You can change these settings at any time. I have the same issue. My Samsung appliances are peeling please include me. Long ,if you spill anything around the burners good luck cleaning it, very disappointing stove. I need to call the installer. 08:36 PM ?????? However, this can result in some functions no longer being available. I cant even clean the stove without more peeling. I have 3 stainless black appliances from Samsung. I think what susauna needed was affirmation that the terrazzo would work with white cabinets and how best to tie the two with the right counter tops. How can I be included in this class action lawsuit for my refrigerator? Samsung Black stainless appliances is a scam, poorly made with aThin Plastic Coating that peels off. We have had one of these LG refrigerators for 2+ years and the surface is chipping off near the handles. Top Class I think you are going to have to write this off and in future when you see the first sign of paint damage then apply an appropriate enamel paint to touch it up. Same issue of the thin black coating peeling looks terrible. They said someone needs to actually inspect it, could be a manufacturing defect(no kidding) but wont be able to provide a rejection letter until someone looks. I find it insulting that they dont include the touchup paint and they want you to pay $60 for a tiny bottle, the size of nail polish to touch it up not that that would fix the problem. Two months before the warranty expired the peeling started on the floor of the oven. It is now 1/11/2017 and I think the glass top is defective. I was promised by the delivery driver of 10% back due to the rust and a dent upon arrival But Lowes hasnt done anything about that either! My range is only 3 years old and peeling every where. Samsung is selling completely incompetent products and not standing by their name when it comes to customer satisfaction. They ended up replacing mine. Add me to the lawsuit, I would like to be added to the class action lawsuit as well. Complained. Send pictures to the tech guy who said it wasnt covered. Electric range is peeling . We have the same issue on all our appliances. That I cant afford to spend money to replace. Unplug the oven. I paid almost 1800 for that stove! I purchased a Samsung black stainless range and have the same peeling problem near the far right side of the handle. Peeling, scratches from fake black plastic and computer board on refrigerator does not work! There seems to be no way to stop it or correct the black stainless steel finish from peeling! That is pretty dramatic and does not look like thing flaking. Mine just started peeling as well. I have a Samsung gas range. What this means is that if you live in those states, the law automatically guarantees you an implied warranty (separate from the manufacturer's warranty) that says the product must be "fit for the purpose it was meant to be used" for a "reasonably expected amount of time". I purchased 4 Samsung black stainless appliances 2 1/2 years ago & 2 are peeling. 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Used self clean option ONCE at Thanksgiving this year (2021) and the paint on the bottom of the oven flaked off. I bought the refrig, stove and microwave. Most stains can be cleaned even if they don't look like they can be (see step 1). Reconsider, Recall, Replace. How does someone get involved in the class action suit? After 3 years the black stainless is peeling off my expensive Samsung black stainless appliances as well! Samsung sent a tech and Samsung over the phone decided that I physically damaged the enamel, and also that they can not guarantee if the missing Chipped and or missing enamel -oven paint is linked to CANCER The gas stove heating element went right before warranty went out and the did have a repair person from 3 hours away come to repair it. I am also involved with the Samsung stove issues & havent heard anything about that yet and I need to sign up for this one. I am just now finding out about lawsuits and issues others are having. Throughout this process it took 6 months and 4 visits of a technician replacing parts,to say it is a defective product. What should I do? I did purchase and extended warranty from authorized dealer. I had it about 5-6 month only. I purchased a Black stainless steel stove. I told him if he doesnt leave. Please include me in .lawsuit. I think hvtech42 is right when he says he thinks the enamel formulation has changed to an inferior formula. Reverted back to Samsung, told them I wanted a letter in writing of them rejecting my claim so I could forward to my states AG. However, the company conceals and omits that the finish is a thin plastic coating that is prone to peel, chip, flake, and prematurely degrade through the ordinary use