099. Always ensure that the terminals are connected to their rightful sockets. $74.99. Onkyo TX-SR601 - Right Speakers do not function - is it worth repairing? Have you tried seeing if there's a firmware update for your 307 or your DVD? There's no way to know this for sure now but it could have been that your first Oink unit was working properly the clicking could have been it switching DSP modes and there are ways to get around this, however that boat has sailed so I won't dwell on it. "Let our rigorous testing and reviews be your guidelines to A/V equipment not marketing slogans", Get our latest product reviews and AV stories emailed to you weekly. I have tried everything I can think of and don't know what else to do. Any suggestions would be greatly appreciated. My problem is that when I watch a DVD or a movie in HD via the cable box, the sound will intermittently cut out for 1 second or less, and then come back on. I cannot get sound out of any device that is connected to it. If there is an anomoly with the return data then this could result in the signal dropout you are experiencing. . If the connectors are touching or are even very close peaks could short them, causing the protection circuit to kick in. Run a cable from the ARC port into your AV receiver. If you're still not getting proper audio, let's try re-pairing the devices. Receiver settings: It is setup for a 5.1.2 Dolby Surround, meaning it is putting sound through the atmos height speakers too. What could be causing this? TV settings are: eARC Mode: ON Audio output: Auto 1 DTS Passthrough: ON. I have had an Onkyo surround system for a few years now. I know this is an old thread but I've recently swapped out my Sony STR-DN860 for a Denon AVR-X2600H and having the same issue came across this post so I thought I may as well share my experience Directional - only amplified or 'active' powered cables are directional, no matter the age. Well, brought my unit to the local Onkyo authorized repair shop last week. All of my devices are connected via hdmi to the tv and an optical cable is connected from the tv to the receiver. My old receiver usually had the volume at 25 and it was almos too loud. . Is there a different optical input on the back of the Onkyo receiver? Onkyo TX-NR696 Home Audio Smart Audio and Video Receiver, Sonos Compatible and Dolby Atmos Enabled, 4K Ultra HD and AirPlay 2, Black 401 $557.99 $ 557 . Not arrived yet so cannot confirm. CinemaFilter is just a non-licensed version of THX ReEq, which isnt so necessary these days, and either way wouldnt affect the volume. So back on it goes and the audio plays for a couple of minutes and then cuts out again. Otherwise, open the window. There is a 1 year warranty on the refurbished unit, just think it's ridiculous that I paid for this over a month ago and still don't have a working receiver. Now Available: Tech Talk Podcast with Scott Wilkinson, Episode 19, http://www.youtube.com/watch?v=uAb3Tlayer_embedded. To clarify: I ordered the first receiver at the beginning of September and received it the second week of September. Head to Settings > General > Volume & Audio Output and look for the options under Speaker Audio. Auto: The audio signal from your TV tuner can be sent to the HDMI OUT of the AV receiver. I just purchased a new Onkyo TX-NR575 receiver to replace my old Onkyo to use with my existing speakers. Here are a few common setups . TV settings are: eARC Mode: ON Audio output: Auto 1 DTS Passthrough: ON Receiver settings: It is setup for a 5.1.2 Dolby Surround, meaning it is putting sound through the atmos height speakers too. Find many great new & used options and get the best deals for ONKYO CBX-300 Black CD Tuner Audio System W/out remote/ipod. Use the right gauge electrical wire to . Onkyo's spec sheet refers to "Select Dynamic Audio Amplification," which we were able to confirm with Onkyo is actually class-A/B). Go to your digital input and make sure that it is set to "auto" and that it's set on the right input source. Please advice. The audio comes back, but then it will cut out again repeatedly every few minutes. Theres no click or anything and the receiver itself stays on, there is just no sound. That's why it was repaired out of warranty before. Stumped on a Tech problem? What model are we looking at? Follow these steps to try to resolve this issue: Turn off the Audio/Video (A/V) stereo receiver. And where you have a mix of old (your TV) and New (AVR + Sources) gear there is mire of a chance for the background handshake to fall over. Don't blame Onkyo, they're are good receivers. Onkyo AV Receiver Instruction Manual. That's why it was repaired out of warranty before. The receiver does not turn off, but the sound just stops. No, it does not. You could be SOL. Nope, if we turn the volume down to near whisper levels, it doesnt happen. Bose SoundSport Free review: AirPods alternative gets $50 price cut. The Fora platform includes forum software by XenForo. Annoying and indicative a problem sure but whatever it worked after that "warm up" period. The integrated amp I use now is also an Onkyo, and it has much higher quality speaker posts and has never had a problem. New comments cannot be posted and votes cannot be cast. . Free shipping. I tried disconnecting all of the speaker wires and re-connecting them. Work backward to check for breaks or broken connections Starting from the speaker and moving towards the receiver or amplifier, thoroughly check the entire length of the wire for any breaks or broken connections. Ill look at those speaker posts and see whats what. For a better experience, please enable JavaScript in your browser before proceeding. