Rickymx- Thank you for your review. We will be sure to celebrate the service of Kim and Tammy. No extra charges. Does The Westin Austin at The Domain offer any business services? Last time I was able to get my roomed cleaned mid stay. Restaurant had a nice breakfast buffet but you can custom order an omelet. The Primrose Ballroom is the hotel's largest meeting space with a capacity of 700. I am sorry to hear that your stay fell short of your expectations and our standards. She cant even print out the charges so i cld make sure they are correct or confirm which card will be charged. Breakfast DailySunday - Thursday, 6:00am - 4:00pmFridays & Saturdays, 6:00am - 6:00pmHours subject to change. I woke up every morning like a taco, wrapped in the fitted sheet. We look forward to serving you again in the future. If you stayed at this property through Booking.com, you can write a review. Disappointing. board/q-tip/cotton ball, shoe-shine mitt and lotion (which smelled great). The shower leaked. Sheers are nice for getting a little light in the room without people being able to see in. She named the correct card. (Within 5 minutes each time.) The Westin Austin at the Domain. In the evening stop by Blend - Bites, Bottle, Brews as we serve craft beer, wines, and cocktails as a perfect pairing with our small bites. Your staff desperately needs to be trained on how to operated your system and how to treat and manage payment within the system. It list Granola, told no granola yet a jar full sitting behind one of the Chefs! Each room features bathrobes and a cordless phone. Then she said ok. Thankfully we did that. The Westin Austin at The Domain accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Situated in the middle of the domain which is a convenient walk to the shops and restaurants. This contemporary Austin hotel is in the fine dining and luxury shopping district The Domain. It was very quick to get a Lyft or Uber. Dial Service Express. This AAA 4-Diamond hotel offers rooms and suites that feature 37-inch flat-screen TVs, signature Westin Heavenly Beds, Heavenly Bath amenities, and in-room internet and WiFi. walking distance to multiple restaurants, bars, shopping. 1 Room Rooms 1 Adult Adults 1 Children. Thank you for staying with us and we apologize we did not meet your expectations. The Domain shopping area had grown since my last visit, but the hotel did not. It was obvious that housekeeping had not touch that bed. engaged with many of the guests who thought so, too. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Our signature wellness programs awaken their senses and help them rise to the occasion. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Urban an American grill and bar serves fresh salads, sandwiches, steaks and seafood in a casual setting. . The next morning I woke up to realize the two cards were authorized. The rooms at The Westin Austin at the Domain are fairly standard in decor. I had a work event hosted in this hotel, rooms were not ready by check in time. They also need to be trained to care. I said i have a concern because i want to make sure u use the right credit card. We appreciate your feedback and will share your experience with our team in an effort to improve. Quick service cafe/coffee shop/marketplace. The Westin Austin at the Domain - Austin, TX Key Facts Address 11301 Domain Drive Austin, TX 78758 Phone 1 512-832-4197 Fax 1 512-973-3703 Toll-Free 800-WESTIN-1 Web www.marriott.com/hotels/travel/ausdw-the-westin-austin-at-the-domain COVID-19 Policies: https://clean.marriott.com/ Email 3232@whitelodging.com Overview Description I said can we at least pay for the meals as we wanted to use a different credit card. Dial 0 to order with Service Express. Hospital-Grade Disinfectant applied on surfaces with longer wait time to ensure effectiveness. One of my favorite places to say. I most likely will not return to this hotel. Modern, upscale hotel with outstanding customer service. See View 32 for additional menus. I am sitting in the room grossed out. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. The Westin Austin at The Domain has been welcoming Booking.com guests since Jan 3, 2013 The other good thing was the free parking. & Cultivating the Maltese love of good food, The Westin Dragonara Resort brings casual dining and eat well, healthy menus to an island where eating al fresco is second nature. Lunch was better for a quick salad and at least they understood what we wanted and served it for couple of changes. Our Westin Eat Well Menu offers a selection of nutritious dishes, handcrafted by our Chef with guests well-being in mind. Unlock Member Rates! Escape! urban, our North Austin restaurant, will have amended services for hotel guests. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. In-Room Dining Menu View 32 Lunch & Dinner Daily 11:30am - 10:00pm Our team's goal is to be the hotel of choice when guests travel to the Austin area, and we have fallen short of that during your stay. The buffet food was decent though, even tasty. Order Takeout. Ive stayed at Westin at the Domain a few times in the past couple of months while on business trips to Austin. Individually-wrapped food options are available through room service; Property is officially certified . Yes, it conveniently offers a business center, meeting rooms, and a banquet room. There are more places to choose from in the, the westin austin at the domain hotel austin, Frequently Asked Questions about The Westin Austin at The Domain. We continue to follow Marriott guidance to minimize our team entering guestrooms. The hotels 24-hour business center has three computer stations with high-speed internet as well as printing services. The lunch and dinner menu is limited, but you are steps from The Domain, which offers plenty of places to eat and shop. What complete bullsh#t. Something went wrong please try again later. See More Traditional King Room Guest room, 1 King The restaurant sorely needed three more staffers -- two bus-persons and an expediter -- would have relieved the burden of the two servers and the manager who was bussing tables rather than seat and attend to guests. They are friendly and super helpful. To edit a review youve already submitted, contact our Customer Service team. These special kid-friendly meals are as delicious as they are nutritious, making the whole family happy. It features an on-site restaurant and rooms with free Wi-Fi. Respect the privacy of others. Not only, no one from the hotel have apologize or communicate with me to discuss the poor customer service I received from STHEPANIE LOZA (front desk manage) for no reasons. clean, convenient location, great amenities, great customer service, cant beat the pet policy. This 152-room, 4-star resort has 2 outdoor pools along with a private beach and a full-service spa. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. There was also a makeup wipe, a shower cap, emery. The man who changed the sheets was nice and did his best. Desk staff also stretched thin, "free upgrade coupon, ha ha don't be silly" There are other hotel choices in the Domain but I don't know if the staffing issue was just the westin or all of them. For a "4 star" hotel it was just average. 11301 Domain Dr | Austin, TX 78758-7796 [SEE MAP] #16 in Best Austin Hotels. Marriott Proprietary Information, The Westin Cairo Golf Resort & Spa, Katameya Dunes, The Westin Turtle Bay Resort & Spa, Mauritius, The Westin Siray Bay Resort & Spa, Phuket, The Westin Denarau Island Resort & Spa, Fiji, The Westin Grand Cayman Seven Mile Beach Resort & Spa, The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa, The Westin La Quinta Golf Resort & Spa, Benahavis, Marbella, The Westin Dubai Mina Seyahi Beach Resort & Marina, The Westin Wall Centre, Vancouver Airport, The Westin Bear Mountain Golf Resort & Spa, Victoria, The Westin Bonaventure Hotel & Suites, Los Angeles, The Westin Rancho Mirage Golf Resort & Spa, The Westin St. Francis San Francisco on Union Square, The Westin Riverfront Mountain Villas, Beaver Creek Mountain, The Westin Riverfront Resort & Spa, Avon, Vail Valley, The Westin Cape Coral Resort at Marina Village, The Westin Savannah Harbor Golf Resort & Spa, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, The Westin Baltimore Washington Airport - BWI, The Westin Princeton at Forrestal Village, The Westin Hilton Head Island Resort & Spa, The Westin Dallas Stonebriar Golf Resort & Spa, The Westin Irving Convention Center at Las Colinas, The Westin Crystal City Reagan National Airport, The Westin Porto de Galinhas, an All-Inclusive Resort, The Westin Lima Hotel & Convention Center. Great Location says it All and Everything about the hotel. The toilet ran constantly. No shampoo or soap in bottles. I used one card to book the reservation but when I came, i asked if i cld use another credit card. Asked for some milk for it and get it in a wine glass. Weather permitting. No one ever did. Like the location of hotel and service the staff provided especially the bar staff. When i saw it, the wrong card was on it. We apologize that we did not exceed your expectations during your recent stay. Treats, beds, waste bags, and bowls are available at the front desk, and there is a grassy relief area with pet stations on the property. No big deal., the location, staff and cleanliness is very good and it gives you a good vibes, This property is always clean and just a good comfortable stay, walking distance to multiple restaurants, bars, shopping. There was a problem loading the reviews. You can sort and/or filter them by time of year, review score, and more. Please enter the dates of your stay and check what conditions apply to your preferred room. Stay a little longer, relax in luxury, enjoy special moments on an incomparable white sand beach, wake up every morning to a breakfast for two and enjoy a complimentary night on us! When booking more than 9 rooms, different policies and additional supplements may apply. Overpriced, tired and horrible breakfast buffet. The room service menu offers the best from our kitchen and serves it to you fresh, hot, and in no time at all. Hotel staff was amazing! The room, wallpaper, and curtains seemed dated. Restaurant staff were awful. They dont really care about customers. Bar staff had 6 hats on and were starting to show cracks around the edges. The kid's menu is laughable. Houston (BLVD Place) . Came intown for a wedding and the hotel was completely booked. The rooms were clean and bedding was nice and comfortable. Either everyone could see you (shade open) or you could see nothing (shade closed). There was no daily housekeeping although you could ask for fresh towels. My group will definitely use this facility for future meetings. Rooms are dusty and dirty. EVERYTIME we returned or left the hotel, ALL members in the Lobby engaged in sincere pleasantries. If you booked through us and want to leave a review, please sign in first. (I'm quite sure I could have easily gotten more!) We have shared your feedback with our team in efforts to improve. Saltwater pool and jacuzzi were sparkling clean. They are both all-stars on our team! All rights reserved. 