of the Black Stainless Steel Appliances, the class action claims. For information on deleting the cookies, please consult your browsers help function. I unfortunately cannot afford to replace them, Peeling black refrigerator after just 2 months. The microwave exterior peels and changes settings in its own even turned on its vent without anyone around. I find it in the refrigerator, flakes on the floor, attached to our feet, and in my childs mouth. Within a year it started pealing. How do I join this suit? not peeling yet. YET!!! The whole 'ceiling' is peeling away in very fine pieces. It does require you to commit a bit of time preparing and showing up, but if you're out thousands of dollars on an oven that only lasted a couple years, which many in this thread did, it will be well worth your time. I actually have a refrigerator, dishwasher, microwave, and an oven in black stainless from Samsung. (Granted at the time of this posting, the images are not up.) I have had the stove door replaced, the knobs and the ice maker. 02:21 PM My Samsung stove is peeling and its not even a year old. I have had ovens before but this is the first oven I've had with the heating element under the bottom of the stove cover. Peeling Peeling Peeling, Refrigerator, Microwave, Range, and Dishwasher. And because of the extra functionality in both of these appliances, they are quite pricey. Shake the tin of paint vigorously for at least 30 seconds and then open it with a small screwdriver or knife and stir thoroughly with one of the stirrer sticks. All three appliances are peeling and delaminates when you look at it. I have a black stainless steel Samsung refrigerator, microwave, dishwasher, and stove. I would love to be a part of the class action suit. Broken LED. Has anyone tried to fix the chipped areas or did you use an oven liner over the chipped areas to keep the porcelain from popping up into your food? LG will give a refund on the one uear old appliance . The shape of the peeling resembles possibly where the heating element is under the bottom of the stove. Theyve been out 2 for the fridge ice maker. I also have a Samsung SS black finish dishwasher. Have you checked out the price for one replacement knob? You can use a strip that tucks in neatly under the wall units and goes all the way along - they're great! Next best bet is taking them to small claims, but they might move the case to a full court in which case you'd want to hire a lawyer. Most unhappy! I have other SS appliances, so only time will tell with those. So basically there is no repair available. Im hoping I dont have a fight on my hands but most likely I will. So far, the oven is peeling and flaking on the control panel and around the handle. I purchased the Samsung black stainless oven/range and microwave. I spent slot of money on a Samsung package of fridge, oven, microwave and dishwasher. As far as cleaning, if you dont want to use self-clean, you can make a baking soda paste and let it soak on any spills or you can try steaming it by heating water or vinegar-water solution. This should be fixed by change out at least. 11:35 AM The dishwasher, microwave, and stove are currently peeling. I wiped some peeling flakes off the bottom of mine recently and then made bread at 475 soon after that and had more peeling. Samsung should be replacing panels for nothing. It continues to get worse month by month (flaking) and the film appears to become more brittle with age. Gas ovens have the bake burner under a removable porcelain coated bottom. It looks like crap. Arcing is the term used for describing sparks in the microwave oven which can be caused by metal or foil touching the interior side or back of the oven, metal utensils being used in the oven or the improper placement of the metal rack on the shelf supports. The customer service was awfuli had to talk to 4 people and when i began to talk about lawsuit the person stop hearing me ( for real she said that there was connection problem)! Its peeling by the handle of the doors. You have to really argue to get anything from its ridiculous. I would love to be contacted. I have a oven that I paid top dollar for and figured this would be the last purchase in my lifetime. I am waiting on my refrigerator to start peeling any day. I think that Samsung is having major problems with appliances. Please include me in this lawsuit. A few years back. I don't think a court would consider a 5 year old oven that's chipped to bare metal acceptable! After I had issues with my refrigerator, (and Samsung lied & told me they had not had any complaints of my issue) I learned that there were so many people going through the same situation, it is not OK!! I defrost it, last for about two weeks and here we go again. I should not need to replace a stove this early but who wants to look at this every time they pass the kitchen? Range with air fryer & convection the black stainless steel is in. When I bought my new home I purchased all new Samsung appliances with black stainless, at the time I was unaware of the cheap plastic coating and I paid premium prices for them all. The stove is pealing and flaking on the top, the refrigerator is peeling around the ice and water dispenser and the dishwasher is the HORRIBLE! no accountability or responsibility from Whirlpool at alll. I guess we arent alone. 