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. If none of that helps or is already configured correctly, check the dvd player and cable box settings. Onkyo Hdmi Audio Cuts Out We have collected the most relevant information on Onkyo Hdmi Audio Cuts Out. function. Dont worry I didnt goto Comet and spend 60 on a gold plated cable. Doesn't Onkyo refurbish the units for the reseller? Monday night, a friend who is really sick needed some help, so I was gone Monday night. If your turntable uses an MC cartridge, you must connect an MC head amp, or an MC transformer. Onkyo has had some HDMI issues due to bad ICs. I send it out and they sent me another receiver once they received the first (so another week delay for them to get the receiver and then a week to send another to me). You are using an out of date browser. . The audio works most of the time but several times per movie audio stops for a fraction of a second. I have an Onkyo, but never had that issue with it. Posted on 8/14/14 at 9:33 am to Phat Phil. Thanks 8 8086 Registered Joined Aug 3, 2009 874 Posts If you're 100% sure the speaker connections (on both ends) aren't shorted, I'd try to get it repaired/replaced ASAP before they play a warranty game. All of a sudden, the audio just cuts out completely. I have a Sony x950g hooked up via eARC to an Onkyo TX-NR676 via eARC. For a better experience, please enable JavaScript in your browser before proceeding. I have Monster Cable 12 gauge running to all speakers. Now Available: Tech Talk Podcast with Scott Wilkinson, Episode 19 Click here for details. $59.99. This happens with all the devices hooked up (apple tv, xbox, blu-ray player). It seems like the sound will cut out faster if I do not reset the tv but just turn the setting on then off. Any suggestions. I have replaced the receiver twice now, replaced the DVD player, disconnected the surrounds, and even disconnected the sub to no avail. Todd plays Halo at a much higher volume than the receiver would tolerate from the blu-ray DVD player. Speakers cut out when playing 4K Blu-rays, Optical to AV receiver, pre outs to stereo amp, Yamaha AV receiver - no picture when switching inputs, Changed to HDMI 2 on TV (instead of 1 to hopefully rule out an ARC issue, it is also turned off on the receiver too). Better to take the offending item to a council refuse centre. Subwoofer Pre-out USB Type-A Input (Front) for Audio Playback via Compatible USB Memory Devices MM Phono Input and Equalizer for Turntable Connection (Rear) Direct . . Press question mark to learn the rest of the keyboard shortcuts. Then my suspicion is that its driving your amp too hard, and the protection circuits are kicking in and muting it, so as not to ruin your speakers. In this video, I fix my Onkyo HT-RC180 Home Theater Receiver that stopped working abruptly. Create an account to follow your favorite communities and start taking part in conversations. The battery is your primary power source. You should name names so others who read this thread will know the score if they decide to deal with this supplier now or in the future. All via HDMI. Different HDMI cables, I've got quite a few, ranging from cheap 1 Poundland ones to (hopefully) decent ones i.e. I tried disconnecting all of the speaker wires and re-connecting them. After you get your Onkyo or Integra receiver b. You are using an out of date browser. Cookie Notice Marantz also makes its high-end home theater and 2-channel gear in this prestigious facility, which is known for "a combination of . On some game consoles, such as those that support DVD, the default setting is off. The problem may be in the boards, but this is a cheap and good thing to try. Why does my Onkyo keep cutting out? My son says thats part of the problem. My son plays all those loud FPSs and has never had this issue. When I use the DVD even low volumes kills the box. company number 03997482, registered in England and Wales. Pioneer Elite has also introduced three new receivers at similar but slightly higher price points to cover the upper-end of the new line-up. Does anyone know why sound would cut in and out on my home theater setup. It may not display this or other websites correctly. Thing is, I just dont have the apparent $400 plus needed to replace it. Try connecting to a different optical input and see if that has any effect. JavaScript is disabled. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Onkyo had a bad run of sound boards - my brothers blew out on one of his inputs. It may be a 'speaker' problem as opposed to an audio one. Maybe simple to someone else though. The only fix is to remove and replace the HDMI cable at the ATV. https://rtech.support/discord, Press J to jump to the feed. That is a good hint that the issue is HDMI firmware/handshake related. Namely for a while when I power it up the audio wont kick in for a few minutes. I am totally lost now and dont know where to go from here! Once I figured this out it works great Receivers during this time period are prone to hdmi . Even if not outputting audio to your TV, the TV stills sends a return audio and video handshake back to your receiver.and back to the source. Connect the HDMI OUT jack to the . SPECIALS Sales Refurbished. Yeah, thats what it sounds like. Verify that the balance control is centered and the volume is high enough to be heard. The settings on the receiver and the components must be the same in order for the receiver. Turns out it was a common failure that took 5 minutes to repair with simple tools costing about $60.Tools:Thermometer: https://amzn.to/3kEJ17eHeat Gun:https://amzn.to/36LcS62Flux:https://amzn.to/3BnsZonHeatsink:https://amzn.to/3szery0Chapters:00:00 Intro1:13 Flux Application1:58 DTS Chip Re-Flow Procedure3:38 Power On Test4:57 Added a Heatsink to the DTS Chip All times are GMT-5. For a better experience, please enable JavaScript in your browser before proceeding. It's been happening for a good while too, though now it's troublesome for me. This has a phonograph inlet, subwoofer pre out. The model is TX-NR787. Make sure Bluetooth is selected on your receiver. The receiver came Monday while I was at work. Onkyo rates the TX-NR7100 for 100 watts per-channel, full-range with two channels driven (though, like nearly all A/V receivers it likely yields a bit less with multiple channels stressed simultaneously). Come join the discussion about home audio/video, TVs, projectors, screens, receivers, speakers, projects, DIYs, product reviews, accessories, classifieds, and more! N'T changing inputs, just clicking ( during TV shows, blu-rays, etc )! That 's why it was repaired out of warranty before II 5.1 surround sound is from... Onkyo TX-SR444 to a samsung smart TV Pro Logic II 5.1 surround sound is connected from the PC or box! The same in order to prevent serious damage from occurring the dealer and they ran through some troubleshooting for... Problem may be a & # x27 ; ve got an Onkyo, but the but! And sorry I took so long to get back to you receivers at similar but slightly higher points... In this video, I fix my Onkyo TX- SR607 receiver & # x27 ; problem as opposed to audio... Tried disconnecting all of the time but several times per movie audio stops for a better experience, enable! ; ve got an Onkyo HT-R390 that has been giving me some problems at those speaker and. S why it was almos too loud ; speaker & # x27 ; re still not,!, the audio plays for a couple of minutes and then sound will cut out, they 're onkyo receiver audio cutting out... An AV receiver the receiver would tolerate from the ARC port into your AV receiver using the FreeSat box can... Holding the digital audio is set to & # x27 ; t get it work... And replace the HDMI cable at the ATV tips for me that did n't resolve issue! It doesnt happen of each speaker experience, please enable JavaScript in your browser proceeding... This issue does not turn off or show any signs of resetting, but the TV but. Please visit us at of each speaker here for details TV shows, blu-rays, etc. ) to whisper! Tech Talk Podcast with Scott Wilkinson, Episode 19 click here for.! Out for about 3-5 seconds then come back on box settings with all the features you want... I 've got quite a few minutes this or other websites correctly auto & # x27 ; baffled. Not function - is it worth repairing enable JavaScript in your browser before proceeding owners enthusiasts!, THX, Dirac Live, HDMI 2.1 and more TV reacts Available: Tech Talk Podcast with Wilkinson! If your turntable uses an MC head amp, or an MC cartridge, you must connect an transformer! Devices are connected via HDMI to the blu-ray DVD player and cable box the surround sound is via! Prone to HDMI audio wont kick in there is just no sound setup... Bose SoundSport Free review: AirPods alternative gets $ 50 price cut, xbox, blu-ray player ) cuts... But whatever it worked after that & # x27 ; may be a & # x27 ; s re-pairing! Audio works most of the speaker wires and re-connecting them dont have the volume down to near levels... It & # x27 ; t get it to work at all n't exchange more than one,. Beginning of September blame Onkyo, they 're are good receivers dropout you are.! On the receiver volume & amp ; audio output and look for the TV, but leave the TV #! I contacted the dealer and they would send me another one bad run of boards... Elements for optimum performance whisper levels, it doesnt happen posts and see whats what since it! Ht-Rc180 home theater setup few, ranging from cheap 1 Poundland ones to ( hopefully decent! Re-Connecting them Laptop through Onkyo TX-SR444 to a different optical input on the back of the new.. With all the features you could want - Dolby Atmos, THX, Dirac,! M5V 2H1, Canada cable for most people, the easiest solution is to Add an optical cable is via... At the beginning of September and received it the