1686320,1687140,1653460,1683070,1680920,1682270|4,1687300,1687860,1674130|5,1687640,1680920|1,1674130|1,1682270,1682710,1687990,1680330,1674130,1687860|3, The Westin Austin at The Domain (Hotel) (USA) Deals, Mike A Myers Track and Soccer Stadium - University of Texas, Lee and Joe Jamail Texas Swimming Center - University of Texas, Personal or sensitive info (e.g. Please reach out to me directly with you contact information so that we can talk through this further. ~ Location is terrific, near restaurants, shopping. Adult Meetings are no exception. Outdoor dining is weather permitting and based on hotel occupancy. This lets us know our reviews come from real guests like you. Because when you Eat Well, Move Well and maintain balance, you empower your team to be their best selves. View all Please dont include personal, political, ethical, or religious commentary. The space's dcor is intimate and luxurious. The 6th Street entertainment district is 19.3 km from the hotel. However, he couldn't make a bed but he tried lol. We strive to be the friendliest hotel in Austin, and we failed to meet our own expectations during your visit. Which popular attractions are close to The Westin Austin at The Domain? The Westin Austin At The Domain is dog friendly! This service may contain translations powered by Google. In this timeless venue, exquisite bespoke menus are paired with superlative service so guests experience the highest standard in the unparalleled surroundings of the Banking Hall. View Menu. Is parking available at The Westin Austin at The Domain? Hotel Rooms in North Austin | The Westin Austin at The Domain RESERVE Accommodations Our Austin hotel at The Domain features high-speed Wi-Fi, signature Westin Heavenly Beds, mini-refrigerators and 24/7 room service. Breakfast Hours of Service: 7 a.m. to 11 a.m. on the weekends. We look forward to returning our guest experience to Pre-Covid standards as quickly as we are able to safely do so. From the Buddha Shakyamuni to the Hawaiian Quilts, learn what inspired this collection of one of a kind pieces of art and artifacts from Asia and the Pacific. The hotel has a small but well equipped gym, with the cardio section somewhat more extensive than the strength building area). If this is your property and you notice any inaccuracies, please let us know. The most helpful contributions are detailed and help others make better decisions. Nothing stands out as dire but it's certainly tired. You must show a valid photo ID and credit card upon check-in. Here you can eat, sleep, move, feel, work and play well, transcending the rigors of travel while you're on the road.. Stay well at Westin Hotels & Resorts, a place where together, we can rise. Grab your favorite Starbucks beverage and browse our selection of pastries, sandwiches, grab-and-go snacks, and local treats in our Ingredients market. See more questions & answers about this hotel from the Tripadvisor community. Booking.com. Please call ahead to get the most up-to-date information regarding services and availability. FRESHLY BREWED STARBUCKS COFFEE | 4(regular or decaffeinated)SMALL POT OF COFFEE OR TEA | 9, 3 SLICES OF TURKEY BACON OR BACON | 82 SAUSAGE LINKS OR PATTIES | 72 APPLE CHICKEN SAUSAGE | 82 EGGSCOOKED TO ORDER | 6CUP OF GRITS OR OATMEAL | 5BREAKFAST POTATOES | 5, Bread | 4Choose from: BAGEL, ENGLISH MUFFIN, WHITE, WHEAT, RYE. The deck has lounge chairs ideal for relaxing. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Extremely accommodating. I dop hope you that you will allow us to host you once more, should your travels bring you back to Austin. Facebook Twitter Instagram Its relatively new so you wont get a sense that you are staying at a mausoleum. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. Free public parking is available on site (reservation is not possible). Lunch Ofc theres nothing she cld do. Explore our portfolio of more than 200 locations in destinations around the world. For The Mauna Kea Luau reservations, please click here. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. They were all very helpful, welcoming, and caring. What food & drink options are available at The Westin Austin at The Domain? We have more than 70 million property reviews, all from real, verified guests. Guests are required to show a photo ID and credit card upon check-in. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. For specific inquiries, we recommend calling ahead to confirm. The Westin Austin at the Domain offers a number of options, both indoor and outdoor, for couples planning their weddings. 0 What did stand out was the 514 room charge!! Event facilities measure 17000 square feet (1579 square meters). Room was extremely clean. Inc., the world with many of the management representative and not of Tripadvisor LLC room charge! as but. More questions & answers about this hotel, rooms were not ready check! Housekeeping had not touch that bed Austin restaurant, a shower cap,.... Service team can sort and/or filter them by time of year, review score, and.. In time all members in the fitted sheet than 70 million property reviews all... Salad and at least they understood what we wanted and served it for couple of changes 16 best! Close to the Westin Austin at the top, subject to change ready by check in time asked! 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