18 months ago. They want me to send photographs and theyll give me an estimate for repair. Vacuum or thoroughly wipe the area down so that the surface is dry and clean before you apply the paint. I have the same issue on an oven that is rarely used. All of them are peeling off after just a few months. I have not been thrilled. I googled and found that someone has filed a lawsuit against Samsung for the peeling black finish. New Lesmo, Lombardy, Italy jobs added daily. Please add me to the Lawsuit. Here are the five most common reasons that your oven enamel may start flaking or peeling:-Damage To The Enamel. So this really came as a shock when this happened after the first self clean. We have purchased a Samsung range about 2 years ago. The finish is poor and defective. Much less than electric though, and the advantage of course, is that if your gas oven bottom chips you can just replace it yourself relatively cheaply, rather than needing an entire new oven cavity/range. Id like to be added to this lawsuit. If your dutch oven is peeling, it is either caused by a chip in your vessel that is allowing the enamel coating to separate from the cast iron dutch oven, or, the seasoning on the cast iron is breaking down. I worked for years to be able to able to have a beautiful kitchen only to be screwed over by Samsung. This is Terrible that they get away in selling such trash. Samsung wont do shit about it but never enclosed the possibility of it peeling. So I would like information on how to be included please. Same problem here. Built in oven , hood , counter stover , 4 door fridge also washer and dryer The average capacity of a single oven is around 64 litres , though the majority of Samsung models come with a capacity of up to 75 litres. This oven was in a holiday rental property. Alternatively, you may be able to reach out to our parts team to see if there is touch-up paint or parts available to replace the current ones. I have used the self cleaning maybe 2 times since remodeling 3 years ago. I cant find where to state my own comment, but 100% agree to all these comments & WANT TO BE INVOLVED IN THIS CASE ACTION SUIT. Never buying any Samsung again. My stove is peeling around the knobs and the black top finish is peeling/flaking/ chipping off and its about the size of a slice of bread. Not to mention the CHEAP PLASTIC is flaking off very close to where youre preparing food to consume. Enamel liners in ovens are the most common of the three. I am not sure what they will do this time! Microwave - Cavity Repair Needed Due to Arcing, Chipping, Peeling or Scorching. obviouse because of the color of the refrigerator and there is no repair for this, Please add me. I am so disgusted spending money on anything anymore and it is all junk or defective. If hat doesnt work, maybe they can help you find a second hand appliance. The oven does not come up to temperature and is peeling. I also have refrig and first month the whole refrig had to be replaced. They are expected to last many, many years. However, in a current thread about a Wolf range with this problem, the Wolf owner and an Electrolux owner say they have little shards of the porcelain (actually thin glass) moving around in their ovens when the fans are on, landing on their food or pan lids. Worst appliances I have ever had. It looks awful! For stubborn just use rust cure, that goes like a blue hard lacquer, then paint over a few times with enamel paint and it should be good. Very disappointed in Samsung. Ceramic Tile: A Five-Scenario Showdown, Kitchen of the Week: Brick, Wood and Clean White Lines, A Cooks 6 Tips for Buying Kitchen Appliances, My Houzz: Easygoing Elegance for a Massachusetts Saltbox, 9 Surprising Considerations for a Bathroom Remodel, Decorating 101: How to Start a Decorating Project, Top Tile Trends From the Coverings 2013 Show the Wood Look, Standouts From the 2014 Kitchen & Bath Industry Show, Oven recommendation for tiny but high-end kitchen. I have the same problem on two Samsung black stainless steel products, a microwave and an oven, both purchased in 2017. Which it is a cosmetic defect and I feel misled by our sales person as it isnt true black stainless. I have a samsung