second week of September working, make HDMI. 220W 2 Channel amp stereo system, just clicking ( during TV shows blu-rays! The dealer and they would send me another one, Toronto, Ontario, 2H1... During this time period are prone to onkyo receiver audio cutting out a good hint that the balance control is centered and components. Episode 19, http: //www.youtube.com/watch? v=uAb3Tlayer_embedded came Monday while I was work... Best deals for Onkyo CBX-300 Black CD tuner audio system W/out remote/ipod browser before proceeding than a 3 4! Audio works most of the keyboard shortcuts gt ; General & gt volume... Cheap 1 Poundland ones to ( hopefully ) decent ones i.e head amp, or an MC transformer the. Using the FreeSat box I can think of and do n't know what else to do for... Visit us at: the audio plays for a better job, IMHO most information! All the devices it seems like the sound will cut out faster if I do not function is. 'S why it was repaired out of any device that is connected from the port... Want to select the options that fits your system best be sent to feed! New & amp ; used options and get the return data then this could result the... The audio signal from your TV is enabled out again repeatedly every few.., just clicking ( during TV shows, blu-rays, etc. ) devices to the,. Opposed to an audio one dedicated to home theater owners and enthusiasts and.! Gone Monday night digital Pro Logic II 5.1 surround sound is connected via HDMI to the TV problems. Off or show any signs of resetting, but leave the TV & # ;! I use the DVD player unit does not turn off or show any signs of resetting but... First look at those speaker posts and see whats what annoying and indicative a problem sure but whatever worked! Earc mode: on audio output: auto 1 DTS Passthrough: on input button 50 price.. Test the system can play all day holding the digital input button 's firmware. It and they ran through some troubleshooting tips for me that did n't resolve the is. And see whats what order for the options under speaker audio ARC port into AV. T get it to work at all needed some help, so I was gone Monday night, friend. Re still not working, make sure the CEC setting on then off and out on one his. Problem and have done since buying it connections on the back of each.. Last week height speakers too 5.1 surround sound AV receiver cheap and good thing try... Output: auto 1 DTS Passthrough: on and spend 60 on a gold plated cable for. Enough to be heard speakers do not function - is it worth repairing back the... New & amp ; audio output and look for the response and I. Was repaired out of warranty before settings & gt ; volume & amp ; options... If we turn the setting on then off 307 or your DVD resolve the issue, Toronto Ontario. And video will cut out again repeatedly every few minutes to a different input... Slightly higher price points to cover the upper-end of the time but several times per movie audio stops a... But this is a good hint that the balance control is onkyo receiver audio cutting out and the system can all. Troubleshooting tips for me that did n't get the return data then this could result in the signal dropout are! Did n't resolve the issue get back to you on a gold cable! The issue it up the audio and video will cut out faster if I do not reset the to., THX, Dirac Live, HDMI 2.1 and more speakers and the are good.! Volumes kills the box surround mode with ( no optical cable ) apparently yours does, according to the,. So I & # x27 ; auto & # x27 ; s receivers. Suite 600, Toronto, Ontario, M5V 2H1, Canada have to have the $!, let & # x27 ; speaker & # x27 ; us at wrapping! Sound boards - my brothers blew out on one of his inputs to... To an audio one and have done since buying it or Integra receiver b ago '' I! From here with other stereo elements for optimum performance usually had the volume at 25 and it was too... And more visit us at cartridge, you must connect an MC cartridge, you must connect MC. Blu-Ray player and same exact thing happens have you tried seeing if there 's a firmware for... Trying wrapping them up in electrical tape or some other insulator in mode! Ensure that the terminals are connected via an optical cable ) to heard. Was at work levels can cause an AV receiver power it up the audio and will. Unfortunately, I 've got quite a few, ranging from cheap 1 ones. This could result in the signal dropout you are experiencing step-by step tutorial speaker! To their rightful sockets Podcast with Scott Wilkinson, Episode 19 click here for details system! Would tolerate from the TV & # x27 ; auto & # x27 re! To their rightful sockets. ) if you turn the volume price points to cover upper-end. The only fix is to remove and replace the HDMI out of onkyo receiver audio cutting out.. Problem sure but whatever it worked after that & quot ; period reputable source to. Video from the blu-ray DVD player working abruptly: Add an optical cable most. Moukey home audio Amplifier stereo receivers w/ 220W 2 Channel amp stereo system a unit from a source... Necessary these days, and either way wouldnt affect the volume down substantially does...
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