The answer lies in Q v Q = Quality versus Quantity.
The danger lies in expansion. Because you lose control so you have to stop. In fact I want us to contract. so I and the stalwarts of our company are having meetings and going through our departments building the right links in a hierarchy of skills so people understand their responsibilities and relationships.
It takes a lot of time, the aim is real job satisfaction and incentive – and efficiency; with more control over their jobs people have more control over their lives and make good choices. Generally we want our customers to “Buy less, Choose well, make it last”. Regarding our designs, criteria has always been, “I have to like it”. I Vivienne, – I have to like it.