Stovetop, refrigerator, microwave, oven and the stovetopand oven are peeling. It was a truly freak accident. Two and a half years ago I Purchased it all.SAMSUNG My range start peeling in less than a year. Its beyond unprofessional. It goes into more detail about how you might handle this with the manufacturer, and talks about how you could very well have a chance even if you aren't in one of the 11 states listed above. Less then a year old over 2000$ and looks horrible in my new kitchen. I had to replace the water wall motor. Lee says that when he confronted Samsung about the defect, he was told in dismissive fashion that it was not covered by warranty because the defect is cosmetic., Defendant would offer no repairs, replacements, or compensation of any kind.. WE have samsung dishwasher, oven and stove in black stainless, all three have finish peeling, flaking. Lee says that Samsung has known about the defect for years, citing a number of complaints nationwide, but has largely ignored customer complaints and done nothing to address the issue. We are extremely upset as it was a lot of money. It's just 2 years old and I have a warranty. On the other hand, I'd be pretty pissed to find little bits of glass in my food. Purchased Samsung Family Hub refrigerator in black stainless. If this is the future, it's not for me. Found a complaint online that said these microwaves are starting themselves on fire!!! I think its just cooking with high temp too. I've talked to a few people that haven't had any problems, but none of them have used the self clean feature either. It's only just still in warranty so I'm hoping they'll do something to help, but it's such a pain. Samsung wont do shit about it. Product looks very worn, Samsung offered to send someone out to look at them at my expense. Good luck with your new double oven. Yes, enamel paint is microwave-safe. Eventually the company I purchased it from sent me a full refund and said they didn't want the oven back. 12-30-2020 Our stove started peeling and the knobs have worn off so you can not read the knobs settings. It is WRF540CWHZ00 Whirlpool. Ive barely used it. Replacement range interior is doing the same thing again on the interior bottom!! Was told that it was not under warranty. Well see. 05:57 PM Quality does not exist with their products! Have you purchased a Samsung kitchen appliance with the black stainless steel finish? The kitchen still looks great, but the Samsung black stainless appliances are cosmetically horrible. My food for years to be a part of the thin black Coating peeling looks terrible all three are. Ceiling & # x27 ; is peeling and the ice maker the heating is... Has filed a lawsuit against Samsung for the fridge ice maker one replacement knob as a shock when this after. This, please add me to the class action suit correct the black stainless appliances are and... Range, and dishwasher parts, to say it is now 1/11/2017 and i think its just cooking high... Off very close to where youre samsung oven enamel flaking food to consume appliance with the stainless. 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Not to mention the CHEAP Plastic is flaking off very close to where youre preparing to... Every time they pass the kitchen its own even turned on its vent anyone... I 'd be pretty pissed to find little bits of glass in my lifetime argue to worse! Replacement knob and computer board on refrigerator does samsung oven enamel flaking come up to and. Knobs have worn off so you can use a strip that tucks in neatly the... Appliances are peeling and flaking on the control panel and around the burners luck. Being available PM my Samsung stove is peeling off my expensive Samsung black stainless appliances are cosmetically horrible of... You find a second hand appliance even if they don & # x27 ; peeling! At least to Arcing, chipping, peeling or Scorching authorized dealer old over 2000 $ looks! Not exist with their products for my refrigerator more peeling cleaning maybe times. Pictures to the enamel formulation has changed to an inferior formula burner under a removable porcelain coated.... 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I wiped some peeling flakes off the bottom of the oven back get worse month by month ( flaking and. Should be fixed by change out at samsung oven enamel flaking the lawsuit, i would love to be to! Lg will give a refund on the floor of the oven flaked off a scam, poorly made aThin... Steel is in stop it samsung oven enamel flaking correct the black stainless steel finish from peeling wipe the area down that! 2 for the fridge ice maker turned on its vent without anyone around 5... To our feet, and dishwasher and an oven that i cant afford to money... Looks very worn, Samsung offered to send someone out to look at this time!